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“Still fun for the family” 4 of 5 bubbles
Review of Canad Inns Destination Center Grand Forks

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Canad Inns Destination Center Grand Forks
Ranked #21 of 29 Hotels in Grand Forks
Winnipeg, MB
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Still fun for the family”
4 of 5 bubbles Reviewed 21 February 2012

Stayed for a mini-vacation with the family on Feb.11-13. The kids wanted to stay at a "waterpark" hotel. We've done this excursion before when the hotel was newer almost 3 years ago.

Considering the time that has past from our first visit and the aquitic activity that needs to be dealt with the hotel is in very good condition. As a reference, we stayed at the Waterpark of America Hotel in Minnesota when it first opened and it was great! During our next visit a few years later, there was a noticeable degree of deteriation or lack of maintenance in the rooms (matted musty carpet, broken furniture, peeling funishes). At the Canad Inns the rooms, lobby and corridors were clean and well maintained. The beds and linens were clean and comfortable. Hat's off to the houskeeping staff.

Our only comments are regarding the amenities. During our first night, we went down for dinner at Altos for dinner. It was about 2 hours before closing and it appeared they only had one person tending to the dining room. The person was seating patrons, taking orders, serving and we actually saw them leave with a tray to make a room delivery. This person did a great job considering what he had to deal with. Service was a little slow but it wasn't the server's fault. That's just too much work for one person to handle. During breakfast the next day it was a similar story. Same person taking on multiple duties and not enough service staff to assist. I commend the personnel has he did a great job and advise management to staff the restaurant better (more staff). On the food quality side of things, I had a hot roast beef sandwich which was slightly on the salty side but ok while my wife had a burger that oddly had no flavor. The kids had the standards chicken fingers which was fine as well.

The focus of the trip was for the kids to play at the "waterpark". Staff there was excellent as my daughter slipped an bumped her head and the lifeguard promptly fetched some ice. The issue with the waterpark is again directed toward management. The waterpark is open to the public so anyone who pays admission is allowed in. What this means is in the winter people are wearing their outdoor shoes into the pool area. We say many instances where people just piled their winter coats, and shoes on/under a chair because they are too cheap to rent a locker (or there are none available). I recall heading into the hot tub with my daughters and they said "hey there's sand at the bottom of the hot tub". Just so you know there is no beach at this water park so the sand was coming in from outside from peoples boots.

We noticed that they were serving food in the pool area and we don't like what that could mean in regards to spills, crumbs etc.

The Lifeguards or management need to regulate the kids more. Children should not be in the hot tub unattended but yet whe we were there it looked more like a wading pool that a nice relaxation space. There were also some very excited kids using the bodyslides which are unsupervised. So dispite ocassionally watching kids cut my small children in line to use the slides, their actions were pretty dangerous as the wouldn't allow enough time before sliding resuliting in some collisions at the end of teh slide as well as seeing kids running down the first portion of the slide for more speed. Call me a worry wart but conduct like this should not be tolerated at a waterpark. While it would be awesome if parents could slap some sense into their kids it's obvious some parents don't care and allow their kids to run wild so it would be great if waterpark management could tighten monitoring and enforcement a little.

My last pet peeve would be the use of the term "waterpark" itself. There should be a rule stating you must have these features or this much space to be considered a "waterpark". Canad Inns has one major slide requiring inflatable tubes. There are 2 body sides which are located on teh playstructure with the tipping bucket. They've got a pool, a hot tub and a small lazy river. Then there is the kiddie area with a small slide, see saw and "merry go round" looking thing that resembles a jolly jumper. While this is an awesome hotel pool, I am reluctant to call it a "waterpark". The features and area seems inaduquate to give it a park designation. By comparison, the Waterpark of America has slides off of the tipping bucket playstructure but these are considered the calm slides for kids. WPOA has innertube slides, bodyslides and family raft for more thrilling sliding. They also have a surf simulator, a modest wave pool and longer lazy river. Canad Inns charges the public $16 admission and hotel guests $10. You would think that for the cost of a nights stay they would just let the guests use the waterpark for free.

In summation:
Comfortable, clean and well maintained rooms. Excellent staff. Waterpark fun for children and tweens.
Waterpark small and needs better enforement of rules. Can get uncomfortably crowded at times.
Restaurant (Altos) average food. Needs more late night and early morning staff.

Room Tip: If you wanted to go to the waterpark look at the packages offered on their website to save a few bu...
See more room tips
  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank FrostbiteMB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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346 reviews from our community

Traveller rating
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See reviews for
202
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Winnipeg
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 13 February 2012

If you get a chance to spend time at the Canad Inns in Grand Forks, you will not be dissapointed, very modern hotel, rooms are very spacious with microwave, fridge and of course a coffee maker. The hotel staff are excellent, the water park is a must for child and adult alike. You will forget that you are in Grand Forks with a stay here. The bars and restuarants in the hotel are great, the Play Makers bar is a wonderful place to unwind while watching the big game or trying your hand at BlackJack. Altos the restuarant has good food, but there buffet needs a bit of work. The United Tavern Bar is the place to go and have a bit of Britain while staying here. All in all a great place to bring the family and relax. The kids will also love the games room next to the pool area.

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank khartum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 4 February 2012

My wife, two kids and I had hoped for a relaxing weekend getaway and booked a multi room suite at the Canad Inn Grand Forks, but instead we received hassles and 2 nights out of 2 were sleepless due to a very loud fan motor in the bathroom that kept us awake all night.

Maintenance verified the problem at 10pm and tried to ascertain the cause of the intermittent vibration. When it started again an hour later, I called the front desk, only to be told that "it wasn't that loud" and the "maintenance couldn't find the source of the problem". When I pointed out that maintenance had witnessed the problem, the young lady at the front desk named Tiffany said that it was out of her hands and the only one that could assist was the manager and she wouldn't be in until the morning.

