We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“best customer service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Mermaid Lodge & Motel
A TripAdvisor Member
“best customer service”
Reviewed 23 February 2006

The Mermaid lodge wa awesome, its a great resonably priced place to stay. The family running the hotel are absolutley wonderfull, I would refer anyone to this place if they are on a budget and don't mind so much of what the rooms look like. They are very clean and big for what they are. We will be going back

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

155 reviews from our community

Traveller rating
    57
    51
    17
    9
    21
See reviews for
44
71
5
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
A TripAdvisor Member
Reviewed 20 February 2006

After finding this motel on the internet we expected much better. Based on the pictures of the Mermaid motel it looked great. On arriving reality set in very fast. This place was last remodeled in 1989 and looks like it hasn't been touched since. The furnature is old (1989?)and very worn out. Bathrooms have broken cabinet doors and are in poor repair. Kitchens have signs cautioning you to wash dishes and clean up or be charged $5 for "extra cleaning" time needed by housekeeper! Microwave oven was advertised, but turns out you have to "rent" them for $5 a day. (sorry, they were all rented out) Coffee pot was filthy, along with silverware, dishes and bottom of stove. Our complaints were met with a smile and wonderment that that could have happened, but no offer for reduced rate/refund. Standards met our "cockroach motel" level. outside sign cautioned cleaning up after pets, but resident dog had managed to leave a generous supply of droppings that had been ignored. This place is a dump and we would not stay there again. (note that maid service/clean towels would cost us $5 extra. Name of unit should be changed to KOA (keep on adding) due to penny pinching for basic services.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ainsworth Hot Springs hotels

Hotels you might also like...
Also consider these accommodations in or near Ainsworth Hot Springs
13.1 km away
Kootenay Lakeview Spa Resort & Event Centre
19.3 km away
Kaslo Hotel
Kaslo Hotel
#1 of 3 in Kaslo
125 reviews
38.9 km away
Hume Hotel & Spa
Hume Hotel & Spa
#1 of 10 in Nelson
668 reviews
Show Prices
Show Prices
Show Prices
39.4 km away
Alpine Inn and Suites
Alpine Inn and Suites
#5 of 10 in Nelson
205 reviews
38.7 km away
The Adventure Hotel
The Adventure Hotel
#7 of 10 in Nelson
193 reviews
0.7 km away
Ainsworth Motel
Ainsworth Motel
#1 of 3 in Ainsworth Hot Springs
221 reviews
Show Prices
Show Prices
Show Prices

Been to Mermaid Lodge & Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mermaid Lodge & Motel

Property: Mermaid Lodge & Motel
Address: 3622 North Street | P.O. Box 1333, Ainsworth Hot Springs, British Columbia V0G 1A0, Canada
Region: Canada > British Columbia > Kootenay Rockies > Ainsworth Hot Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Ainsworth Hot Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Mermaid Lodge & Motel 2.5*
Number of rooms: 9
Official Description (provided by the hotel):
Clean, comfortable, newly renovated motel kitchenette units that will sleep 2-6 persons and modest, historical lodge units that will sleep 2-5 persons. All units have balconies with lake & mountain views and are conveniently located next door to the Ainsworth Hot Springs Pools and Cave. On-site outdoor BBQ and Jacuzzi/Hottub open year-round. Additional amenities include wireless Internet, satellite TV/Radio and complimentary pool towels. Don't want to drive here?? No problem, we can arrange shuttle service from Nelson Greyhound Bus Lines or Castlegar Airport to Ainsworth Hot Springs. You can also fly in to the new international airport in Cranbrook., B.C., Then rent a car for the scenic 3 hour drive to Ainsworth Hot Springs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com and Travelocity.ca so you can book your Mermaid Lodge & Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mermaid Hotel Ainsworth Hot Springs

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing