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Tanya G

Amazing Health Reset!!!!

5.0 of 5 bubblesReviewed Jul 25, 2023
This was my second time at Mountain Trek and once again it exceeded my expectations! I love that they have 4 group levels for hiking. The last time I was here (about 10 yrs ago), I was at the top of my game for fitness and was in their group 1 hiking. This time (post the inactivity of the pandemic and a recovering sprained ankle) I was in group 4. I was a bit nervous since I was much more out of shape, but the group 4 pace for the hikes was the perfect balance of challenging and doable! I felt encouraged and supported the entire time. All the staff are incredibly knowledgeable and positive, the other guests were great to meet and get to know. With a max of 16 guests, it always feels intimate, and at the end of the week, I felt like I made new friends. The food was delicious, I never felt hungry. The lectures/talks were educational and inspirational with a focus on how to incorporate what we learned into the rest of our lives. Did I mention the 3 included evening massages!!! I left feeling clearer in my mind, stronger in my body, and lighter in my soul! Highly recommend!!!!
Date of stay: July 2023
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mountain Trek, General Manager at Mountain Trek Health Reset Retreat, responded to this review
Responded Jul 26, 2023
Hi Tanya! We so loved spending another week with you, and can't wait for the next (let's not let it be 10 years this time!!). Thank you for sharing your experience with the TripAdvisor community. We really appreciate you and your feedback. Wishing you all the best.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    16 - 21 of 215 reviews
    Reviewed July 24, 2023

    If you are looking for a fantastic and unfussy way to reset your health, Mountain Trek is the perfect place to do it. The staff is outstanding and knowledgeable about a variety of health topics, the hikes are wonderful and geared towards all levels and speed, the food was delicious. I wasn't hungry at all in spite of being on a calorie restricted diet. I've done several other upscale spas like Miraval and Canyon Ranch, and I would not return to any of them. I will return to Mountain Trek. Its unpretentious approach to moving you towards better health was exactly what I needed.

    Date of stay: July 2023
    • Trip type: Travelled solo
      • Value
      • Location
      • Service
    1  Thank Beth F
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mountain Trek, General Manager at Mountain Trek Health Reset Retreat, responded to this reviewResponded July 26, 2023

    Our week with you was amazing Beth. We're glad you enjoyed all aspects of your stay and found our unique program to fit your needs! We really look forward to another visit in the future! Be well and stay strong!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed June 14, 2023

    If you are looking for a reset this is it! I am so grateful to each person on the Mountain Trek team for this amazing week. The program's tagline is a health reset retreat program and that is definitely what you get! I honestly would not have known that the diet is intentionally calorically restrictive unless they told us. Each meal is so graciously prepared with the freshest ingredients and the richest flavours. It was the first time a program showed me that it worked by being exposed to it and feeling energized and not at all hungry all week long.

    The days start with a gentle yoga practice which helps your body feel ready for the day. From there you are off to breakfast and a daily overview. The lectures in the morning or afternoon were so informative, and made even better by both Kirk and Katy's engaging presentation skills. The hikes were beautiful, and breaking up the group helps ensure that there is a pace for everyone. Forest bathing mid week was a lovely treat, as was a short shopping excursion at Crawford Bay. The evenings were a delicious treat between restorative yoga, sound bathing and massages you were so relaxed and ready for a good night sleep.

    The only drawbacks I would mention is that the spa is co-ed, so if for modesty or other reason you are uncomfortable of sharing the space in that way you will not get to experience those amenities. Also the bedroom doors only lock from the inside, and the house itself only gets locked at night. I had no issues with theft or anything of that sort, it was just an adjustment and something I was not necessarily expecting. The last note I would mention is that even though the menu is alcohol free, alcohol does form part of some of the sauces. As such if that is a restriction you have made sure you clearly let the team know about that.

    Overall I would highly recommend the program. Each staff member is so kind and helpful and you will leave refreshed and equipped with great health habits that will carry you well beyond your stay.