The most helpful individual was Sabo, the Security Gaurd that was dispatched to the room after the 4th call at 11pm. He was apologetic and attentive, even sympathetic. Had he been able to rectify the situation, I honestly believe that he would have. Unfortunately, he wasn't the manager or empowered to help us.

Save your money, go somewhere that treats guests with respect and understanding.

  • Stayed February 2012
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Marscomplex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Grand Forks hotels

Winnipeg, Canada
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 4 February 2012

Living about 2 hours away from Grand Forks, my wife and have only stayed here twice. Both times we enjoyed how cozy the lobby is and the fact that you don't even need to leave the facilities for accomodations. Check in took a bit of time though... and getting to the room, you'd have to swipe your room card before you can press your floor number.

Dining wise, there's Tavern United, a bistro on the other end, Aaltos, and Garbonzo's Pizza to choose from. There's an arcade and Splasher's waterpark to entertain everyone.

The rooms are clean. TV is ok. Views maybe obscured by the waterpark depending on the floor and side of the building you get (we were on the fifth and all we saw out the window was the waterpark. beds are ok. Pillows are another issue (too soft for me) but there's another one that should be addressed.

My wife is short at about 4'8 and when she went to take a shower, she could not reach the shower head to adjust it. I took a look at it and it was indeed placed waaaayyy too high not only for her but for kids as well, to the point that I had to adjust it for her.

Other than that, hotel is a good stay for Manitobans crossing the border for a shopping trip or for families looking to get away for a day and enjoy the waterpark. Price may be a bit steep so look for specials (we got a Thursday price of $79). We'd definitely stay again for the right price. Also keep in mind this is right beside a football arena, where the UND Bisons play so you may have to deal with crowds and parking issues during game days.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gill2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 30 January 2012

One barely needs to leave this place for a short or medium trip. The hotel offers a number of restaurants, bars, and other entertainment all under one roof. The rooms are average to nice, the restaurants OK, but then there is the slow, slow, slow check-in process, the insufferably slow and unreliable elevator situation, and the water slide area. The water slide area is very large and inviting, but there is really only one slide for teens and above, a couple of small slides for little kids and the rest is all splashy, lazy river, or pool type activities. Considering the hype, it's kind of disappointing - - - still this is Grand Forks, ND. AND - - there was a fire alarm issue that cleared the whole building and water slide area into the lobby and the front desk didn't deny that this was a recurring issue. Our stay was an OK experience, but probably not worth the price and trouble.

  • Stayed December 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank GAHMinneapolis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level Contributor
63 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 24 January 2012

This hotel is made for large and rowdy groups. The elevators have a special card slider were by you may only access the floor your room is on. This is a wonderful ideal as otherwise the hordes of the children staying at this hotel or doing day use of the water park would be running down the hallways.
I asked for a quiet upper floor room and was given a suite, very nice. The suite is also designed and build for rough wear and tear.

The bathroom, while large, had a small wash stand and plastic tub/shower and plastic wood like door.

A large 3 person jacuzzi, looked clean but I did not use.

Nice fireplace with a flickering flame is in a corner, with wide screen TV over the mantel. Fireplace hardly throws any heat out, so can be left on at night.

I keep room heat off, and did not notice the recycling issues previously mentioned by other posters.

A very comfey bed, and room was very clean.

The front desk staff was helpful, if not a bit over worked.

Room Tip: Be sure to get an upper floor in the quiet section, unless you are partying.
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank LadyTravelerSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winnipeg, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 27 December 2011

I would say this is two thumbs up for me....way up.

first of, the price is not bad compare to other hotels...if you call the hotel and book it, make it sure to ask for a package deal that includes the waterpark pass. If you dont like the noise from the bar just like other comment from here, DONT GET THE MAIN FLOOR. I was on the 9th floor and I couldnt hear a thing not even a people walking down the hallway except for the heater which is normal. They have pizza that you can order that will only cost you 10.99 for 15" size and I must say a pretty good pizza as well. If you dont like ordering that, you can try the restaurants on the main floor and there is a bar that you can enjoy the evening aswell.

WATERPARKS: This water park is amazing like i mentioned before, better than the other hotels that you can find within the area. it is bigger and better for kids and adult. there are slides for TODDLERS, a slides for KIDS, and also a bigger slides for ADULTS. Plus a 5 feet deep pool that you can enjoy.

STAFF AND ROOM: Staffs are friendly with always a smiles whenever you approach them, our rooms are pretty well clean.

I hope this will help you. I myself definitely will go back to this place again next time i go and stay at GF ND.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DANIEL B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canad Inns Destination Center Grand Forks

Property: Canad Inns Destination Center Grand Forks
Address: 1000 S 42nd St, Conneted to the Alerus Center, Grand Forks, ND 58201-3927
Region: United States > North Dakota > Grand Forks
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 29 Hotels in Grand Forks
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Canad Inns Destination Center Grand Forks 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
201 superior guest rooms, including Deluxe Queen Rooms, King Leisure Rooms, Kids Theme Rooms, Jacuzzi Theme Suites, Business Suites, Penthouse King Rooms & Suites, and our Penthouse on Main (1st floor level) business suites. We offer you three diverse restaurants, a two-level gaming lounge and inside access to the Alerus Center. Plus for the "children in all of us" our 40,000 square foot Splasher's of the South Seas Indoor Waterpark and Garbonzo's Pizza and Arcade. ... more   less 
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Also Known As:
Canad Inns Destination Center Grand Forks Hotel Grand Forks
Canad Hotel Grand Forks
Canad Hotel Destination Center

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