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Reviews (213)
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All reviewsfloat planehot tubmountain bikingtwo nightssteam roomremote locationspruce lakebritish columbialake viewan adventurefood was greattake your timebeautiful locationhour drivepool tablerooms are largetake advantage
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Reviewed August 26, 2011

We stayed at Tyax for two nights and loved it. The room was spacious and very well decorated, the beds were extremely comfy, the room was clean and the toiletries of a high standard. We had robes which were useful in the room but also to go to the spa in. We had a room at the bottom so we had a patio which over looked the lake (the view was stunning). But it can be noisy when people are walking around in the room above.

When staying at the resort the spa is complimentary, this includes, sauna, steam room, outdoor jacuzzi etc. The washrooms at the spa are kept clean and well stocked with complimentary shower gel, shampoo, conditioner, body lotion and large towels. There is also water available in the spa and treatments can be booked at a charge.

Unfortunately whilst we were there the large sauna was out of order and also the outdoor jacuzzi.

There is also complimentary table tennis, table football, library, outdoor tennis, canoes and paddle boats. These can all be used at any time throughout the day. Activities like horse riding and a sea plane ride can all be arranged at a charge.

The staff were very friendly and helpful. The house keeping staff do seem to be under staffed as they were still cleaning rooms at 5pm, which is well after check-in time.

The meals in the restaurant were very nice and the service was extremely good. They are a little pricey but the patio menu served at lunchtime is a little cheaper and is still excellent quality.

The drive to Tyax is somewhat of an adventure in itself. We travelled via Carpenter lake Road which meant passing logging trucks on a gravel road with a sheer drop at the side is quite scary. There is another service road to Tyax but it is not recommended for small vehicles as it is a service road. However, it is well worth the drive!

Room Tip: Ask for a room with lake view as these are the best.
  • Stayed: August 2011, travelled as a couple
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1  Thank Joanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 21, 2011

We spent five excellent days biking and exploring the Tyax area (two middle aged parents and a 12 year old boy/grade 7) . There are numerous amenities from the expensive (flying your cross country bikes by float plane into the alpine and biking back to the resort) to the free (canoeing to your heart's content on Tyaughton Lake, or pedal boating for the younger set). The biking is rigorous, so for intermediate to advanced only! We were budget minded (but we did do the Spruce Lake bike track) and when we read that the resport was renovated for this year, we jumped at staying. Be sure to have a lake view room. Ground level is best for kids and frankly adults, so as to have the ability to walk right out your door to the docks for canoeing, fishing, etc. Food in the restaurant and lounge is expensive, but not overly so. We knew this before heading to the resort so we packed a large cooler full of cereal, fruit, milk, etc. for breakfast and lunches and we had dinners in the hotel. There is an ice machine in the resort, centrally located to the rooms. The food is first rate. You will not be disappointed. You can save a few dollars by ordering the signature burger, fries and chipotle sauce in the lounge (open till 8 pm for kids). We did not hear a peep from the campgorund down the road. The walls were a bit thin, but it seemed everyone was in bed early and up early. We had no issues at all and the resort appeard 100% full. And EVERYTHING has been renovated in the lodge and rooms. It was very luxiourous. Our rate of $203/night (add on 12% HAST, etc.) is a steal. Before heading to Tyax, be sure to talk to / email Dale at Tyax Air for all your biking and hiking needs. He is the most knowledgeable person in the southern Chilcotin area for biking (and flying, as a pilot). For nostalgia, you must visit the community of Bralorne (30 minutes away) and have a bite and brew at the Mineshaft Pub. The road to Tyax was in quite good condition. Any vehicle can make it to Tyax in the summer. Just take your time as the road from Lillowet is very tortuous.

  • Stayed: August 2011, travelled with family
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1  Thank Toutlemonde123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 14, 2011

I usually stay at the campground but we were celebrating a 40th birthday with a float plane drop into Warner so decided to treat ourselves to comfy beds and our own bathroom before and after the 40 km ride.

Unfortunately between the room door not sealing well and sleeping with the window open for fresh air it sounded like anyone walking down the hallway talking or the people in the rooms either side and below us were in the room with us!

Lukily none of our "neighbours" stayed up too late but we had a room on the entrance side of the building and were woken at 4.45am the first morning by people loading up their vehicle and driving off.

It is a spectacular setting and I love riding in the area but I doubt I would stay at the Lodge again for the price we paid.

Room Tip: Pay a little extra and get a second floor lake view room
  • Stayed: August 2011, travelled with friends
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3  Thank Nakilady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 8, 2011

The hotel is beautifully set at a lake and you are blown away by the view at your arrival. The rooms are redone, are spacious and have beautiful new baths, but...the service was far below what you assume of such a resort. Dinner was tasty, but they seemed to be understaffed and uncoordinated. The rooms weren't made before 6 pm in the evening (!), and only after we had a word with the manager on duty. It is a real pity that such a nice hotel is such poorly staffed.

  • Stayed: August 2011, travelled with family
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2  Thank dorarod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tyax, General Manager at Tyax Lodge & Heliskiing, responded to this reviewResponded August 11, 2011

Dear Guests,

First off thank you for your constructive feedback from your recent visit to our resort. Over the last 3 weeks our resort has seen a dramatic increase in bookings and walk in customers which caught us somewhat unprepared in some of our departments. From the feedback that we have received in the last 72 hours we have since brought on 2 new servers for our restaurant and added 2 new employees to our housekeeping department. All 4 employees are now in place.
The 2011 summer is a new start for Tyax and as such we are encountering a few growing pains. We are however committed to delivering the best level of service possible and are listening to our guests comments.
Our restaurant does offer both a bar and fine dinning menu which includes a children's menu. This has been in place all summer.

Thank you for helping us to continue to raise the bar here at Tyax

Sincerely,

Cliff Umpleby,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 3, 2011

We stayed at Tyax for 2 nights of tenting. I would have given it a better rating, but I have two issues.
1) They let campers/tenting arrive at anytime during the night, while there a group arrived at 1:30am in a diesel pulling a their trailer and did two laps around looking for their friends, not happy at all about that and let the staff know about it the next morning.

2) ate at their lodge restaurant, was nice to do when camping, lol. The menu selection was very limited, no real side dishes, like maybe a hamburger or something to that effect, and also they need to have a children's menu, people travel with kids.

I would tent again here, because of the location, but would not stay at the lodge unless a few things changed, some not mentioned.
You'll love tenting and listening to the loons at night and woodland creatures talk about.
Oh yes, one more thing.They have a float plane service from the resort, be prepared for morning take offs at 7am most days if your tenting.
Enjoy.

  • Stayed: July 2011, travelled with family
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Thank bigcahoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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