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All reviews one night upstairs room on arrival room was clean mini bar enjoyed our stay stay there again quiet location short walk under cover town centre the great ocean road water pressure the main street short stay friendly hosts sails restaurant
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Reviewed January 2, 2018

The Room we had was perfect, we had a view of the Harbor and only minutes walk to town, out of the way and very quiet in the evening. Love the bed it was massive and super comfortable. This is a great place to stay in Robe.

Stayed: December 2017, travelled as a couple
Review collected in partnership with this hotel
Thank J7167WWandyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harbour V, Guest Relations Manager at Harbour View Motel, responded to this reviewResponded January 5, 2018

Thank you for taking the time to leave a review. We take all comments seriously and are extremely pleased that you enjoyed your stay. We love our location and are proud of our rooms. We hope to see you back some time.

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Reviewed December 26, 2017

An excellent mid range motel with different budget options. Very clean and tidy with friendly staff who were also knowledgeable on the local points of interest. Conveniently located with good off street parking.

Stayed: December 2017, travelled as a couple
Review collected in partnership with this hotel
Thank I8955FQjanm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harbour V, Guest Relations Manager at Harbour View Motel, responded to this reviewResponded January 7, 2018

Hi,

We are pleased to read your comments on our room being so clean. We pride ourselves in cleanliness and it is always a pleasure knowing it is noticed by our guests. Our staff are happy to help you get the best out of your visit to Robe.

At Harbour View we offer four different levels of accommodation, ranging in price so that we can accommodate all budget types and being that our Motel is just a short 5 minute walk to the main street guests can enjoy peace and quiet without missing out on convenience.

There is certainly plenty to do here in Robe, and the Harbour View Motel is in a great location if you choose to get out and about. From a sunset walk around the marina boardwalk to a quick walk back into town for a bite to eat at one of the delicious cafes and restaurants, nothing is too far.

I hope you had a safe trip home

Kind regards,

Tracey

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Reviewed December 25, 2017

Excellent location, good view, close to beach. Bright, well equipped room. Off road Parking outside door. Fridge and mini bar. Staff giving local knowledge information. No noise. Nice short local walks, gardens and coast.

Stayed: December 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Lesley D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harbour V, Guest Relations Manager at Harbour View Motel, responded to this reviewResponded January 7, 2018

Hi Lesley,

Thank you for taking the time to write your review. It certainly was a pleasure having you stay with us. Our friendly staff do strive to provide you with the best possible service and are more than happy to assist with pointing out attractions and places to eat and drink around the town.

Our location means nothing is too far away, being just off the main street allows us a comfortable walking distance to all amenities. We have access to great walking tracks such as the Marina Boardwalk and the Obelisk. It truly is rewarding our guests get out and about and make the most of their time here in our little seaside town.

Once again thank you for your review and I hope you had a lovely and safe trip home.

Kind Regards

Tracey

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Reviewed December 24, 2017 via mobile

Although bed and bathroom were comfortable, this place is dated and not worth the money we spent. We found Robe generally to be a complete rip-off no matter what we did, - the motel, drinks in the pub, eating out.
Not going back there in a hurry

Stayed: December 2017, travelled as a couple
1  Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harbour V, Guest Relations Manager at Harbour View Motel, responded to this reviewResponded January 8, 2018

Hi Mike,

Thank you for your feedback, we always appreciate receiving constructive comments which help us to maintain and improve our standards as well as meet and exceed guest expectations. We take all comments on board and value your feedback as an integral part of our continuing aim to maximise service to our guests.

I am glad that you found your bed and bathroom comfortable, a good nights sleep is important when travelling. We usually receive complements on our furnishings but obviously it is difficult to decorate a room that would appeal to everyone’s tastes.

Our pricing is in line with similar properties in the area and we feel that we offer good value given our location and facilities. However, in your case it appears we failed to meet expectations, and for this I am truly sorry.

You visited Robe during our Peak Holiday Season. Over the Christmas, New Year and School Holiday period Robe is usually full to capacity. This means that the various businesses need to employ extra staff to ensure guests and visitors are not left waiting for long periods unattended and extra staff mean extra expenses. So yes, it does cost a little more to holiday during Peak Period but I believe you still get good value for money.

During the winter months there are often great bargains around, particularly with accommodation. It is a spectacular time to visit Robe. The streets are quieter, the sea comes alive in all its fury, life in general moves at a slower pace.

Kind Regards

Tracey

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Reviewed December 23, 2017

The Harbour View Motel is a first class motel, clean, tidy and properly priced. It's 5 minutes walk from the town centre where you can find bars, restaurants and shops. The staff are friendly and helpful and suggested the Caledonian as a good place to eat and it is, excellent food and drink. If you're wanting a motel, look no further.

Stayed: December 2017, travelled as a couple
Thank stewcasabland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harbour V, Guest Relations Manager at Harbour View Motel, responded to this reviewResponded January 7, 2018

Thank you for taking the time to write a review, we appreciate the chance to read feedback to ensure we are meeting the needs of our guests.

Robe is a beautiful place to visit and with so much to see do and eat it is hard to decide what to do first!

Robbie and Don have owned and operated the Robe Harbour View Motel for over 14 years and enjoy meeting and chatting with new faces, and helping our guests.

Once again thank you for your review and I hope you had a lovely and safe trip home.

Kind regards

Tracey

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