Wow wow wow! We had an absolutely amazing week at this resort! The grounds are gorgeous, the pools were lovely and we got a free upgrade to a junior suite, which gave us more than enough room for our family of 4.
As there are a lot of reviews already that talk about the great pools, beach, etc. I will focus my review on the Kids Club and the Vegetarian food options as these are two topics I couldn't find a lot of information about before we went.
First the Food:
There are 3 Buffets in the Colonial/Kantenah section (basically all the same as one another) which have a wide variety of options for vegetarians or anyone with any special dietary requirements. At every meal, there is a wide variety of fresh fruits. Lunch and dinner buffets have a fantastic salad buffet, including beans, nuts, flax seed and anything you could possibly want on a salad. At breakfast there is muesli and yogourt, toast, eggs, and many cereals, as well as the standard pancakes, etc. I also noticed lactose free and soy milk at breakfast, as well as sugar free desserts on the dinner buffet. There were usually a selection of cheeses, hard boiled eggs, vegetarian pizzas and pasta and super-yummy guacamole at lunch and dinner. Each night the buffet has a different theme (ie: French, Mexican, Gala dinner, etc.) so the choices vary each day. There is always some sort of "make to order" station where they will make a fresh stir-fry or pasta with your choice of veggies (depending on the theme that night). Also, I loved that all of the foods are carefully labeled so you know what the ingredients are and can select easily what suits your particular needs.
The a la carte restaurants are great too! Each one has a separate vegetarian menu and a kids menu that you can ask for when you are being seated. The vegetarian menu has three choices of entree plus soups and salads. All of the food we tried was very tasty. I especially liked the Mexican and the Japanese. My only complaint would be that the kids menu did not have any vegetarian choices, but we were able to order for the kids from the adult veggie menu and fed them some snacks from the beach snack bar late in the afternoon on the days we knew we were going to the a la carte restaurants. The kids preferred the buffet though.
The Kids Club:
There are two sections to the kids club, inside for kids 0-3 and outside for kids 4-12. The ladies working in the kids club were very friendly and spoke English very well. They really go the extra mile to do lots of activities and crafts and vary the schedule each day. The baby section (inside) is very secure with a door that is kept closed. You are asked to sign your child in and are given a walkie-talkie so that they can call you if your child is crying. They will not feed the children in the baby club so you do need to stop by every couple of hours to give them a drink and also will need to take them out of the club for meals. My son (3) loved it there and asked to go back every day. We normally only left him for about 2 hours each day though as we didn't want him to miss out on beach/pool time with the rest of the family. He only cried when we made him leave. The older kids in the 4-12 age group have more activities and can also participate in a "show" each night at the theatre. My daughter (6) was too shy to stay there, but there were lots of kids there each day who looked like they were having lots of fun. My only word of caution on this part of the club is that the supervision is not as good as the indoor baby club. The gate does not close completely and there is not always sufficient staff to watch every kid at all times. I would not feel comfortable leaving a curious 4 year old there. However, if you have a responsible 7 or 8 year old, they would probably have a great time. The resort is very safe and I never felt concerned about anyone from outside wandering into the kids club. But, at the same time, the security at the kids club could have been improved in the outdoor section to prevent kids from leaving on their own. One day we signed my daughter in and then she decided she didn't want to stay, so, we left with her and forgot to sign her out. I don't think anyone noticed that she was missing and when we returned later to collect my son, no one said anything about my daughter not being signed out.
Overall, this is a fantastic resort and caters to everyone's needs! We would definitely recommend this place to friends.
- Official Description (provided by the hotel):
- The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Priceline, Hotels.com, Booking.com, Hotel.de, HotelQuickly, Agoda, HRS, Travelocity.ca, TripOnline SA, Cancelon and getaroom.com so you can book your Grand Palladium Colonial Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Grand Palladium Colonial Hotel
- Hotel Grand Palladium Colonial
- Grand Palladium Mexico
- Palladium Colonial Resort
- Grand Palladium Spa
- Grand Palladium Colonial Resort & Spa Riviera Maya/Akumal, Mexico