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“This takes smokey Chinese hotel to a new level”

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Vaya International Hotel
Ranked #16 of 1,449 Hotels in Changsha
Reviewed 28 February 2011

You can't really expect to have a smoke free experience in China - its a smoker friendly place I've come to accept.

This hotel though takes it to the extreme. It advertises as having non smoking areas but they just don't enforce it at all. Even our non smoking room came with two ashtrays and numerous packets of matches..

People smoke at the buffet, in the lifts, and pretty much everywhere else. So much so there is a permanent smoke haze in the building.

For a place that's pretty upmarket it's a bit much. Having staying in plenty of Chinese hotels over a month this was worse by a country mile. ..

If you can handle sauna like smoke haze then the facilities are good, staff pleasant and attentive with a location which is ok if you're happy to eat at the hotel as there's not much else nearby within walking distance.

  • Stayed: February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
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Thank mutabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 19 of 599 reviews

Reviewed 18 January 2011

During our 3 week stay with 7 assoiciates we were not notified in advance of a government meeting to take place in the hotel. The hotel shut down all services during 5 days of our visit. The staff was not prepared properly to deal with this inconvience. The gave wrong information and caused many problems and extra expenses for my business. When I requested to speak to the mananger he was unavailable to meet with us. The price of our meals was raised and room service was all that was availableIt remained empty and fully staffed. We lost all meeting space and had no resturant to hold meetings at during our stay. We were unfamiliar with the area had only had short times during our work day for meetings. We could not meet with vendors or any of our customers at the hotel. We had no where to go and there were too many of us to meet in a private room...There was a large room available on the 16th floor that was open for breakfast only. The staff did not know what to do with it the rest of the day or evening and denied entrance for anyone. It remained fully staffed and empty during the evening. We could not get taxis at the back door of the hotel where we were forced to enter and exit during the snow. This made our business in Changsha very difficult. We spent thousands of dollars to use this hotel facility and could not use any of the ammenities. There was not advance warning of this situation. I do not know of any other 5 star hotel that would fail so terribly when they need ot make special arrangements for security meetings. Surly this hotel knew in advance of the government meeting.

  • Stayed: January 2011, travelled on business
    • Service
Thank imdezine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2009

The hotel is rated as 5++ stars, but I would give it 4. A good choice for $80-100, but not the posted rate of $150 for a double. The hotel structure is something akin to Las Vegas comes-to-China, since it was the indulgence of a rich Chinese owner. A huge multipe tower high rise with nearby (still empty) condo towers, several miles from the central CBD, which requires a taxi (about $3-4 USD), since there is nothing to walk to in the immediately surrounding area. The hotel is a testament to extensive use of marble & it is an attractive structure with nice public areas & numerous restaurants. The hotel also adjoins some very impressive grounds, where the owner has built 3 private villas (1 for his use & 2 to rent), along with recreations of ChineseTemples/Pagodas, a small lake & extensive walking trails. Very pleasant to stroll. Both the rooms & bathrooms are equally large, with a separate tub/shower layouts. Main complaint was location, & the fact that "no smoking" still means absolutely nothing in much of China, outside of Hong Kong. The entire hotel literally reeks of cigarette smoke, so if this is an important issue to you this is definitely not your hotel. Although there are areas designated as "non-smoking" it means absolutely nothing, since management allows visitors to smoke anywhere & everywhere without exception. You come in the entrance & you are met with a smoke bomb.

Stayed: September 2009, travelled with friends
Thank smvhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2017
Google Translation

  • Stayed: November 2017, travelled solo
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    • Cleanliness
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Thank cmonvoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor China Member
Reviewed 24 April 2016
Google Translation

  • Stayed: October 2015, travelled on business
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    • Rooms
    • Service
Thank A TripAdvisor China Member
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 October 2014
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank patrick J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014
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  • Stayed: June 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Tommaso L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Vaya International Hotel

Address: No.81 Wanjiali Middle Road, Yuhua District, Changsha 410001, China
Region: China > Hunan > Changsha
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 1,449 Hotels in Changsha
Price Range: $60 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Vaya International Hotel 5*
Number of rooms: 866
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