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Reviewed October 1, 2017

Cleanliness of room was poor. Shaving clippings in sink and shower was gross. Carpet Floor tile coming up and lack of furniture in room. Ok location for convenience to downtown and highway but. Not in the best part of town.

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank Monica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this reviewResponded October 3, 2017

Thank you Monica for taking the time out of your busy schedule to share your experiences from your recent stay. We apologize that the housekeeping of your room fell below our high standards. We appreciate your honest feedback, so that we could take action immediately with the appropriate staff members to ensure this was an isolated incident. We hope that you will consider staying with us again the next time you visit our area.
Regards,
Rebecca Ramey
eCommerce Manager
Hampton Inn Raleigh - Capital Blvd. North

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 26, 2017

Rooms are well cleaned. Layout is bad as desk is a mile from viable parking and elevators. Rooms smell musty. Over priced for a Hampton, especially this outdated one. Internet was spotty at best, for $110 a night, you should be able to watch a youtube video, lol. Logan at desk was super nice, they got that going for them, lol.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 663garryh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this reviewResponded September 27, 2017

Thank you for taking the time out of your busy schedule to share your experiences from your recent stay. We apologize that you did not feel our hotel was a good value. We appreciate your honest feedback, as we use guest comments to identify ways to constantly improve our guest experiences. We hope that you will consider staying with us again the next time you visit our area.
Regards,
Rebecca Ramey
eCommerce Manager
Hampton Inn Raleigh - Capital Blvd. North

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 20, 2017

The room had mildew and mold on the ceiling. I would not stay there again. Checkout we stood there for 10 mins until the gentleman finally ended his discussion with a staff member. The rooms really need to be looked over due to health reasons. Don't stay in room 429.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank U3421QKvanessah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this reviewResponded September 21, 2017

Thank you for taking the time out of your busy schedule to share your experiences from your recent stay. We apologize that you experienced mildew in your room. We have worked with our maintenance and construction team to correct the issue. The ceiling has been fully treated and is being repainted. We take any mold and mildew issues very seriously, as we understand the importance of following all procedures and remediation processes needed to ensure the health and safety of our guests.
Regards,
Rebecca Ramey
eCommerce Manager
Hampton Inn Raleigh - Capital Blvd. North

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 18, 2017

We had a great time while visiting this hotel while we were getting away from our home state florida during hurricane Irma!
The staff was so friendly and the rooms were very clean...
The hotel went above and beyond and contacted us after we left to let us know we had left a iphone and they mailed it to us. We received the phone today wrapped securely and we are very appreciative of this because it had precious memories on it!!!

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
Thank april_meeks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this reviewResponded September 20, 2017

Thank you for the 5-Star Review! We are glad to hear you had a wonderful stay with us and enjoyed our amazing staff and clean rooms! We look forward to seeing you again next time you are in the area!

Sincerely,
Rebecca Ramey
eCommerce Marketing Manager
Hampton Inn Raleigh - Capital Blvd. North
Daly Seven, Inc.

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Reviewed September 18, 2017

High quality Excellent values... with breakfast included. Always a clean, safe convenient location to stay while in Raleigh. Hampton Inn has always held true to their values at this location. Excellent!

  • Stayed: September 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank kennethlJ5569AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Hampton Inn Raleigh - Capital Blvd. North, responded to this reviewResponded September 20, 2017

Thank you for the 5-Star Review! We are glad to hear you had a great stay with us and enjoyed our high quality and great value! We look forward to seeing you again next time you are in the area!

Sincerely,
Rebecca Ramey
eCommerce Marketing Manager
Hampton Inn Raleigh - Capital Blvd. North
Daly Seven, Inc.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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