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Reviews (559)
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All reviewsbathroom mirrormovie theatermia francescaaveda productsfitness connectionclub leveloutdoor mallraleigh north hillshotel is locatedthe concierge loungeroom facingwithin walking distancemarriott propertieshotel guestsvery nice hotelself parkingcomfortable beds
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Reviewed December 21, 2014

The hotel is beautiful and the rooms are spacious and clean. The location of the hotel is also great as it is next to a number of stores, spas, fitness club, movie theater and restaurants. The staff is courteous and polite. However the only thing that wasnt up to the mark was the bathroom door which did not close properly.

  • Stayed: December 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
1  Thank Abhishekduta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this reviewResponded December 23, 2014

Dear Abhishekduta,

I’m so glad you enjoyed our hotel and amenities! Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon.

Best,
Richard Rose
General Manager

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Reviewed December 18, 2014

This hotel is beautiful. The rooms and common areas are nicely decorated. The location is great! Literally everything you may need right outside your door. Department stores, boutiques, a spa, fitness club, movie theater, Target and several sit down and quick dining restaurants. The lobby, though a little small is impressive. There is under ground covered parking....and plenty of it. There is a laundry room on site (only one washer and one dryer $1.50 each). The fitness club and spa, that was mentioned earlier has a lot of equipment and a variety of classes. It is free for guest of the hotel. You can enter the club without leaving the hotel, but is a little tricky. Though I enjoy going to the gym, it would be nice to have a workout room on site. We are Marriott Gold so they offered a free breakfast on the 10th floor in the Elite Lounge (M-Th) and a snack in the evening. On the weekends breakfast in offered in the lobby restaurant. I would recommend this hotel to anyone,

  • Stayed: December 2014, travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank lmguyton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this reviewResponded December 19, 2014

Dear Imguyton,

We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit.

Best,
Richard Rose
General Manager

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Reviewed December 17, 2014

Stayed at the Renaissance Hotel on a trip to Raleigh to attend a concert and go shopping. This hotel is very nice and located right beside North Hills Mall. The rooms are well appointed, clean, quiet and have the best sleeping bed I have ever had! The service people there were very helpful and polite. We ate breakfast the following morning in the restaurant. The price was a little steep but when I saw the offerings I decided it was worth it. Fruit was wonderful. Think I got my money back on that! Lots of restaurants close by and parking was convenient.

  • Stayed: December 2014, travelled with friends
    • Location
    • Rooms
    • Service
Thank Pat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this reviewResponded December 19, 2014

Dear Pat A,

Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit.

Best,
Richard Rose
General Manager

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Reviewed December 14, 2014 via mobile

Can't say anything but 'love it'...of course, there's good reason. 1st rate service, comfort luxury style, setting is delightful. Walk in showers, tv in mirror ...a lovely bright restaurant. Perfect for shopping or entertaining.

Stayed: December 2014, travelled with family
Thank wilwriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this reviewResponded December 15, 2014

Dear wilwriter,

We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern room and friendly service. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area.

Best,
Richard Rose
General Manager

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Reviewed December 6, 2014 via mobile

This hotel stands behind its reputation for exemplary service and awesome rooms. I loved the secret TV hidden behind the bathroom mirror. EXCELLENT food and service.
You are basically in the heart of world class department stores feet away from the hotel. You can either valet park or self park in the garage at this hotel.
The elegant place to stay. Loved it.

Stayed: December 2014, travelled with friends
1  Thank ProfLescota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ConcordHospitality, General Manager at Renaissance Raleigh North Hills Hotel, responded to this reviewResponded December 8, 2014

Dear ProfLescota,

Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return.

Best,
Richard Rose
General Manager

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