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Reviewed April 20, 2018

This pretentious new guest house charges USD 400 per night for noisy rooms, that are located immediately next to a busy on-site restaurant. The management refused to lower thumping music noise till 11 PM. If you are expecting a luxury retreat with some peace and quiet - certainly, you will not get it here. The service ranged from obsequious to hostile. Spend your money elsewhere.

Room tip: All rooms are exposed to objectionable thumping music noise from the restaurant on site.
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank 757eugenew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianaR4728, Director Comercial at La Casa Rodavento, responded to this reviewResponded September 29, 2018

757eugenew Im so sorry to know that your experience wasn´t good. I´ll make sure the manager knows your opinion and takes it into consideration. I hope you can come back sometime and find out we took your opinion and acted accordingly.
Best
Adriana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 14, 2018

We had a wonderful stay at the newly opened La Casa Rodavento. Less than two hours away from Mexico City, the hotel offers a great place for relaxing and enjoying the beautiful Valle de Bravo. The hotel is centered around a lovely patio — and the rooftop terrace is a reat spot to enjoy the view and chill. The design is spectacular and the staff is very welcoming and professsional. Convenient location in the heart of the center. Can´t wait to go back. Congratulations on a great job everyone at La Casa Rodavento!

Date of stay: January 2018
Trip type: Travelled with friends
Thank PA1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriana R, Director Comercial at La Casa Rodavento, responded to this reviewResponded January 16, 2018

PA1973:
Thank you so much for sharing your opinion. We are so glad you enjoyed La Casa Rodavento and Valle as well. This is our main dream, to open the heart of valle de bravo to travelers who seek for genuine and honest experiences.
Looking forward to hosting you again soon.

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Reviewed 1 week ago
Google Translation

Room tip: Quiten tanta decoración inútil y háganlas mas placenteras poniendo cosas útiles
Date of stay: January 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

Date of stay: December 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriana R, Director of Sales at La Casa Rodavento, responded to this reviewResponded 1 week ago
Google Translation

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Reviewed December 17, 2018 via mobile
Google Translation

Date of stay: December 2018
Trip type: Travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adriana R, Director Comercial at La Casa Rodavento, responded to this reviewResponded 5 weeks ago
Google Translation

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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