I stayed here while attending a conference that was being held at this hotel. I had wonderful service. The bellmen were wonderful and very attentive. We especially loved Daniel. The front desk staff was very helpful, and did a good job responding to anything requested of them.
The room was clean as far as I could tell. No bad odors, and the bathroom was clean. The carpet in the hallway was very ugly...and apparently new. I really can't figure out what they were thinking when they had it installed. The carpet in the room was not as bad, but I really think they could have done better with it as well.
The conference seemed to go well, and I have no complaints there, but I was not the person who had to work with the hotel staff to get things arranged.
The one suggestion I would make (besides the replacing the carpeting) is that they should have made their recycle trash cans more accessible t guests. I saw a worker rolling a couple of recycle trash cans through the hotel on the last day of the conference, and remarked about that I did not know they recycled. He replied "We sure do". The trouble is there were no recycle trash cans available to guests, and we were drinking bottled sodas and water all week. :-( I did eventually find a recycle trash can in the business center.
- Official Description (provided by the hotel):
- The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products),24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more less
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- Also Known As:
- Hilton Wilmington Riverside Hotel Wilmington
- Wilmington Hilton