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All reviews outback steakhouse across the bridge room was clean waffles close to downtown hard boiled eggs continental breakfast an older hotel nice breakfast convention center other hotels beautiful view easy access trent river enjoyed our stay outdoor pool king room
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Reviewed October 10, 2017

My husband and I stayed at this hotel for a wedding. The staff assisting with the wedding reception was fabulous. They attended to our every need and were easy to work with. The hotel room need some updating, but we enjoyed our stay for the money.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
Thank wolfpack3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded October 12, 2017

Thank you so much for the wonderful comments! We appreciate hearing you enjoyed your stay and the staff was fabulous assisting with the wedding reception, we'll be sure and pass this onto all of them. We enjoyed having your friends and family stay with us and hope you can come back and visit again soon!

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Reviewed October 9, 2017

Room adequate, breakfast weak and limited. Located on Marina, and next to Outback. No stores or services nearby. Breakfast room in makeshift conference room. Out of coffee during breakfast time. Room clean up wasn’t done until evening, so had to wait around for housekeeping....

  • Stayed: October 2017, travelled on business
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Review collected in partnership with this hotel
Thank Sugarsmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded October 12, 2017

We hate hearing you were anything less than 100% satisfied with your stay. If you're in the area again the staff would be happy to direct you to the multiple restaurants, stores and services that are within walking distance of the hotel, we apologize if you were not aware. We wish we had been able to service your room sooner, to explain and not to excuse the hotel was sold out during your stay so it did take longer than usual to get to some of our guests, we apologize that it was not a convenient time for you.

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Reviewed October 9, 2017

Every employee we spoke to was so friendly. The hotel is very clean in fact the staff is always cleaning. Great location. The breakfast was very good. The only negative is the bathroom needs to be updated, it's spotless but the tub needs to be replaced. The water pressure in the shower is the best out of any hotel I've ever stayed in. I would stay here again..

Stayed: October 2017
Thank Jeanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 8, 2017

Enjoyed the stay and the people of New Bern NC are so very nice. Wonderful Southern Hospitality, so loved the people. Nice size rooms with 2 queen size beds very comfortable. Great breakfast. Went to New Bern NC to see if we wanted to move there, my husband wanted to go fishing and didn't find that the area was to fishing friendly without a boat.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with this hotel
Thank Jay V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded October 13, 2017

Thank you so much Jay, we truly appreciate the wonderful 5 star rating and comments! It's rewarding to hear how comfortable your stay was, that you enjoyed our breakfast and most of all that you enjoyed the staff. We hope you decide to move to beautiful New Bern, we're sure you won't be disappointed. It is definitely boat friendly however once you move here you'll find the hidden fishing spots that don't require a boat like the small park by the old Maola plant on North Craven St and most of the public parks offer access to the water in certain areas for fishing without a boat as long as you have a license, even Union Point, the large park downtown. We truly hope to see you again soon!

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Reviewed October 4, 2017

Great location, beautiful view, friendly staff and great free breakfast. Would have given it a "5", but bathroom is outdated. Tub had poorly repaired cracks in the bottom and water didn't drain properly. Taking a shower filled the tub up because it would not drain.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with this hotel
Thank 77sherryll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BridgePointeJen, General Manager at Bridgepointe Hotel and Marina, responded to this reviewResponded October 13, 2017

Thank you very much for the wonderful 4 star rating and for taking time to let us know about your stay as it helps us grow better and better. We're thrilled to hear you enjoyed not only the view, location and breakfast but the staff as well. We truly pride ourselves on having such a wonderful staff and will be sure and pass your kind words onto them as well. We hate hearing anything was less than perfect about your stay and will be sure to have the drain repaired and thank you very much for calling it to our attention. We hope you can come back again soon!

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