We went to Penguin Resort from Aug 7-10, 2017. Immediately we were treated like Family by Irene and Ken. My 10 year old son Josh said it was our best vacation ever, better than Mexico!!!!!! It isn't a 5 star resort but the treatment is beyond 5 stars. From the moment you arrive Irene treats you like gold and checks in on you throughout to make sure everything is perfect. This personal touch and the relaxing atmosphere make it a great way place to decompress and enjoy family time. The price is low and the resort is older but is rustic and has that special charm. 30 secs from a marina where you can launch your boat. If you want a low price and to be treated like royalty this is the place for you. 5 stars and 5 hearts for customers service and care that has long gone from other resorts. It's like you go back in time to a time when customer service was king.