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Reviews (104)
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Reviewed September 23, 2017

We stayed there last night after staying at a terrible place in Warsaw N.C. Front desk attendant was very nice. They had a king bed-we took it. Suite was clean, spacious, and well appointed. The bed was one of the most comfortable I have ever slept on. Would recommend this place!

Room Tip: Nice suites!
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank clevelandsluggo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pamela T, Front Office Manager at MainStay Suites, responded to this reviewResponded October 3, 2017

Thank you so much for taking the time to leave such kind remarks about our accommodations and staff. I am thrilled to hear you enjoyed our beds and felt well-rested. I am glad we could provide a nice stay to you after hearing about your prior experience with a different hotel property. Guest comfort and satisfaction are my highest priority!

Warm Regards,
Amanda Brown
Front Desk Manager
Mainstay Suites, Wilmington

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 18, 2017 via mobile

We just happened upon this hotel, we were going to stay on the beach but it was raining and I was hesitant about 3 to 4 Hour Drive for my seven-year-old son's Birthday.Everyone was excited about going to Wilmington/Beaches as we'd never been to that part of NC at all. ☔️ here everyone wanted to go anyway, so we did it turned out to be absolutely beautiful. Read the reviews on Trip advisor and others, we stopped,it was the best decision we ever made,the young lady was so kind and helpful she they gave us a tour of the Suite,which was very nice spacious,comfort bedding,even the pullout couch was comfortable and well padded,clean stove,dishes,clean linens,the bathroom was clean (shower curtain)the breakfast was good. The Hospitality was phenomenal the Manager and the young lady at the front desk. I could go on and on about them. Professional,friendly,they had all the suggestions for the entire trip. We were able to enjoy Carolina beach ,Kure Beach ,Downtown The Battleship the Aquarium Great Food..Michaels,Kilwans ,Pops Diner,Brits Donuts!! We had a good time and we will definitely be going back.

Stayed: May 2017, travelled with family
Thank Shelia r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 20, 2017 via mobile

Worst hotel I've ever stayed at. Throw up in stairs and halls. People smoking throughout stairs. Night auditor says he doesn't clean up throw up but will report to housekeeping tomorrow. Never again. This is for a kids soccer tournament.

Stayed: May 2017, travelled with family
4  Thank Stephen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 9, 2017

the staff were not trained and the hall ways and the elevator to my room were dirty the internet was marginal i could not get a connection and again the staff did not know how to correct the problem the room was adequate but the spoiler was the initial appearance and lack of trained staff

Stayed: July 2016
Thank Gazz2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 10, 2016

We'd run races Saturday morning and were prepping for another on Sunday, and we desperately needed a late-afternoon nap--partially from post-race exhaustion, and partially from a less-than-stellar hotel stay (in South Carolina) on Friday night.

What a RELIEF to find that our room was immaculate, the bed was the perfect firmness, pillows were NORMAL size (not the small squares that are becoming more popular in hotels), and there were blackout curtains!

We napped well, and rested well, and ran well on Sunday.

The only "issue"--and it wasn't really a problem, just gave us a laugh--is that the time changed on Sunday morning, and the room keys are set to be inactive at noon, but they weren't programmed for the new noon. ;) So my husband had to walk around to the front door when we were loading the car to head home.

Oh, there was also a group of teenage basketball players for a tournament. We didn't hear them, so I'm not even sure where their rooms were, but we were on the first floor. They definitely didn't disturb us.

Thanks for a comfortable stay!

  • Stayed: November 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Jenni R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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