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Reviews (171)
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All reviewsstayed herefront deskpool and hot tubnewer hoteldairy queenwould stay againtim hortonspancake makerbreakfast was includedfitness roomnice hotelhockey tournamentsitting areaabove averagethe pool looked nicesports teamsoff the highway
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Reviewed July 12, 2011

Enjoyed hotel, staff was friendly and helpful, I read about lack of wifi in Sept 2010 review and based on GM response expected it to be corrected, my kids were dussapointed they couldn't log on.

Pool pictures make pool look way bigger than it is, it's a good size, but picture over-sells the pool

These things won't keep us away

  • Stayed: July 2011
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Thank Q_Warrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 14, 2011

This is a typical HIE. Clean, comfortable, decent breakfast included, friendly staff. No wireless in the rooms though. This is something you expect from this chain, and for a newer buliding- very strange they don't have it. That said, I stayed here instead of the Holiday Inn in Peterborough because it was $50 cheaper and includes breakfast. I just got up 45 min earlier to get into Peterborough for meeting.

  • Stayed: June 2011, travelled on business
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3  Thank lingtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXBMManager, Manager at Holiday Inn Express Hotel & Suites Clarington - Bowmanville, responded to this reviewResponded June 15, 2011

Thank you so much for your feedback. I'm so pleased to see that, aside from your concerns regarding the WiFi, that you enjoyed the rest of your stay.
Regarding the Wireless Internet; we are so terribly sorry. We have been tirelessly attempting to get functional hotel-wide WiFi service since we opened, but we were recently advised by our ISP, that the technology is limited for our specific location at present (the details of which are beyond my understanding), and they are unable to guarantee us reliable WiFi without installing Access Points in each guest room, which, unfortunately, just isn't feasible.
All of our main floor common areas are equipped with complimentary Wifi (we have Access Points everywhere in the public areas) and all of our guest rooms have reliable complimentary Wired Internet access (Internet cables are provided complimentary at the front desk for guests to use during their stay).
Please know that we are not giving up on this and as soon as we are able to ensure consistent, reliable wireless connectivity, we will have it for our guests to enjoy.

Thank you again for your comments and, please, should you, or anyone, have any questions, don't hesitate to contact me at 905-697-8089 ext 153.

Warmest regards,

Kim Shields

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 13, 2011

We stayed here with a group of hockey families and were pleasantly surprised. We had an executive suite on the 2nd floor. The room was very spacious with fridge and microwave. The kids loved the pool and the breakfast.
The front desk staff went out of their way to arrange dinner and taxi reservations for our group. We were very happy with the Holiday Inn.

  • Stayed: March 2011, travelled with family
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1  Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 21, 2011

I stopped here en route from Toronto to Montreal after my flight had been delayed 4 hours. The property is quite new, very well maintained and the staff (esp. Katie) went out of their way to assist. The room was large and quiet, despite the place being fully booked, mostly by swarms of young hockey players and their parents. Good internet connectivity (free). The hot breakfast was more than adequate. Location is a little odd and they could use a little better signage.

  • Stayed: February 2011, travelled solo
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1  Thank CanadianTraveler65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 14, 2011

my husband and i stayed here January 5-9/2011. the first night we got to the hotel at 1130pm due to the snowfall. we couldn't sleep all night because of the next rooms TV so loud it kept us awake. when asked the front desk in the morning it as determined that the staff had turned up the TV full blast to test it and forgot to turn it off. the woman at the front desk was the sales mgr and i assumed, my mistake that we'd be comp'ed for the night but were not. the gym was small but served the purpose. overall the hotel was good. good location. we will stay here again as it's close to family.

  • Stayed: January 2011, travelled as a couple
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1  Thank Maureen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXBMManager, Manager at Holiday Inn Express Hotel & Suites Clarington - Bowmanville, responded to this reviewResponded January 25, 2011

Thanks so much for your review.
I have sent you a private message. Please check and contact me at your convenience.

Thanks!

Kim Shields

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