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greeneyes630
Maugansville, Maryland

Comfortable stay

4.0 of 5 bubblesReviewed Mar 5, 2024via mobile
We were traveling and secured a room last minute. Reviewing room 401. Clean and comfortable. No complaints. We didn’t use or check out the amenities. The restaurant lounge area looked nice. We would stay again. I would recommend this property.
Date of stay: March 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Hon, Guest Services / Front Office at Hilton Garden Inn Toronto/Ajax, responded to this review
Responded Mar 6, 2024
Dear Guest,
Your feedback is very valuable to us and thank you for taking the time to write on TA.
Thank you so much for the wonderful review. Your feedback is very much appreciated. I am so happy to hear that you had a fantastic stay. Thank you again for your feedback. We hope to welcome you back in the future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (746)
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All reviews front desk hilton garden great stay easy access very nice hotel pool and hot tub business convention highway
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3 - 8 of 746 reviews
Reviewed November 27, 2023

I didn't have time to use all the hotel's facilities, but there was always an attentive member of staff ready to help you behind reception. I had a carton delivered to the hotel for me but didn't get delivered the day it should. Not the hotel's problem obviously but they were very vigilant and let me know immediately it showed up.
No restaurants or bars or much else apart from the adjacent convention centre near the hotel within walking distance (not in winter anyway!).

Date of stay: November 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Sean M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Hon, Guest Services / Front Office at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded March 6, 2024

Dear Guest,
Your feedback is very valuable to us and thank you for taking the time to write on TA.
Thank you so much for the wonderful review. Your feedback is very much appreciated. I am so happy to hear that you had a fantastic stay. Thank you again for your feedback. We hope to welcome you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 23, 2023

My sister moved to this area. We have to check in early 9am so we can do errands. They allowed us we were overjoyed. We are thankful. It was a memorable stay. The room was clean has a nice view. Location was far from downtown but quiet. Thank you

Date of stay: November 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank PinkyLace
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Hon, Guest Services / Front Office at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded November 26, 2023

Dear Guest,
Your feedback is very valuable to us and thank you for taking the time to write on TA.
Thank you so much for the wonderful review. Your feedback is very much appreciated. I am so happy to hear that you had a fantastic stay. Thank you again for your feedback. We hope to welcome you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 15, 2023 via mobile

The hotel is lovely and really everything you would want, clean, attractive ,fabulous breakfast, but the most important aspect is the staff who are really superb, shout out to Leslie at the front desk who seems to anticipate your every need, but the whole team is really first rate. Don’t bother staying anywhere else if this one is available.

Date of stay: November 2023
Trip type: Travelled on business
1  Thank JandBMontrealCanada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Hon, Guest Services / Front Office at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded November 26, 2023

Dear Guest,
Your feedback is very valuable to us and thank you for taking the time to write on TA.
Thank you so much for the wonderful review. Your feedback is very much appreciated. I am so happy to hear that you had a fantastic stay. Thank you again for your feedback. We hope to welcome you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 27, 2023

Had a wonderful stay except for the very odd "Hilton standard" that queen beds are actually double beds. Literally made me feel like I was insane.
Huge misrepresentation and was essentially told too bad that's the "Hilton standard".
Other wise it was wonderful. Very comfortable DOUBLE beds. Quiet too!

Date of stay: October 2023
Trip type: Travelled with friends
Thank Kat S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Hon, Guest Services / Front Office at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded November 26, 2023

Dear Guest,
Your feedback is very valuable to us and thank you for taking the time to write on TA.
Be assured, I will let my team know about your stay. Thank you again for your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 17, 2023

This is a great hotel for hockey tournaments in east GTA. Several rooms available for teams to gather after hours, food at the restaurant is great quality and the staff are terrific. Even the security guard was pleasant as he asked us to disperse from the elevator area later in the evening....

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Pioneer52274197832
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilson Hon, Guest Services / Front Office at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded November 26, 2023

Dear Guest,
Your feedback is very valuable to us and thank you for taking the time to write on TA.
Thank you so much for the wonderful review. Your feedback is very much appreciated. I am so happy to hear that you had a fantastic stay. Thank you again for your feedback. We hope to welcome you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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