We travelled to the Grand Palladium Vallarta March 30-April 6 with Sunwing from Toronto to meet up with some family from Regina. We did not really have a chance to research our choice before we booked, as it was chosen by our travel companions, but we are very happy with our experience at the Palladium!
The arrival at the airport was uneventful, remembering (of course!) to dodge the time share salespeople n your way through the gauntlet leading to the shuttles. We were prepared for a long ride to the hotel, eventually ending up driving through the dark to arrive at the Palladium about an hour after we got on the bus. At no point was this scary or did we feel unsafe. The driver was great, the rep helpful, and we relaxed and enjoyed the decompression time.
We had read several reviews saying the front desk staff were somehow rude or not helpful. This was not the case for us at all! We were greeted by our welcome cocktail (we finally actually got one!!) and were checked in with no problems. They even made sure to let us know about the green programs that the hotel participated in, which we appreciated. The lobby bar staff were very very very friendly and extremely prompt! The bellboy made sure to help orient us on our way to our room, as it could be tricky navigating the pathways on your first day at night!
Our room was impeccably clean always. Our safe was modern and worked well, and we had none of the problems with the air conditioning other reviewers mentioned. Our thermostat did go below 22 degrees, although we found that faaaar too cold for comfort! We had to try, just to see if the reviews were correct, and found ourselves putting it back up halfway through the night because we were shivering! The only complaint we had about the room was the water pressure, which was a little weak and a little cool, but the rain head was lovely and the other fixtures were nice.
The food at the Palladium was good! The crepe station was a nice choice, and the two kids travelling with our group never had trouble finding something to enjoy. The buffet was themed, so there were different dishes every night reflective of what a la cartes were open those days. Unless you have a very restrictive diet, I can't think of how you would get bored or want for lack of food. The beach BBQ was definitely worth the reservation the day before, with the waves in the background, it was very nice. We also tried the steakhouse-type a la carte that opened in the beach bar at night and had absolutely delicious ribs! (I had the Mahi Mahi, which was also delicious!) The beach bar (Las Terrazas) was really convenient for lunch, with burgers, chicken, hotdogs, fries (surprisingly crunchy and yummy!) and ice cream right off the pool area. Bars were never far away from where you are, so you'll certainly never be thirsty! We also found (maybe our group is just full of lightweights!) that the drinks were quite heavy-handed, so no worries there!
The pool was small but never crowded, with chairs enough for everyone and tons of shade! The beach was beautiful, but make sure you pay attention to the posted safe areas for swim! There is a rocky zone with sharp rocks and a stronger undertow in the center of the beach, so it was best to swim on either side of it. This beach rocked for boogie boarding and surf lessons, so people were always out catching waves!!
Our group also did one excursion with Vallarta Adventures to Las Caletas. There are certain days during the week that VA will do pick-ups from the hotel to take you in to Puerto Vallarta for trips and activities. If you want a day to escape to a beach paradise, Las Caletas was beautiful and the massage my boyfriend and I had there was amazing!
Two things worth mentioning: The kids club is truly an all-star operation at the Palladium! Ray was great with the young guy (10) in our group and the area itself is filled with awesome, fun things for kids to do. The second thing is the nightly show: campy and fun! The shows were hugely entertaining!! You could tell the whole staff put a huge amount of effort in and they always put a smile on our faces!
- Official Description (provided by the hotel):
- Palladium Vallarta Resort & Spa is located on a spectacular property that offers a 300 meter long private Pacific beach, from which guests can witness stunning sunsets. The construction of the hotel has maintained the natural flora and fauna of the area to provide an extraordinary setting for an unforgettable vacation. ... more less
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- Also Known As:
- Palladium Vallarta Resort And Spa
- Palladium Vallarta Hotel Punta De Mita
- Palladium Vallarta Puerto
- Palladium Vallarta Resort & Spa
- Palladium Puerto Vallarta
- Viva Vallarta
- Hotel Palladium Vallarta
- Club Viva Vallarta
- Grand Palladium Vallarta Resort & Spa Punta De Mita, Riviera Nayarit, Mexico