    Date of stay: June 2023
    Trip type: Travelled solo
    Thank Sarah I
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mountain Trek, General Manager at Mountain Trek Health Reset Retreat, responded to this reviewResponded July 16, 2023

    Hi Sarah - we are honored to have spent a week with you for your to share your experience with the TripAdvisor community. We sincerely hope we get to see you again next season. We wish you all the best.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed June 12, 2023

    I loved my experience at Mountain Trek. I was looking for a place I could go to reset my health and re kickstart my food habits. I achieved all that and more.

    My highlights:
    - delicious meals and despite the lower calories, I was never hungry.
    - the combination of structured days - you always knew where you had to be - and varied activities within each day, worked well for me.
    - the opportunity to learn about new techniques like Sound Therapy. I also paid for some additional services including Body Tuning which was really great.
    - three massages!
    - interesting hikes that varied in terms or level of challenge
    - beautiful location and facility
    - daily laundry!

    Lowlights
    - not the easiest place to get to. We ended up flying into Calgary and renting a car. Added to the cost and number of travel days needed. Castlgar currently has reduced flights which is a bit of a pain.
    - yoga sessions in the morning were more like stretching sessions. I would have liked more yoga.
    - varying capability of the massage therapists. I had two out of three good massages.
    - lots of great information in the lectures but not a lot of time to digest everything.
    - we were a small group so the hiking groups were also small. It was hard for me to find a group that I could keep up with and/or that challenged me enough. This may not be an issue in bigger groups.

    Overall, I adored my experience at MT. The staff are amazing, friendly and very knowledgeable. Katya and Kirkland genuinely care about making a difference and this experience has been transformational for me personally.

    Date of stay: June 2023
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    Thank 936glainr
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mountain Trek, General Manager at Mountain Trek Health Reset Retreat, responded to this reviewResponded June 14, 2023

    Thank you, Glain, for sharing your experience—I'm sorry to hear that one of your massages was not good (please check your inbox for more on that). We appreciate your feedback so we can make adjustments moving forward. We're very glad that you took so much value from the program, and were honored to host you for the week. We hope to see you again next year!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed June 8, 2023

    Awful experience. Inadequate COVID protocols led to a massive outbreak that was poorly handled and not anticipated despite warnings from medical professionals. MT owners forced sick guests out within 30 minutes without any support with many traveling home sick and others stranded in Canada. The owners are coin-operated only out to make a buck, which the staff were pretty great. You better hope nothing goes wrong because these guys don't care about their guests' wellbeing.

    Date of stay: July 2022
    • Trip type: Travelled solo
      • Value
      • Location
      • Service
    Thank W0rldTraveler389
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mountain Trek, General Manager at Mountain Trek Health Reset Retreat, responded to this reviewResponded June 10, 2023

    Hi Julie,
    We’re terribly sorry we haven’t been able to resolve this poor experience for you. Our intention at all times is to make a sound and often swift decision to protect the overall health of the 16-person group and 45+ Mountain Trek staff. Operating an intimate retreat during Covid was a tricky proposition. We sincerely apologize that the trip you were dreaming about for a long time was disrupted so abruptly.
    If we haven’t fully ameliorated your concerns, I would like to speak in person, rather than through comments, and will be calling to reach out.
    For anyone finding value in this comment thread and would like to read our terms, please visit here: mountaintrek.com/terms

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed May 22, 2023

    It was an amazing experience. I never hiked until I went to Mountain Trek. It was a difficult person like me who has never hiked. But I got excellent support and motivation from the team and I made it. This is not only Hiked but an overall detoxify body program. After spending a week I feel so light and more energetic. Also, I have improved my walking posture.

    Date of stay: May 2023
    • Trip type: Travelled solo
      • Value
      • Location
      • Service
    Thank Sonal S
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Mountain Trek, General Manager at Mountain Trek Health Reset Retreat, responded to this reviewResponded May 28, 2023

    We were honored to introduce you to hiking, and enjoyed our week with you. Thank you for sharing your experience. We hope to see you again next season!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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