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“Great stay - Quiet”

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Best Western Plus Omaha Airport Inn
Ranked #1 of 6 Hotels in Carter Lake
Certificate of Excellence
Brainerd, Minnesota
Level Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Great stay - Quiet”
Reviewed 22 April 2012

Stayed for one night on Thursday 4-19-12. We drove for 8+ hours and showed up for check in around 9:00 p.m. The front desk gentleman was very nice and quick. The room was right down the hallway, but very very quiet. Also - could not hear any freeway nor airport noise. The room was HUGE - King bed, flat screen, desk area, comfy chair, nice bathroom. Loved the bedding - the typical HIE white 3 sheeted set. Cannot complain about anything in the room. We had a pet with and there is plenty of space for walking and they provide clean up bags. We ordered a Pay-per-view movie which was pretty spendy ($15.99 ---- and no not adult movies lol), but that is norm for a hotel. The comp cont bkfst in the morning was as usual with HIE. Pancake machine, fake eggs, weird sausage, and biscuits and gravy. Also rolls, bread, cereal, juices, milk, and yogurt.

No complaints - it was all good. Yes, I would stay here again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank trs333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Level Contributor
96 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 17 April 2012

This was a great Holiday Inn Express property. It was clean and comfortable, the windows even opened a bit! Room was pretty roomy and had the requisite desk, armchair and ottoman, dresser and tv. Bathroom was also roomy and very clean. Free snacks, wine, and beer in the lobby at 5:30. The people working at the front desk and in the lobby were really friendly and welcoming. Nothing obvious within walking distance but it's just a quick hop to the airport, so a great spot if you have a late or early flight.

Room Tip: Odd numbered rooms will likely face Abbott Road and the gas station next door.
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  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cs79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midwest
Level Contributor
51 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 March 2012

We were satisfied with our room at the HIE. We had stayed at the LaQuinta closeby before our last trip and it was awful. This was a much better option. Although we didn't utilize it, HIE has a shuttle that runs back and forth to the aiport.

Our flight was very early, so we can't rate the breakfast.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank midwestsuzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
429 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 18 February 2012

I had come in late into the evening and very much wanted to be in find the hotel and sleep because I was going to have to be up and out the door at 5:00 a.m. The Budget shuttle was exactly where they said it would be outside door 3. After a quick stop in their parking lot, off we went. The desk clerk at the hotel was so helpful. He even assured me there would be things to eat by 5:00 a.m.! Wonderful. After a very peaceful night sleep, I woke and got ready. Very nice room. Comfortable, clean, updated. He did indeed have coffee, fruit, cinnamon rolls, etc. (only the eggs and such would come later) ready for me to enjoy before leaving. The clerk was still on duty from the night before and was still friendly and helpful.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank EnjoyTravelAlways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avon, Colorado
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 January 2012

It seemed to me that when I checked in, the place was near empty but they put me on the second floor clear at the end of the hallway, which is inconvenient when you have a lot of heavy luggage. But I'm used to it and was just glad to get into the room. Clean, though a bit sparse. No refrigerator or microwave. Smallish towels, but complimentary shampoo and lotion. However, when it was apparent that the toilet wasn't flushing after using it for just liquid waste, I called the front desk. He said he'd call me back in a few minutes, which he did. To tell me to come get the plunger he located. What the what? I asked "don't you have any maintenance people to take care of this?" He said he was the only one here. Really?!

