I’ve stayed at this hotel many times, and this time they outside themselves. I had a reservation for a single and at the last minute my parents decided to join me. I called Marriott and asked if they could change my room to one with double beds. The said they would do their best but wouldn’t guarantee it.
When we got to the front desk Leo was there to greet us. I explained the problem and he worked his magic and we got the room we needed. The room was not ready but Leo said he would call us in 1 hour with the check-in time. We decided to go to lunch and sure enough Leo called us when the room was ready.
Leo made our trip! He’s a great guy and goes above and beyond.More
- Free Wifi
- Free Parking