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“Good Christmas Stay”

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Grand Bahia Principe Coba
Ranked #13 of 23 Hotels in Akumal
Certificate of Excellence
canada
Level Contributor
96 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Good Christmas Stay”
Reviewed 26 February 2012

We stayed here Dec 19 -26, 2011. We went with Air Transat were in the Club Golden section. We were given a junior suite on the 3 rd floor of a buliding behind the Golden lobby, it was a quiet and central location. We actually found our bed comfortable and had no problems with the apparent hard beds. We booked our 4 restaurants, we really liked Portifino and I had a good meal at Arlequin, my wife's meal was not great. We both would recommend passing on Pescador. We had a reservation at the Japanese restaurant on Christmas night but my wife ate something at the buffet on Christmas Eve and was sick that night. We spend our time at the resort at the quiet pool and enjoyed the snack bar and swim up bar there. There were regular trolleys to take you to the beach or the other resorts in the complex.It was a 10- 15 walk to the beach from Coba..The beach is quite big, they had a large section set aside for volleyball, i didn't see a lots of games being played. We took part in the mini disco 2 nights behind the main lobby,, it ran 8 -10 and it was like a big dance and exercise class. I tried 2 shows but found them boring. I took my golf clubs as they had free golf, but you had to rent a cart. you actually rent a seat in the cart. on Dec 22 I paid $65.00 to rent my seat and on Dec 24, was advised it was high season and the golf cart rental was now $80.00. .I have never seem golf cart rental fees increase by season. We finished in 3 hours the first day. and asked to play another 9 as we had time and the course was quiet. we were advised we had to pay another cart rental. Why don;'t they just advertise $65. or $80. golf and inculde the cart. we enjoyed the staff at the resort they were great, they did everything they could to make the stay a pleasant experience.

  • Stayed December 2011, travelled with family
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Helpful?
2 Thank paul52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (2,627)
Date | Rating
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  • Danish first
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  • English first
  • Finnish first
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  • German first
  • Hungarian first
  • Italian first
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English first
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 February 2012

I've never written a TripAdvisor review before, but felt that my fellow travelers might want to know some things before booking a trip here. While the resort has many things in its favor, the other reviews are right about the food (very poor) and the distance (more than an hour by car from the Cancun airport). Add to that a serious deficiency when it comes to wi-fi; there is no service in the rooms or across the resort, save for one very weak signal in the lobby of the main building. For a resort of this size, it's unforgivable...more than eight or nine people trying to get on would clog the signal, and at night when dozens of visitors were trying to email home, it was actually impossible for them to do so.

I'd also say that the trolleys to the beach were confusing for the first few days, and the resort doesn't do an adequate job of explaining the system.

Perhaps most disturbing was that our air conditioner never worked in the entire week we were there, despite four requests to have someone fix it. We also asked if we could be moved if it couldn't be fixed, and they wouldn't.

We had a decent vacation, but would not go back to or recommend the Gran Bahia Principe Coba.

  • Stayed February 2012
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Helpful?
10 Thank Jaiphon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
halifax
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 February 2012

This year is going to be my 4th visit to this resort. Truthfully, anytime you deal with other cultures you are going to have an experience different than "home". I love everything about this resort and I am visiting this year with another family that has been there 6 times. When you experience a great thing keep it. We have had some frustrating times, waiting for rooms when we arrived early, etc. but the staff were always so awesome. Food, entertainment, relaxation is second to none. We LOVE Coba.

  • Stayed March 2011, travelled with friends
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Helpful?
5 Thank cobalover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Albert, Alberta
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 24 February 2012

This was our 4th visit to the Coba and probably our best yet. We stayed 10 days (Feb 7-17), arriving by private transfer from the Cancun airport in just over 1 hour. We met people whose trip took 4 hours by large bus due to multiple stops on the way ... not the resort's fault but something to inquire about prior to your trip.
Our check-in was quick and we were pleased to find out we had a 3rd floor room overlooking the quiet pool (32427) as requested. We were given VIP bracelets although we didn't bother to find out what extras (if any) that gave us. We did have flowers, champagne and a fruit basket in our room as well as t-shirts, robes and slippers. Our room was nicely cleaned every day by Fausto and most days our fridge was filled although we didn't partake of much other than the odd beer and potato chips.
Food: thanks to friends also staying at the resort, we combined our a la cartes and ended up going to Le Gourmet (2 times), Don Pablo, Arlequin, Fruitos del Mar (2 times - the waiter even remembered us), Mikado (show table). All the a la cartes were great. The buffets were as expected ... can always find something to eat, but much of the food tastes the same. Having said that, we have also stayed at the Iberostar Lindo, the Palladium and Royal Decameron and I would say that buffets are pretty much comparable at all. We had lunch most days at the snack bars (Tulum, Akumal and Coba) and all were great. Our favourite breakfast place this trip was Le Tortuga at Tulum.
We were invited to a return guests breakfast which was held at Le Gourmet, using the main Kulkulcan buffet. There were people who were on their 2nd visit and some who had been there 8 times. We were also invited to a cocktail party one evening which we didn't attend. I believe the purpose was to gather comments from returning guests.
Drinks: we found the drinks to be fine. We are primarily beer drinkers, but enjoyed the mojitos, margueritas, blue lagoon. We found the amount of alcohol we were served was generally fine although some drinks were a little too strong.
Beach/pools: the towel game continues in full force and we too got up early on a couple of occasions when we wanted to spend time at the pool. We were there to claim our seats by 9:00 am so didn’t feel too guilty about it. We met Felix one day at the pool and took the opportunity to thank him for the great service. We were generally down to the beach before 10:00 am and never found it difficult to find chairs at that time although we did notice that later arrivals spent a lot of time looking for somewhere to sit. There were a number of windy days which washed up a lot of seaweed on the beach. Too bad the resort doesn’t invest in a tractor to sweep the shore as it seemed to be an endless job for the staff.
Entertainment: we only attended the Michael Jackson show which was fine – same thing we’ve seen before but probably fun for those who have never seen it. We spent most evenings at the Premiere Lobby bar. We were disappointed that the little 3 piece band has been replaced – most evenings it was two men playing to canned music; one evening a woman singing to canned music. It was ok, but definitely not as good as in the past. There was a man named Jim from Great Britain who got up to sing on two nights when we were there and he was excellent … perhaps he has a future in Mexico.
We found the service to be great overall, we enjoyed our stay, would recommend to other couples/families and may return again someday.

