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Eric Ormesher
Amsterdam, The Netherlands

Great

3.0 of 5 bubblesReviewed 4 weeks ago
The hotel was great, also beside a sick bar that we watched the oilers game at! Location is right by the river perfect for a walk in the evening. The rest of these words are to fill out the mandatory 200 character minimum. No seriously, minimum.
Date of stay: June 2024
Trip type: Travelled with family
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    Reviews (208)
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    4 - 9 of 208 reviews
    Reviewed May 25, 2024

    I gave this hotel 2 days cancellation notice and it appears that the person I spoke with forgot to cancel my reservation. They took me as a "no show" and have charged me. I explained how and when I called and they simply didn't care. Could not travel due to family illness. Regardless, their error and my charge. Terrible. I will ensure I never recommend this property for Sicamous stays. Not even a care to make it right. Customer service and doing what's right is what keeps you in business. Good luck to you.

    Room tip: Poor customer service. Stay away.
    Date of stay: May 2024
    • Trip type: Travelled with family
      • Service
    1  Thank Sandy K
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed February 4, 2024

    Ok for price if you get the deals!! Needs updating badly!!! Older beds, very simple, but worked for our needs. Affordable family option. Suite had microwave and mini fridge. Pull out couch not great but worked for kids.

    Date of stay: February 2024
      • Value
      • Location
      • Sleep Quality
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    Review collected in partnership with this hotel
    Thank TerryAngela
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed January 2, 2024

    Terrible customer service. I made a double reservation and the hotel is the only one that could do something. The hotel was not even full. The rep would barely speak to me. Will stay at Best Western next time as will all of our snowmobile friends. On top of that dirty and unkept.

    Room tip: Do not stay here
    Date of stay: December 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    1  Thank Jennifer D
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed September 26, 2023

    Two out of our three rooms had dirty bedding. The desk clerk suggested that I should just change the sheets. Two hours later they made the beds after we stripped the sheets and went back to the desk clerk a second time.

    Date of stay: September 2023
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    Review collected in partnership with this hotel
    Thank dawn20232023
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed September 25, 2023

    Just ran down, breakfast is terrible. They lost my item that I left behind and I went there to grab it for no reason after they told me they had it. Not renovated at all other that the flooring, needs a lot of work

    Date of stay: September 2023
      • Value
      • Location
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    Review collected in partnership with this hotel
    Thank djyoung748
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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