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Sapo59
New York City, New York

Nice spot with great views

4.0 of 5 bubblesReviewed Jul 18, 2023via mobile
Recently stay at Auberge and we were very pleased with the room.
If you are a light sleeper, you might want to book a room on third floor.
Rooms are carpeted so that helps if kids above you are running around or there’s a Flamenco dancer practicing their moves.

Dinner at hotel restaurant is quite good.
Nice wine list,fairly priced.
Breakfast is nice but they really can use some more servers and an a la Carte section.
Not that watching tv is a major thing but it would be nice to have something to explain how items work in more than French.
I finally figured out how to get the cable system to work on the morning we checked out.
Room balcony was a nice spot for a cocktail after a long day of whale watching.
Date of stay: July 2023
Trip type: Travelled with friends
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David Cloutier, Directeur général at Auberge des Falaises, responded to this review
Responded Jul 26, 2023
Dear Sapo.

Thank you very much for your visit at our inn. We really appreciate you took time to share your experience at our hotel,

we wish you a good end of summer and hope to see you again.

David pour la famille Cloutier

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews private balcony overlooking sitting area pool and spa area breakfasts were excellent whale watching auberge lawrence quebec
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Reviewed July 1, 2023

Arrived at 6:30 and learned that "the room: we booked had a non-functioning toilet so the Auberge arranged for a larger room with a view at the Petit Manoir du Casion and offered to compensate with a dinner at the auberge. I guess these disappointments even with booking months in advance and travel from far away just happen. Sigh...

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank ArtsyGalBaltimore
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Cloutier, Directeur général at Auberge des Falaises, responded to this reviewResponded July 8, 2023

Dear M. Baltimore.

We are really sorry about the situation you had at your arrival.

We got a big problem that we were unfortunately unable to fix quickly, having no other option to move you into another Hotel.

we are sorry again, I hope you have enjoy your stay in the other place, we trully tried to find you something the more confortable possible.

best regards

David

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Reviewed June 30, 2023

This auberge is a gem. The food was fabulous as was the service. The staff could not have been more accommodating. As one of the few English speakers in the hotel, the French speaking staff went overboard to make my stay wonderful. Loved the location overlooking the St. Lawrence. The outside sitting area was cozy and encouraged us to rest and relax and enjoy the quiet, the view and the ambiance. My room was up a few flights of stairs but so cozy and comfortable. I felt like I was back in France. I would recommend this gem to anyone, and in fact, already have.

Date of stay: June 2023
Trip type: Travelled with friends
Thank Patricia H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Cloutier, Directeur général at Auberge des Falaises, responded to this reviewResponded July 8, 2023

Dear Patricia

Thank you very much for this comment and your visit at our hotel. We are really happy to know you have enjoyed so much your stay and our installation. Thanks for taking time to come here.

Best regards

David

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Reviewed July 3, 2022

We stayed for 3 nights at the Auberge . It was perfect. Breakfasts were excellent. We had dinner one ight in the restaurant and it was superb. Our room had a beautiful private balcony overlooking the St. Lawrence. Very quiet. The pool and spa area are terrific. Simon, the owner, arranged for us to go whale watching in St. Catherines which was fantastic. I would stay at the Auberge again and strongly recommend it. What a lovely area of Quebec. Merci !!!

M

Date of stay: June 2022
    • Value
    • Cleanliness
    • Service
Thank dbell753
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Cloutier, Directeur général at Auberge des Falaises, responded to this reviewResponded July 15, 2022

Dear Mister Dbel,

Thank you very much for taking time to review our hotel. We really appreciate it.
Hope you had a good trip back to Niagara.

Best regards

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 4, 2021 via mobile

We had a wonderful dinner in an elegant dining room. The amuse-bouche was delicious, as were our appetizers of emu rolls, soup or salads. The veal was tasty but a little tough, and I enjoyed the accompanying fresh vegetables. The maple crème brûlée was very good and surprisingly so was the goat cheese banana pie! Excellent service, superb wine list.

Room tip: Lots of parking, great view over the bay.
Date of stay: September 2021
Trip type: Travelled with friends
Thank Louise M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 27, 2021

This place was lovely, and the staff was very helpful. Although the room was rather small and didn’t have much space to move around, it was a very nice room with a beautiful view of the river. The shower was great – it had a large rain head, plus a handheld shower head, and also 2 water jets. The shower was spacious and had good water pressure.
We had dinner in the restaurant, and had a wonderful meal (this will be a separate post).
I would definitely return to this inn.

Date of stay: September 2021
    • Value
    • Cleanliness
    • Service
Thank gattara3
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Cloutier, Directeur général at Auberge des Falaises, responded to this reviewResponded September 30, 2021

Dear Gattara

Thank you very much for this comment about our inn, we appreciate it. We hope to see you again if you return in our area.

Best regards.

David

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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