Room 740, 3.20.12 Room smelled of perfume, sheets and pillows smelled of same, ironing board broken, hairs in tub and on floor. Lamp shade broken. On arrival (10 p.m. tuesday night), no valet, no bellman. Drove through broken gates to back of hotel and carried my own bags around parking lot and up ramp. Greeted by young woman at front desk who told me I would have to take a parking tag to my car in back, or else! They would clamp and tow it. Informed this young lady to find a bellman, or do it herself. This place needs a cleaning, a redo and staff retraining, or just take the Hilton Sign down and re-flag it, this place is no where near a real Hilton.
- Official Description (provided by the hotel):
- The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products),24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more less
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- Also Known As:
- Hilton Wilmington Riverside Hotel Wilmington
- Wilmington Hilton