The rooms at this nice and clean hotel desperately need an update, although they are clean and tidy. The restaurant is equally old fashioned, and somewhat too pretentious. The food is quite expensive, but the chef is obviously not able to cook quite as well as the rates on the menu would suggest. At least it did not meet our expectations ... The buffet though was even of less quality. Breakfast is good, though it may be very busy with large groups of people.
The staff is very friendly and polite, which might not be said for all of the guestst at this hotel. The sauna/wellness, which is very nice, modern and clean, is a no textile area, however some people prefer to offend other guests by parading in bathing suits, and ignore requests from guests to respect the rules. This is something the staff should keep in mind, because this kind of offensive behaviour can not be tolerated in the environment of a spa, which should be safe.
If the hotel has refurbished and can assure us that the restaurant and the sauna have improved on some things, we would certainly return here.
- Official Description (provided by the hotel):
- The WELCOME HOTEL BAD AROLSEN is located right in the heart of Bad Arolsen, that is also known as the "Versailles of Hesse" and the "Barokresidenz im Grünen". The hotel offers 119 comfortably furnished rooms in five categories providing holidays and breaks full of entertainment. Our WELCOME SPA offers 2000m² of perfect wellbeing with a full range of treatments as well as an indoor pool with a bubble pool, a whirlpool, a range of saunas including a Hammam, a salt chrystal sauna, a panorama sauna, a bio sauna, water treading basins, adventure showers, fitness and a gourmet health bistrorante. There are also extensive outdoor facilities including a blockhouse sauna, a sun lounger deck and adventure showers providing a wealth of relaxation. Culinary diversity is guaranteed in our "Schlossgasthof" restaurant, gourmet Vital Bistrorante, café bar "Orangerie" and "Plückers" bar that also offers SKY Sports, darts and billards. Bad Arolsen's excellent central location and proximity to the motorway make it the ideal venue for conferences. Organisers have a choice of 21 event rooms ranging in size from 20 m² to 350 m². Some rooms are located in the hotel whilst others are in the Residential Palace or the Bad Arolsen museum. The "Fürstliche Reitbahn" (Royal Hippodrome) also offers vehicular access and a hydraulic platform that is ideally suited to car presentations. The hotel has 20 underground carpark spaces with outdoor parking for a further vehicles for a fee. These facilities are complemented by a wide range of conference packages, interesting incentives and a good social programme of activities and entertainment. ... more less
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