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All reviews boston pizza front desk stayed here free popcorn great stay rooms are comfortable hot tub parking lot bagged breakfast hot breakfast recommend this hotel place to stay bacon coral maintenance bp pillows
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Reviewed August 9, 2020

We stayed in a standard room with a king bed. It was probably the largest standard room I've ever stayed in. It was fairly clean, but I don't think the carpet had been vacuumed for quite some time & the was lots of hair on the office chair. The bagged to-go breakfast was impressive (bacon & cheese or sausage & cheese breakfast sandwich, yogurt, orange & a bottle of juice). The lady that checked us out was super nice too. Good place to stay for a night, plus there's a Boston Pizza in the same parking lot, convenient for a quick bit to eat.

Date of stay: June 2020
Trip type: Travelled as a couple
2  Thank Candaceun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolene Hallock, General Manager at Canalta Rocky Mountain House, responded to this reviewResponded August 10, 2020

Thank you for the great review of your recent stay with us at the Canalta, we really appreciate it. I will be sure to share your kind words with the whole team, they all love to hear from our guest, your feed back is our best indicator of how we are doing. We hope to see you again the next time you are in the Rocky Mountain House area.

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Reviewed August 9, 2020 via mobile

Hotel was nice, room comfortable and staff friendly. I found it odd that the coffee machine was in the room but no coffee or mugs. It would have been safer to serve myself coffee in the room rather than go to a public space and pour myself coffee from canisters that had been touch by everyone in the hotel. These canisters were not wiped down. The breakfast was served by a very hardworking staff member. It might have been a better idea if she handed out the utensils rather than everyone handling the utensil dispensing machine. They were working hard at their COVID protocols but missed cleaning a few high traffic touch points.

Date of stay: August 2020
Trip type: Travelled with family
Thank SandyB588
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolene Hallock, General Manager at Canalta Rocky Mountain House, responded to this reviewResponded August 10, 2020

Thank you for the great review of your recent stay with us at the Canalta, we really appreciate it. I will be sure to share your review with the whole team, they all love to hear from our guest, your feed back is our best indicator of how we are doing. We hope to see you again the next time you are in the Rocky Mountain House area.

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Reviewed August 8, 2020

Overall, we did enjoy our stay at this lovely, clean Canalta hotel. Kudos to whoever is responsible for the mini botanic gardens around the front door! How beautiful and welcoming - it says somebody cares about this place! Our spacious third floor room had a vaulted ceiling and good sized windows, with curtains that closed properly to block out the light. We loved the large desk and sofa in the room, and the Mother Earth Essential soaps and shampoos are wonderful! During COVID, many hotels are just giving out breakfast bags, but this hotel is serving up a hardly, hot breakfast using appropriate COVID protocols - you request the food items you would like from their selection.

Unfortunately, typical for Canalta hotels, the bed was hard and uncomfortable - we've stayed at many different ones over the years, and most seem to have this problem. It was odd that apparently due to COVID, this hotel has removed ice buckets, and all cups and glasses from the rooms, as well the coffee pods and fixings - we've stayed at a variety of hotel chains during COVID, and this is the first time we've encountered this. You can request a bag for ice, as well as coffee pods and cups from the front desk, however. One ice machine now serves the entire hotel.

Date of stay: August 2020
    • Location
    • Rooms
    • Service
Thank BenLar137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolene Hallock, General Manager at Canalta Rocky Mountain House, responded to this reviewResponded August 10, 2020

Thank you for the great review of your recent stay with us at the Canalta, we really appreciate it. I will be sure to share your kind words with the whole team, they all love to hear from our guest. Your feed back is our best indicator of how we are doing. We hope to see you again the next time you are in the Rocky Mountain House area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 12, 2020

King room was comfortable and clean. Extra pillows would have been nice as the king bed only had 2 average size pillows. Having no plastic drinking cups in the rooms was a bit of a nuisance. Breakfast was ok. Customer service was good.

Room tip: King room is a spacious
Date of stay: June 2020
    • Location
    • Sleep Quality
    • Service
Thank kerusso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolene Hallock, General Manager at Canalta Rocky Mountain House, responded to this reviewResponded July 13, 2020

Thank you for the great review of your recent stay with us at the Canalta, we really appreciate it. I will be sure to share your kind words with the whole team, they all love to hear from our guest, your feed back is our best indicator of how we are doing. We hope to see you again the next time you are in the Rocky Mountain House area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 12, 2020 via mobile

Here is what I think of each element of an hotel stay.

Beds: very hard
Shower: nice and hot
Pool: great pool
Staff: were nice
Clean: did a great job with Covid
Room size: we had kind suite so was good size but never get why bathrooms are always small in a hotel room
Price: you will pay high price in small towns and this is no different
Breakfast: nice touch how they give a bagged breakfast still during Covid.

Over great place to stay

Date of stay: July 2020
Trip type: Travelled with family
Thank eatoutwaytoomuch09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jolene Hallock, General Manager at Canalta Rocky Mountain House, responded to this reviewResponded July 13, 2020

Thank you for the great review. We all love to hear from our guest and there is no better feeling then knowing a guest has enjoyed their stay. We are thrilled to hear you enjoyed the pool and our breakfast. We look forward to seeing you again the next time you are in the Rocky Mountain House area.

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