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Jay W

New owners, not worth it.

Review of Penguin Resort
1.0 of 5 bubblesReviewed Jul 23, 2024
New owners doubled the rental cost with no new upgrades. They no longer supply firewood and charge a clean up fee. Not friendly and inviting like the previous owners. Would recommend searching around if your going to spend money on vacation you can get a better bang for your buck elsewhere like greenbay resort.
Date of stay: July 2024
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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    Reviews (20)
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    2 - 7 of 20 reviews
    Reviewed July 17, 2024

    What a beautiful place to be at! Very cozy atmosphere in the new and renovated cabins. Close to the beach, beautiful sunset and water!!
    Amazing walking path close by. Playground on side, my children had so much fun. Will go there every summer now. Fell in love with that place. New owners are amazing and very loving folks!

    Date of stay: May 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
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    1  Thank Maria F
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed July 8, 2024

    New owners and unfortunately not the same at all.
    Customer service is non - exsistant.
    You can not reach anyone if needed for cabin requirements. , no on-site services , wood not offered anymore. Office never open. Phone line does not work and email address is obsolete , web sites not accurate etc..etc..
    With the increased prices decreased service and lack of any staff , unfortunately after 15 years of visiting this will be my last visit.

    Date of stay: June 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank X X
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed September 18, 2023

    Irene was kind and helpful and we loved the stunning lake views from our comfortable relaxing cabin at the Penguin Resort (penguins not included 😆). Great place to stay. Kayaks available to enjoy, swimming too, and a very welcoming atmosphere 🙂

    Date of stay: September 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    1  Thank trekMJ
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed June 4, 2023 via mobile

    I and my wife stayed only one night, but had we had more time, we would have stayed longer. See picture of cottage. The cottage was beautiful with all amenities and appliances. Falcon Lake a few yards away offered beautiful views. Hosts Irene and Ken were extremely hospitable and welcoming.

    Room tip: Bring mosquito repellant with you.
    Date of stay: June 2023
    Trip type: Travelled as a couple
    1  Thank Anjum A
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed June 11, 2021 via mobile

    My wife and I spent two nights in Cabin 1 last weekend. It was small and quaint which was perfect for the two of us. It was our first time at Penguin Resort as we had to cancel our reservation the previous year. Irene was awesome and the resort had a great family friendly appeal. We will definitely be back!

    Date of stay: June 2021
    Trip type: Travelled as a couple
    1  Thank davidlobirek
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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