The staff are friendly and professional. It is an older place but the room I had was clean and quiet and newly renovated with new everything, bed, furniture, fridge, microwave, cable tv, and a Keurig coffee maker. Plus, it has a great location on the highway with lots of restaurants nearby. I travel quit a bit and really enjoy staying here.
Front was desk very friendly. Lobby tidy but dirty. The two chairs were so dirty we cringed when we saw them & wondered what we were getting into. Beds were very comfy & clean, room was nice & quiet except the heat comes from a wall heater that was SO loud ALL night! Room was overall clean but very old & dated. Sign outside hotel said renovated, I wonder when that was done? Price was higher than it should be, $105 + tax for low season! Too much for the low quality. Felt a bit ripped off. No breakfast included either. Sad.
In the midst of forest fire season it can be difficult to find a place in Smithers. That was our issue as we drove through the area last week. With some trepidation we found ourselves having to book at a "motor inn" and the Capri had room for us and our little dog.
It was actually comfortable and we could get the room nice and cool. It was clean. There were no smells of smoke (any type) and although the comforters were well worn and thin, we were afforded a good night's sleep.
Our only issue was around the price paid. We never book through a third party when we can call the hotel and book directly, but we do expect to have them honor the pricing that we would pay if we booked through a third party. The Capri didn't do that, and even after talking to them during the booking process, with them knowing that we were bringing along our 10 lb dog, they added an extra $20 on to the quoted price when we arrived. All in all, assuming consistent pet charge add-on, they charged us about $30 CAD more than what they were offering online. This is unacceptable.
While the sleep was good, The experience was irritating.
We needed a place to crash for the night. The Capri Motor inn was the best price for Smithers. Yes it is very dated, but then again so is Smithers. It was very clean hotel and it was also quiet. The a/c worked well enough to keep the room comfortable.The beds were comfy too and it was a great night sleep. The staff was very nice and helpful The two best thing are walking distance Tim Hortons and Boston Pizza. perfect for a roadtrip pit stop or a quiet rest. would stay again on.my next trip thru Smithers BC.
Marginal-- there were squeaky floors, a lot of things broken like door locks and window panes. Staff was uninterested. Parking is outside rooms, but one cannot access their room from the car area. Would look elsewhere next time.
