Owing to illness (fortunately short-lived) we were doubtful whether we could move on from our one-night booked stay here, but didn't want to pay for a second night unnecessarily as we had apid a guarantee deposit elsewhere. A request for a late checkout was dealt with sympathetically and without any limit time being set (given that the hotel was not fully booked for the night). In the event we did have to stay the extra night which we did of course pay for, but we were impressed by the helpful and solicitous attitude of front desk staff and manager. Hotel was quiet, room was fully satisfactory and comfortable, including the bed. Housekeeping service was good and also very helpful and flexible. In general we think this a good example of a franchise brand hotel.
Like a previous reviewer, our requested preference for a ground level room had not been met, as it was explained to us that the few ground level rooms were booked out long term to road construction workers building a new roundabout on the adjacent (but not noisy) highway. We had no complaint about this, as we had stated when booking that we were prepared to accept higher levels as long as there was an elevator, which of course there was.
Breakfast, whilst perfectly adequate, was less than inspired, with signs of inadequate staffing to meet demand - this is the weak spot of this Ramada and is the only aspect of our visit which prevents an "excellent" rating.
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- Also Known As:
- Ramada Pincher Creek Hotel Pincher Creek
- Ramada Pincher Creek Alberta