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“Missed the Mark”

Cancun Mexican Restaurant
Ranked #7 of 48 Restaurants in Sneads Ferry
Cuisines: Mexican
More restaurant details
Restaurant details
Dining options: Dinner
Description: Cancun Mexican Restaurant located in Sneads Ferry offers a family friendly environment with a lively atmosphere and great customer experience. We have a pet friendly outdoor patio, kids menu, ABC permits with full drink menu, weekly specials and great food. Our restaurant offers a dining area as well as a bar area with TV's to watch your favorite sports. We have a Loyal Locals Program that earns you points when you dine with us and rewards you with coupons along the way. Please call us for details. We also have drink specials including our Wednesday Night Margarita Special. We love our local clientele and we love our out of town visitors. Come join the fun at Cancun Mexican Restaurant in Sneads Ferry.
Reviewed January 18, 2018

This review is based on a recent carry-out order.
1. Customer Service over the phone was pleasant and straight forward. The lady told me it would only be 20 minutes before the order would be ready for me.
2. Customer Service in person at the restaurant was less than desirable. The employee at the front station was clueless about the carry out order and questioned my wife if the order was actually called in. As a result, there was a delay in the pick up.
3. Meal: Several issues were discovered with regards to the appetizer and entrees. The chori queso was prepared without any attention to detail. This should have been a slam dunk. The queso portion was just enough for 5-10 chips, however, the chori portion was plentiful. In one of the main entrees, cross food contamination was evident in the chori-pollo. On one minor note, the staff failed to include containers of pico de gallo with the carry-out order.
4. Recommendation: Despite the low overall rating of this review, the restaurant has the potential to be a hit. This review was clearly a miss. Recommend future patrons to carefully go over their carry-out orders before leaving the restaurant. To be fair, another visit to this restaurant will happen in the near future. A follow on review will be posted with little delay and more details.

Date of visit: January 2018
    • Value
    • Service
    • Food
Thank Fifi772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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27 - 31 of 161 reviews

Reviewed January 2, 2018

Your tipical Mexican restaurant nothing special nothing new on the menu. Wait service was slow and not very friendly food average.

Date of visit: October 2017
Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 13, 2017 via mobile

Order the enchilada yolondas and chicken chimichuga... chicken taste like canned chicken, no spices no cheese, just bland. The enchilada had had salsa on top and a little cheese no flavor to them. Rice and beans seemed lime sysco and were cold. Salsa was like eating tomato sauce. This place will be one not to return to. Bright spot... the waitress was great.

Date of visit: December 2017
Thank squirt1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 9, 2017

Ate there only once. Sept 2017, hot evening, just before the hurricane, needless to say I was hungry, wife mentioned this restaurant from friends she met on the Golf Course, near by.

Good decent food for the price. Environment, festive, but a bit crowded (perhaps our just our seating location?), just my wife and I.

Date of visit: September 2017
    • Value
    • Service
    • Food
Thank Todd W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 28, 2017 via mobile

We decided to share a meal at dinner. Thank goodness we did as it was huge! It was called the Cancun Special and included tacos, burritos, stuffed poblano pepper, enchiladas, rice, refried beans, etc. Very good meal under $12. Oh, and a large frozen margarita for $3.

Date of visit: September 2017
Thank jmprevo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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