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All reviews across the road pool area great buffet breakfast night swimming baybay roxas relaxation paddle
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1 - 6 of 171 reviews
Reviewed March 5, 2020

I was there for a wedding in 2015 and it was the greatest resort and the staff that did the wedding were excellent could not fault anything from the decorations to the food . If on Roxas you have to go and have a stay, spend some time at the Pool side bar and in the pool it is beautiful

Date of stay: April 2019
Thank Lynne V
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed February 18, 2020 via mobile

It was a last minute decision to go to Roxas City and we decided to stay in this resort for a night because it was recommended by a friend. But our stay was quite a disappointment.

The only good thing about this resort is the new swimming pool - right temperature, varied depths, modern design. The kids enjoyed it very much. But...

1. Front desk people are not very welcoming. It was quite hard to look for someone to help you out coz they kept on looking down to their computers. Check-in FO asked if I already know about the resort. It was an odd question for a guest. Check-out was also a mess - there were only 2-3 guests at the desk but I had to wait for more than 15minutes to be assisted. Their radio was too loud and you can hear their conversations, which was quite inappropriate for a hotel lobby. The management needs to create a relaxing ambience in the lobby.

2. The superior room is old and very outdated. There were too many mosquitoes in our room when we entered. The bathroom was too small. The water heater was not working. They charge for additional towels. The beds were too hard. The TV was set up too high that it felt like we’re in a hospital room. The curtains are not dark enough - the morning light penetrates thru the layers of curtains which i find very annoying. There was no door rag outside the room, so expect a lot of dirt/sand on the floor if you bring in your shoes/slippers.

3. Breakfast needs a lot of improvement. Options are very limited and they don’t replenish the food as often as needed.

4. I did not see any smiles among their staff. It’s as if they’re not happy with their jobs. The management needs to look into the working environment of their people coz when the employees are happy, making the guests happy will be a breeze.

Date of stay: February 2020
Trip type: Travelled with family
1  Thank 946lmd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2020

We had room 101 and it was infested with Mosquitos because the entrance door had a gap of one inch or more. All we could smell was Cat pee in the room and outside the room. Shower and tiles were filled with mold. The bed cover was stained and just nasty. The pool was over clorinated with powdered clorine on the pool sides.

Date of stay: January 2020
    • Value
    • Sleep Quality
    • Service
1  Thank bigdipperdan
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2019

stay at this resort for the hospitality and service of its staff - very accommodating and helpful. .the resort is also near the airport. Choices for dining are many - aside from the hotel, there are nearby places that serve good food.

Date of stay: November 2019
Thank Maria Luz D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2019 via mobile

Place is perfect to all seafood areas in baybay. Seafoods are also pricey just almost the same price at Dampa in Araneta and MOA. San Antonio Resort is the best place to visit. Staff were all friendly. Free buffet breakfast. Need to pay for extra person. Drinking water is limitted only. Kettle is available but No free coffee and tea. Bring your own coffee if you need.

Date of stay: August 2019
Trip type: Travelled with friends
Thank erbas617
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
sarvi15, Front Office Supervisor at San Antonio Resort, responded to this reviewResponded September 2, 2019

Dear Ms. Ellenrose,

Thank you for your review of San Antonio Resort. We delighted that you liked our Resort and gave us 4 star.Your feedback is extremely important to us, as we strive to improve with each and every stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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