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Saul O
San Diego, California

Over my expectations

5.0 of 5 bubblesReviewed Oct 2, 2024
In our way to Edmonton we stayed for one night. The staff was friendly, the room very clean and the breakfast excellent. If you are in the area an need to spend one or more nights I strongly recommend this place. They have a museum that is nice. No much for restaurants in the area.
Date of stay: September 2024
Trip type: Travelled as a couple
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    Reviews (381)
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    1 - 6 of 381 reviews
    Reviewed September 30, 2024 via mobile

    Very comfortable hotel, and clean. Nice breakfast. Hey, did you hear about the Legend of the Waffle Man? No? Did you know that if you push down too hard on the waffle batter spigot where it says "PUSH", the whole spigot can detach, spilling a flood of waffle batter everywhere! I won't do that again! But I want to give a big shout-out to breakfast room attendant Tawnie! She was calm through the batter mess and was very kind to this mess maker. Thank you, Tawnie!

    Date of stay: September 2024
    Trip type: Travelled as a couple
    Thank Jim W
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Cindy French, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this reviewResponded October 1, 2024

    I apologize for the waffle batter incident! I am pleased to hear that Tawnie, our Breakfast Attendant assisted with the clean up! Hope to see you again soon!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
    Reviewed September 26, 2024

    The staff here are extremely friendly, helpful, and accomodating. Hotel is close to BPs and Tim Hortons with lots of parking. It is right along the main highway heading out of town. The breakfast is great with both hot and cold selection. Even their coffee is good!!

    Room tip: Ask for upper floors as their are shift workers who have to leave early in the morning for work. They try hard to be quiet though.
    Date of stay: September 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Warren B. L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Cindy French, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this reviewResponded October 1, 2024

    Thank you so much for this wonderful review of our property, I am happy to hear that you enjoyed your stay with us. We look forward to seeing you again on a future trip to Rocky Mountain House.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
    Reviewed July 20, 2024 via mobile

    Look no further! This hotel had everything we prefer; the property is clean and well-maintained, there’s a kitchenette in the sleeping room, the staff are friendly and helpful. Even the housekeeping staff were cheerful and eager to please.
    Started the day with a nice swim in a small pool and dip in the hot tub. Breakfast was excellent! Great selection, cleanly presented, good coffee. A good sized area with tables.
    This property should be a teaching opportunity for others!
    There are restaurants in walking distance. Just down the road we went to Cucina for delicious Korean and Italian food.
    If we’re back this way we know where to stay!

    Date of stay: July 2024
    Trip type: Travelled with family
    Thank Inspire27410431628
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Cindy French, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this reviewResponded July 24, 2024

    Thank you so much for this incredible review of our property, it is so rewarding to hear that we have not only met but exceeded your expectations. I am very proud of our team and will share your feedback with them. We hope to see you again on a future trip to Rocky!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
    Reviewed July 15, 2024

    Staff were surely friendly and accommodating, the building is old but still keep it's gems of being clean and up to date when it comes to facade. Complimentary breakfast is really nice and the breakfast person make sure that all items were toped up. Front desk people were really friendly and efficient and both check in and check out were such a breeze. Pool was really enjoyed by the little ones.

    Date of stay: July 2024
    Trip type: Travelled with family
    Thank Erwin P
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Cindy French, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this reviewResponded July 24, 2024

    Thank you for your wonderful feedback regarding your stay with us, I am so happy to hear that you enjoyed your stay with us. We look forward to seeing you again soon!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
    Reviewed June 26, 2024

    Everything about this hotel was very good. Quiet clean location. Polite staff. Clean comfortable room. And the breakfast was wonderful

    Date of stay: June 2024
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Review collected in partnership with Best Western
    Thank Bryn J
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Cindy French, General Manager at Best Western Rocky Mountain House Inn & Suites, responded to this reviewResponded July 24, 2024

    Thank you for your wonderful review of our hotel, we look forward to seeing you again soon!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC
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