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All reviews main building swimming pool family room many choices big hotel train station nice pool several buildings room was large breakfast and dinner wellness area sauna and steam room babbling brook every hour tourist card highest mountain local train
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Reviewed October 4, 2018 via mobile

Beautiful hotel situated partway up mountain about 3 1/2 miles from Garmisch. Excellent breakfast included in room price. Great view of mountains. A fast-moving stream was located outside our window. Has all the amenities for those who use them.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra M, Guest relation team at SENTIDO Zugspitze Berghotel Hammersbach, responded to this reviewResponded October 8, 2018

Dear guest,
thank you very much for your feedback. We will be happy to welcome you again in our hotel.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 25, 2018 via mobile

My vacation in the mountains included 1 night at another location and 4 at Sentindo. I wish I could have stayed 4 more. The hotel property is next to the Hammersbach train stop on the Zugspitzebahn. The staff are friendly and accommodating. My room had an amazing mountain view and from the balcony you could hear the babbling brook. The breakfast buffet offered a vast selection of very good food. After trekking through the fields or mountains during the day, you could relax in the whirlpool, sauna, have a therapeutic bath or massage. You could then have a drink at one of the hotel bars. If planning a trip to the mountains, the Höllentalklamm entrance is outside the hotel and the Alpspitz cable car station is a 15 minute walk. It is a wonderful place to base yourself for a weeklong mountain stay. Make sure to get your 6 day Zugspitzcard at the station in Garmisch.

Date of stay: October 2017
Trip type: Travelled solo
Thank sanmudge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra M, Guest relation team at SENTIDO Zugspitze Berghotel Hammersbach, responded to this reviewResponded August 27, 2018

Dear guest,
thank you very much for this wonderful feedback. We will be happy to welcome you again in our hotel.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 5, 2018

My daughter and I had the pleasure of staying here for two nights. Our room was beautiful - overlooking the scenic mountains and we had our own balcony on the second floor. The beds were super comfortable and the room was spotless and clean. The breakfast buffet in the mornings was NOT your average bland continental breakfast. The food was delicious and the variety was never ending. We were catered to in every way in this hotel. There is no AC but we were there in mid- May so that was not an issue. We loved the private balcony from our room and we felt safe. The rooms are quiet and well kept. We will return to Grainau and will stay at this hotel again. Highly recommended - by far much nicer than other hotels in the area.

Room tip: Beautiful views - request room with a balcony
Date of stay: May 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Rhonda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra M, Guest relation team at SENTIDO Zugspitze Berghotel Hammersbach, responded to this reviewResponded June 7, 2018

Dear Rhonda,
thank you for your wonderful feedback. We are happy that you had a great time in our hotel and we hope you will visit us again.
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 3, 2018

i have very mixed feelings about this hotel.

the rooms are pretty outdated. tiny tv, old furniture, no AC, very few power outlets, almost no lamps. everything however very well mainted. very fast wifi. bathroom renovated. we asked for a very quiet room and got one 10m away from the train line (train is slow and not very noisy).

restaurant very good. the evening buffet is good but not outstanding. food from the menu very good. waiters vary from grumpy to very nice.

pool is huge but cold.

interior of the hotels is inconsistent at best. i found especially the tunnel between the buildings to be a timetravel experience. every few meters a different generation of decor. at some point i got fed up and started to walk outside between the buildings.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank das_ubersoldat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra M, Guest relation team at SENTIDO Zugspitze Berghotel Hammersbach, responded to this reviewResponded June 4, 2018

Dear guest,
thank you for your feedback in detail. It is very important to us to know how you perceive our house. Only in this way we have the opportunity to constantly improve our services. We hope, you will be our guest again.
Best regards

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Reviewed June 3, 2018

Very pleasant accommodation. Friendly and helpful staff. Luxury breakfast. The train station is about 80 m from the hotel. You will receive a Grainau Cart (free) on the road between Elbe and Garmisch. I highly recommend accommodation.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank tomasb458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandra M, Guest relation team at SENTIDO Zugspitze Berghotel Hammersbach, responded to this reviewResponded June 4, 2018

Dear Tomas,
thank you for your great feedback. We will be happy to welcome you again.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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