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“Relaxing garden retreat that accepts pets” 4 of 5 bubbles
Review of Itour Akumal Villas Tortugas

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Itour Akumal Villas Tortugas
Ranked #1 of 7 Akumal B&B and Inns
Certificate of Excellence
Keewatin
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Relaxing garden retreat that accepts pets”
4 of 5 bubbles Reviewed 4 April 2012

My wife and I along with our dog stayed at Villas Tortugas for a week from March 25, 2012 to April 1st. Silvia and Denis made us at home and were always willing to help us with anything. They even arranged for a visit to a veterinarian in Playa del Carmen so we could take our dog in for a checkup. Turned out the dog had two things wrong with her, and we were able to get her exceptional diagnosis and treatments. Their place is a retreat from the craziness of the beaches along the Riviera Maya, where the hotels and resorts would not accept our dog on the beaches. We were able to come back to the lovely gardens and clean pool and relax completely, then have a great meal in their garden restaurant. Denis does an amazing arrachera steak on the wood bar-b-q, that is as good or better than fine steak houses in the USA or Canada. If we ever come back to this coast we will definitely stay here again.

Robert and Heather Gibson, Keewatin, Ontario, Canada

Room Tip: I believe that all the rooms are very similar, but did not see any of the others. They are all caba...
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  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ThunderBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaTortugas, Owner at Itour Akumal Villas Tortugas, responded to this review, 6 April 2012
It has been a pleasure to be hepful with your dog and to host you during your long travel in Mexico.
Thanks again for staying at Villa Tortugas and for the great review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

205 reviews from our community

Traveller rating
    145
    50
    8
    0
    2
See reviews for
32
130
10
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Budapest, Hungary
2 reviews
5 of 5 bubbles Reviewed 25 March 2012

We spent 2 weeks in Villa Tortugas with our children (3 and 6 years old). It was great for the children, they explored the beautiful tropical garden and enjoyed the pool. We had 2 double beds in the room, so it was comfortable for us. The hosts are discret and helpful. We were with the everyday cleaning very satisfied. The place is not at the beach (5 minutes by car), but most of the sights (Tulum, Xcaret, Xelha, caves, cenotes) are within 30 minutes and a big supermarket in Puerto Aventuras is 15 minutes.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Akos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaTortugas, Owner at Itour Akumal Villas Tortugas, responded to this review, 30 March 2012
Thank you to post a great review on Villa Tortugas and has been a pleasure to host your family and you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Enderby, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 March 2012

This was our second stay at Villa Tortugas. This time we stayed for a month. For us this location is perfectly in the middle of what we like to do. A short distance from Akumal, for snorkeling with the turtles, access to restaurants, and tourist shopping. Also just a little further drive to Tulum. All of our travelling between towns was done via the "collectivo's" or taxi's.

Denis and Sylvia and their pet family are wonderful, patient hosts. You have made a beautiful home and Thank you for sharing it with us again.

Doug and Nadine Kelly

Stayed February 2012, travelled as a couple
Helpful?
Thank kelly1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toulouse, France
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 March 2012

We have stayed 1 week at Villa Turtugas and we simply loved it.
The owners, Sylvia and Denis are really nice, ready to do everything in their power to help you, and provide for everything you need.
We have traveled with a 10 month baby girl, and they always helped in every way possible.
The suites have a kitchen with a fridge, coffee machine, hot-sandwich machine, and gas cooker. As I cooked the vegetables and fruits, I needed the blender to mix them for the baby, and Sylvia would let me in her kitchen to use the blender or the microwave.
They recently opened a restaurant in the garden, with nice Mexican, Italian food, and you should really try the aracherra (great beef meat - Argentinian style).
The place is really quiet because isolated in a the nature, not in the touristic zone of Akumal.
It is better for you to have a car, but I think the colectivo buses can leave you at the exit from the national road, 500m from the residence (I saw people walking there). In the evening this road has no lights, so it's not really comfortable on foot in the forest, you may want to take a taxi to return.
I definitely recommend this place, it's a beautiful spot in the middle of the jungle, respectful of the nature around.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaTortugas, Owner at Itour Akumal Villas Tortugas, responded to this review, 13 March 2012
Thank you! it has been a pleasure to help you and to take care of your baby traveller!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Strasbourg, Alsace, France
1 review
5 of 5 bubbles Reviewed 24 February 2012

The Villa Tortugas Residence is a small, peaceful enclave at the Riviera Maya. It's located only 5 min. from Akumal beach. The atmosphere is very familiar, you will live in beautiful small "casitas" with original mexican furniture and you are being served a small breakfast every morning.
David, the owner, is extremely helpful and friendly, and the staff is incredible. I will never forget those nights sitting by the pool, enjoying the peaceful silence. Thank you for a wonderful time in Akumal!

  • Stayed August 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lupita88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 8 February 2012

This is a small property run by an Italian couple, located in the jungle, a couple of kilometers away from the Akumal beach. The property is very well taken care of, and the rooms (which are actually small bungalow-type buildings, 6 in total, I think) are basic but fairly comfortable (the kitchenette was a nice extra). The pool is a great feature, as is the Italian hospitality - the drinks, the food, the smiles are all genuine.
This place is for those seeking total relaxation and silence.

  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank slarikus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Somerset, Michigan
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 8 February 2012

This the place to go an relax after a busy day. Very peaceful and quiet, each night was treat after running around all day to come back and sit on the porch with a glass of wine. There is an outdoor restuarant which features mexican and Italian food. They provide you with basic ingredients for breakfast, so each morning started with my coffee and a good book on the porch. Will definitely recommend this place, Silvia and Denis were gracious hosts.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Harleyrider1213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillaTortugas, Owner at Itour Akumal Villas Tortugas, responded to this review, 9 February 2012
Thank you for your kind comment. We really appreciate it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Itour Akumal Villas Tortugas

Property: Itour Akumal Villas Tortugas
Address: Carretera Federal Cancun - Tulum Km 256 | Rancho San Martin, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 7 B&Bs / Inns in Akumal
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Itour Akumal Villas Tortugas 2.5*
Number of rooms: 6
Official Description (provided by the hotel):
Nestled within the tropical oasis known as the Riviera Maya and surrounded by a natural garden of absolute tranquility, an exclusive Residence is waiting for you at Itour Akumal Villa Tortugas. RELAXATION, SUN, SEA, ALONG WITH DECADES OF HISTORY ARE WAITING TO BE EXPLORED... Our personal Italian welcome will make your stay in Itour Akumal Villas Tortugas a wonderful experience. Thanks to their personal suggestions and local knowledge, they will help you to plan your holiday by assisting with everything from renting a car to reserving your excursions. ... more   less 
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Also Known As:
Villa Tortugas Residence Hotel Akumal
Itour Akumal Villas Tortugas Riviera Maya, Mexico

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