Arrived to an outdated and disgusting room to find the bathroom infested with ants and bugs. The rear door to enjoy your 'views' of dead grass and a busy road was broken and we couldn't open it at all. The air con only works until 21 and then won't go hotter or colder. Our room wasn't cleaned for the first 3 days of us being there and I had to ask for clean towels and extra bin bags because of this. Then when the rooms where cleaned, the cleaner obviously had no clue how to clean a room because we got back to a room that had a puddle of water all over the floor. The sheets weren't changed, just remade. When I complained about this to reception, they rolled their eyes, laughed and said they would tend to it, but didn't even ask my room number.
So for the rude and unhelpful staff, the lack of cleanliness and the fact that the grounds and buildings look disgusting I recommend you stay ANYWHERE but here. Even the backpackers down the road looks of better quality than this DUMP.
I have never seen such unproffessionalism - only in Esperance!More