Room Tip: Don't stay here unless you are prepared to be put to work.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank shannonblogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Upper Arlington, Ohio
Level Contributor
161 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 December 2011

This is pretty much an average to slightly above average newer Holiday Inn Express. I have stayed here several times, the rooms are clean, the breakfast area is typically kept neat. Location is good considering that there is no airport that is actually at the terminal, but this hotel is less than a five minute drive from the rental car return and they do have a shuttle. Also it is only about 5-10 minutes from downtown, so it is a legitimate option if you do not want to pay downtown hotel prices. At least they do not seem to charge as if it is an airport hotel - prices have been on par with other Holiday Inn Epress hotels.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 43220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rock Valley,
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 December 2011

The location is great. Bed quality is not that good, little tough, staff are weird, not bad, but little weird. One staff lady called me "sweety" and she looked like she was younger than me and i am 30. While checking out the morning staff looked like he had just stepped out of bed. Otherwise the hotel is ok, its clean. They have flat screen tvs and complimentary breakfast as well unless you have to catch a flight at 6 in the morning.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank agtravelsagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Omaha Airport Inn

Property: Best Western Plus Omaha Airport Inn
Address: 2510 Abbott Plaza, Carter Lake, IA 51510 (Formerly BEST WESTERN PLUS Omaha Airport Inn)
Phone Number:
Region: United States > Iowa > Carter Lake
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Carter Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Omaha Airport Inn 2.5*
Number of rooms: 89
Official Description (provided by the hotel):
Best Western Plus Omaha Airport Inn and Suites in Carter Lake, Iowa is conveniently located to Eppley Airfield, Downtown Omaha, CenturyLink Center, TD Ameritrade Ballpark, Old Market and Omaha's Henry Doorly Zoo. Best Western Plus Omaha Airport also provides complimentary airport shuttle to and from the Airport every half hour as scheduled starting as early as 3:30 a.m., seven days a week. We also offer a complimentary local shuttle within a 5 mile radius of the hotel. Best Western Plus Omaha Airport Inn and Suites offers a 24 hour business center in the lobby, indoor pool, hot tub and 24 hour fitness center and on site sundry shop. All guest rooms are non-smoking and feature either one king or two queen size beds, microwave, mini refrigerator, premium cable television programming, flat screen color televisions, a desk chair & workstation and comfortable seating area in each room. Suites, with the one king or two queen bed configurations offer additional space and a separate seating area for entertaining. The oversized living space features a sofa sleeper convertible bed, additional flat screen color television, microwave and refrigerator. Additionally, Best Western Plus Omaha Airport is ADA compliant and guests have easy access to the hotel, the guest rooms, hotel amenities and hotel function spaces. Our hotel has accessible standard rooms and suites, including suites with one king or two queen size beds, including both physical impairment and/or hearing impairment units. Sorry no pets, but service animals are, of course, welcomed. Start your day early with our continental breakfast of cereal, milk, yogurt, hard boiled eggs, yogurt, fresh fruit, assorted breakfast bars and breads and beverages such as juice, coffee and/or hot chocolate. The continental is served as early as 3:30 a.m., seven days a week. Each guest is invited to enjoy our free hot breakfast is served from 6:00 a.m. - 9:30 a.m. daily, in the centrally located breakfast room. Our Downtown area features such attractions as the CenturyLink Center Omaha Convention Center, the TD Ameritrade Ballpark, the Freedom Park Navy Museum, the Bob Kerrey Pedestrian Bridge, the Historic Old Market restaurant and bar district, and nearby attractions such as the Joslyn Art Museum, Durham Museum, and the Omaha Henry Doorly Zoo. The City of Council Bluffs and area shopping is only a short drive (only 10 - 15 minutes away). Council Bluffs offers 3 world class casinos, the Mid-America Center, additional shopping & dining opportunities, a Go Kart track and a luxury movie theater. The hotel shuttle will take guests to the Council Bluffs Mid-America Center, nearby restaurants, shopping and Casinos (within 5 mile radius). Some of the other notable businesses and attractions are University of Nebraska at Omaha (UNO), Creighton University, Gallup, The Nebraska Medical Center, the Children's Hospital, Offutt Air Force Base, Union Pacific Railroad, Omaha Steaks, Omaha World-Herald newspaper, First Data and Oriental Trading Company. ... more   less 
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Also Known As:
Holiday Inn Carter Lake
Carter Lake Holiday Inn

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