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“Average stay for the money”

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Bridgepointe Hotel and Marina
Ranked #3 of 10 Hotels in New Bern
Reviewed 10 October 2017

My husband and I stayed at this hotel for a wedding. The staff assisting with the wedding reception was fabulous. They attended to our every need and were easy to work with. The hotel room need some updating, but we enjoyed our stay for the money.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
Thank wolfpack3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded 12 October 2017

Thank you so much for the wonderful comments! We appreciate hearing you enjoyed your stay and the staff was fabulous assisting with the wedding reception, we'll be sure and pass this onto all of them. We enjoyed having your friends and family stay with us and hope you can come back and visit again soon!

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35 - 41 of 460 reviews

Reviewed 9 October 2017

Room adequate, breakfast weak and limited. Located on Marina, and next to Outback. No stores or services nearby. Breakfast room in makeshift conference room. Out of coffee during breakfast time. Room clean up wasn’t done until evening, so had to wait around for housekeeping....

  • Stayed: October 2017, travelled on business
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Review collected in partnership with this hotel
Thank Sugarsmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded 12 October 2017

We hate hearing you were anything less than 100% satisfied with your stay. If you're in the area again the staff would be happy to direct you to the multiple restaurants, stores and services that are within walking distance of the hotel, we apologize if you were not aware. We wish we had been able to service your room sooner, to explain and not to excuse the hotel was sold out during your stay so it did take longer than usual to get to some of our guests, we apologize that it was not a convenient time for you.

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Reviewed 9 October 2017

Every employee we spoke to was so friendly. The hotel is very clean in fact the staff is always cleaning. Great location. The breakfast was very good. The only negative is the bathroom needs to be updated, it's spotless but the tub needs to be replaced. The water pressure in the shower is the best out of any hotel I've ever stayed in. I would stay here again..

Stayed: October 2017
Thank Jeanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017

Enjoyed the stay and the people of New Bern NC are so very nice. Wonderful Southern Hospitality, so loved the people. Nice size rooms with 2 queen size beds very comfortable. Great breakfast. Went to New Bern NC to see if we wanted to move there, my husband wanted to go fishing and didn't find that the area was to fishing friendly without a boat.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
Thank Jay V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded 13 October 2017

Thank you so much Jay, we truly appreciate the wonderful 5 star rating and comments! It's rewarding to hear how comfortable your stay was, that you enjoyed our breakfast and most of all that you enjoyed the staff. We hope you decide to move to beautiful New Bern, we're sure you won't be disappointed. It is definitely boat friendly however once you move here you'll find the hidden fishing spots that don't require a boat like the small park by the old Maola plant on North Craven St and most of the public parks offer access to the water in certain areas for fishing without a boat as long as you have a license, even Union Point, the large park downtown. We truly hope to see you again soon!

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Reviewed 4 October 2017

Great location, beautiful view, friendly staff and great free breakfast. Would have given it a "5", but bathroom is outdated. Tub had poorly repaired cracks in the bottom and water didn't drain properly. Taking a shower filled the tub up because it would not drain.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with this hotel
Thank 77sherryll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded 13 October 2017

Thank you very much for the wonderful 4 star rating and for taking time to let us know about your stay as it helps us grow better and better. We're thrilled to hear you enjoyed not only the view, location and breakfast but the staff as well. We truly pride ourselves on having such a wonderful staff and will be sure and pass your kind words onto them as well. We hate hearing anything was less than perfect about your stay and will be sure to have the drain repaired and thank you very much for calling it to our attention. We hope you can come back again soon!

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Reviewed 4 October 2017

Enjoyed My Visit (no indoor pool) Great location,lots of shopping opportunities,lots of restaurants in the area with multiple choices.Bad gas prices.Weather was very nice. Beach was not far away.Would visit the area again.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded 25 October 2017

Thank you so much John! We're so happy you enjoyed your stay with us and in New Bern and thank you for taking time to post, we're very grateful for the perfect rating! We hope you're able to visit us again soon!

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Reviewed 3 October 2017

Our room had a loose toilet and cracked tiles. Otherwise it was good. Staff was very friendly. Complimentary breakfast was excellent and well serviced. The view over the river and marina was outstanding.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with this hotel
Thank G887BRkimberlyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded 25 October 2017

Thank you so much for staying with us for your stay in beautiful New Bern! We're so happy to hear the staff was friendly, the breakfast and the views were outstanding and your overall stay was good! Thank you for letting us know about the loose toilet, we will immediately take care of that. Please come back again soon!

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Additional Information about Bridgepointe Hotel and Marina

Address: 101 Howell Rd, New Bern, NC 28562-7853
Phone Number:
Region: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 10 Hotels in New Bern
Price Range: $121 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Bridgepointe Hotel and Marina 2*
Number of rooms: 116
Official Description (provided by the hotel):
BridgePointe Hotel has 116 spacious and well appointed guest rooms and suites all featuring free wireless internet, refrigerators, microwaves, irons/ironing boards, coffee makers, and hairdryers. Riverview rooms and Jacuzzi Suites are available and for your convenience an ATM machine. The staff at the BridgePointe Hotel is fully committed to providing each guest with the finest service. The atmosphere of this charming riverfront hotel, coupled with the hotel’s service commitment, makes it the perfect choice for your next visit to Historic New Bern! We have PET FRIENDLY rooms, so bring the entire family! ... more   less 
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Also Known As:
Bridgepointe Hotel New Bern

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