  • Stayed February 2012, travelled with friends
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Helpful?
8 Thank mannfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarnia,ON
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 February 2012

On our fourth trip back to Coba, definitely won't be the last. The employees truely give top notch service with a smile. Anyone who complains about this resort simply will never be happy. The food is great, the weather was great, absolutely what the doctor ordered!! Thanks and my sincere appreciation to the staff!!

Room Tip: we found the rooms in the center block were best just for the close proximity to everything, but the...
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  • Stayed February 2012, travelled as a couple
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Helpful?
4 Thank oiltowner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midhurst, Ontario
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 February 2012

Took a chance on the sunquest roulette and our group of 6 landed here. Well run, great buffet, fabulous staff....been to many resorts but this one stands out. Favorite a la carte was Mikado ... Had problems getting pool loungers but always got some eventually...had paella poolside as well as grilled burgers .....were great...awesome drinks...cannot wait to come back... Loved Mari at the Coba bars...so sweet.. Spring break gals provided a great distraction....awesome resort....

  • Stayed February 2012
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Helpful?
5 Thank c21realestateguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mississauga, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 February 2012

I am amazed by this resort, Food , people and the rooms are awesome.

Pools are clean and are huge.

You can play at all 3 , and I suggest u do. Food is different at all of them.

Coba was a trolley ride from the beach, but it's free. There are shops everywhere.

Shows were great and night life not so much

Exursions to do Xel-Ha. This one is a snorkeling one. Xplore is zip- lines and underwater caves

And at Xel-Ha you can swim with dolphins for more money. And make sure u do the lazy river there as well.

We went for a wedding, and was really pretty, I would go back in a heart beat. And free wifi in lobby.

  • Stayed April 2011, travelled as a couple
    • Value
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Helpful?
4 Thank cubaforever09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Bahia Principe Coba

Property: Grand Bahia Principe Coba
Address: Carretera Chetumal - Cancun Km 250, Akumal 77760, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#7 Family Hotel in Akumal
#8 Romantic Hotel in Akumal
#10 Spa Hotel in Akumal
#10 On the Beach Hotel in Akumal
#10 Top resorts Hotel in Akumal
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe Coba 3.5*
Number of rooms: 1080
Official Description (provided by the hotel):
Facilities and services 2 lake-style pools 3 Jacuzzis Large sun terrace and gardens with sun umbrellas and loungers Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, 5 tennis courts, basketball court, bicycles Motorised sports (additional charge) Water activity centre Entertainment amphitheatre WiFi access in the lobby (1h per day free of charge) Buffet restaurant 4 a la carte restaurants 8 Bars 2 Snack bar Riviera Maya Golf Club: 18 long holes and 9 executive holes with lakes, natural wells and Mayan forest. Hacienda Dona Isabel: karaoke bars, shows, live music and disco Rooms 1080 rooms including 4 types: Superior Junior Suite, Club Golden Junior Suite, Family Junior Suite and Master Family Suite. Room facilities: Two full size beds or a king size bed Sitting area with sofa Fully-equipped bathroom with hydromassage bath tub, shower, wash basin, magnifying mirror and hair dryer Bathroom amenities Balcony or terrace Air conditioning Ceiling fan Telephone Radio alarm clock Flat screen satellite TV Mini-bar Coffee-making facilities Safe (additional charge) Ironing set Terrace Wifi Family Junior Suites and Master Family Suites the perfect choice for families, including: All the facilities and services of a Junior Suite Bathrobes and slippers for all the family for use during your stay Children's bath kit Welcome basket with sweets Mini-bar with juices, shakes, milk and soft drinks for children Two fully independent connecting rooms (Master Family Suites) Club Golden Junior Suites Children Bahia Scouts Children can enjoy a range of specially-tailored facilities: Children's pool Mini Club with daytime activities Evening Mini Disco Bahia Scouts Water Park Teen's Club (11 - 16 years) Baby Station Other services On-site miniature railway providing access to all facilities Medical service (additional charge) Pharmacy (additional charge) Personalised diet option for celiacs and diabetics Cash point Specialised service for organising weddings, events and anniversaries Casino ... more   less 
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Also Known As:
Gran Bahia Principe Coba Akumal
Hotel Gran Bahia Principe
Bahia Principe Coba Mexico
Gran Bahia Coba
Gran Bahia Principe Resort Coba
Gran Bahia Principe Coba Hotel
Gran Principe
Gran Bahia Principe Mexico
Bahia Coba
Grand Bahia Principe Coba Riviera Maya/Akumal, Mexico

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