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“Disappointing Food But Staff Was Far Worse”
Review of Irregardless Cafe

Irregardless Cafe
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Ranked #40 of 1,518 Restaurants in Raleigh
Certificate of Excellence
Price range: US$20 - US$40
Cuisines: American
More restaurant details
Restaurant details
Dining options: After-hours, Lunch, Dinner, Breakfast, Reservations
Dining style: Casual Elegant
Transit: Raleigh's CAT bus stops at the corner of West Morgan Street and Tryon Hill, just across the street from the Cafe.
Description: Award winning restaurant, serving hand-crafted meals in downtown Raleigh since 1975. Featuring farm to table cuisine in the Cafe and at all Catering events. Great Jazz, Bluegrass & Folk music nightly, to be enjoyed with craft beers, unique wines and fun cocktails. Dinner, Lunch and Brunch menus feature local and organic ingredients, beef, lamb, seafood, poultry, duck, vegetarian, vegan & gluten free options. Affordable, upscale dinner specials paired with sizzling cocktails, craft beers and musical ensembles nightly spells fun! The Irregardless Cafe is the place where friends dine regularly.
Reviewed 3 weeks ago

We went here tonight because I am a vegan and we wanted to try something new. Never again. Let me just say, the atmosphere is gorgeous; whoever did the designing really knew what they were doing. Also, live music is always a nice choice. That however is not enough to make up for overpriced food and the unfriendliest restaurant service I've ever had in my entire life.

Hostess was barely lukewarm in her lackluster greeting, but it would turn out she was the most gregarious person we would deal with. We were sitting at the booth for several minutes before our server, Yoselin, even came to ask us what drinks we wanted. It all started going downhill when my boyfriend ordered coke, and (after several more minutes) a bottled coke was brought out. It was not explained to him up front there were no free refills, so he sent it back. I guess the waitress took it personally because she gave us the cold shoulder after that. We had already been waiting over five minutes for water before my boyfriend went outside to smoke. While he was outside another server with a pitcher was filling up everybody else's glasses. I tried to get her attention but she didn't even look our way. By the time my boyfriend came back in his glass was still empty so I gave him mine. Our waitress was at the next booth cleaning up and I practically had to shout to get her attention. She looked kind of annoyed before going to get the water. We even were polite and said "thankyou" but she said nothing at all and seemed to avoid making eye contact with us. It continued this way the whole evening.

I ordered the wilderness pie (basically a vegan pot pie) that came with a side of lentils. The pot pie came out no bigger than a large roll and the flavorless lentil "side" took up half the plate. Definitely not worth the eighteen bucks they were charging for it, especially considering lentils are basically the peasant food of vegans. Had to practically coat the lentils in salt and pepper to make them edible. My boyfriend ordered a vegan chilli that looked and tasted more like a mediocre three bean pasta. Might I add, all the food was brought out barely lukewarm.

The whole time we were still being polite to the waitress, and she still avoided eye contact, frowned at us, and was very short. This was definitely personal, as she had no trouble smiling and laughing and making small talk with the people at the booth just next to ours. Yoselin brought out our checks without so much as a "Thank you for coming" even AFTER we once again said thank you to her!

As someone who works in a call center, I don't normally think twice about customer service because I realize working with the public is very demanding, however this young woman's service was terrible.

I'll stick with Fiction Kitchen. Better prices, better service, better food, better portions, and exponentially better people.

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1  Thank Arwen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 - 6 of 494 reviews

Reviewed 4 weeks ago

we went there with friends.
the pear martini, very good
calamari, very good, served with some coleslaw
steak frites however, very disappointing, a small cut or skirt steak with some fries (not the best you've ever had, just average fries), NO vegetables or salad, $24.00, the steak was tender, but burnt so you end up with a taste of burn in your mouth.
Morgan street chicken, 3 large pieces but tasteless!!!!
very nice server, but very slow service, we couldn't get out server when we needed her !!!
Maybe this is the place to eat if you're vegetarian !!!
last time in this place for us : (

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1  Thank Nathalie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

No doubt one of the best brunch places in the Triangle. The brunch price comes with coffee, bread and pastries and fresh squeezed OJ. The quality of the food is the star. My wife said her veggie tofu scramble was the best she’s ever had which comes with delicious roasted potatoes. I loved my spicy roasted potatoes bowl with sautéed veggies and poached eggs. Perfect and large size servings. Along with great service and comfy environment this iconic Raleigh restaurant remains among the best.

1  Thank Jamfam18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018 via mobile

Went for after show desert, drinks, coffee and jazz and had a great evening. The torte, pie, flan and chocolate cake were all very good and shared around. The music by the After 6:30 band was a nice combination of listenable and danceable - and so the dance floor was mostly full without being crowded, and the dancers charming entertainment. I will say the menu looked good as well; we may return for dinner sometime.

Thank Hank H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2018

Food was good, high quality, interestingly prepared. A little pricey for brunch. Didn't realize at first that drinks(coffee, tea) included in price. Irregardless is a word I found out after losing a bet.

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Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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