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“January 2012” 4 of 5 bubbles
Review of Grand Sirenis Mayan Beach Resort & Spa

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Grand Sirenis Mayan Beach Resort & Spa
Ranked #14 of 22 Hotels in Akumal
Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“January 2012”
4 of 5 bubbles Reviewed 30 March 2012

I visited the Resort in January with my family and I had a fantastic experience! I enjoyed my time! The layout of the resort was big and you did a lot of walking! So be prepared to walk. The resort needed a little fine tuning in some places but it was a beautiful resort.
They had 3 pools 2 were activity pools and 1 was a quiet pool. They had wonderful entertainment staff! They all our fun and energetic and know how to keep people involved. The Beach is beautiful. They have multiple activites that you can partake in at the Dive shop on the beach (extra cost). You can go snorkling around the rocks in the cove which is neat to do. You can rent just a snorkle and goggles by the beach, quanity limited. The pool bars and regular lobby bars are fantastic! The food i thought was good. The special resturants you can go to are wonderful. They have shows everynight in the theater which are very entertaining! They also have a Discotech on the grounds which is a nightclub, which was fun the nights we went. They also do Beach dance parties also. One place i do recommend on going if you like the night life and staying out late is Coco Bongo! It is worth the money!
Overall though I enjoyed my time at Grand Sirenis very much! it was amazing!

  • Stayed March 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank brelee664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (638)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
ottawa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

Absolutely had an amazing time over the Christmas holidays 2011.. The resort was spectacular, the food was amazing, the grounds were maticulous, and the staff were above and beyond anything we expected.
I would reccommend this resort to anyone, with or without kids. There was always something to do for everyone!
I have to mention the entertainment staff , beach waitress and our concierge made all the difference~so Mucho Grande Thank you to: Saret, Eduardo, Carlos, Checko, Edgar, Carmen, and all the rest of the gang!

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank E C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Ontario, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 March 2012

Would not hesitate to return to this resort. Wonderful people ( Checko and Raul) that are more than happy to make you stay pleasant and so much fun. Clean, good food and wonderful bbq's on the beautiful beach.

Room Tip: So many family members of mine were there and we were in different buildings and everyone was happy...
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Doris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Langley, British Columbia, Canada
1 review
5 of 5 bubbles Reviewed 30 March 2012

This was our first family vacation and it couldn't have been better. Everyone was so welcoming and warm. The resort itself is beautiful and has everything you could need. When eating breakfast or lunch in the main buffet look for Beto Floriberto and for supper, Federico Tunek in the Bayou Cajun restaurant!! Amazing servers! You will not be disappointed.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 29 March 2012

I had been in Grand Sirenis for the first time in February,2012 with my family. I can say that it was one of my best experiences. We really had great time. In Grand SIrenis you can find natural beauties combined with great service and comfort. First of all, all the people who worked in the hotel were amazing. Helpful, friendly and kind people.. Also the service was given by these amazing people makes us to feel like we are at home. We enjoyed so much with the animation shows along the day and night as well. The activities in the hotel was amusing. I can extremely recommend this hotel to everyone. We found more than what we are looking for. Excellent service, fantastic beach and dellicious Caribbean food...

  • Stayed February 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank simsim1903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, United Kingdom
1 review
5 of 5 bubbles Reviewed 29 March 2012

Having read some really bad reviews before we went out we can honestly say they seem completely unjustified as we couldn't fault the place. The grounds were well maintained and so are the rooms which are large and airy . All staff we encountered were pleasant and hard working especially all those in the mezcal bar and to Fabi and Alejandra we miss your smiling faces with our evening cocktails.
The entertainment staff were brilliant and our thoughts go out to Victoria, Laura , Miriam , Araleo
and Oswaldo who were always a delight to talk to and hope the English is improving !! as our Spanish is still bad.
Food was of a high standard although we did not eat in all the different places available.
We stayed for three weeks at this hotel and there were plenty of things to do and places to visit. Our favorite experiences were diving and snorkeling in the Cenotes (wear a warm wet suit) which shouldn't be missed thanks Chris for the Cenote dives.
The dive school on site was friendly and amenable and had some great little trips out thanks to Roberto, Paulo, Polly ,Bobby and boat captains hope to see you all again sometime.
If there is a criticism it,s about the other tourists having a bit more control mainly after drinking to excess as the staff do not deserve to put up with there behavior.
All in all a lovely place and time and great staff who deserve a smile back.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RandS_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 28 March 2012

2 adults and 2 kids (8 and 4), not first time in Mexico. Glass half-window between room and washroom is a huge inconvenience for the family with kids. A la Carte (Cajun, Mexican, Steak House, Japan) - are below average. Food in a regular buffet is much better. Had a bad experience with Sirenis Premium Travel (a revised type of timeshare) presentation. Sales guy lost his temper after realizing that we are not going to buy. On a good side - his manager is reading customers review cards every day. As a result we got a bottle of decent tequila as an apology)

Now good things: Clean, large rooms. Huge (undeveloped area) property with jungles inside. Very good (as for Mexico) beach with live corals, underwater rocks and very good snorkeling. Kids loves lazy river and ice cream cafe. Buffet food - above average (quality and variety). Bars - ask for a good tequila for your drinks, by default they will put the cheapest one. Check in was quick and spotless. We upgraded regular room to a ocean view in building 18XX (as for me - the best building in entire resort. Close to everithing).
For small kids - even on windy days there were calm areas on the beach for kids to play near and in the water. Kids club is excellent. Will be back very soon.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pitks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Sirenis Mayan Beach Resort & Spa

Property: Grand Sirenis Mayan Beach Resort & Spa
Address: Carretera Federal Cancun-Tulum, | Zona Costera, km 256,3, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#11 Top resorts Hotel in Akumal
#12 Luxury Hotel in Akumal
Hotel Class:4 star — Grand Sirenis Mayan Beach Resort & Spa 4*
Number of rooms: 456
Also Known As:
Grand Sirenis Mayan Beach Resort And Spa
Grand Sirenis Mayan Beach Hotel Akumal
Grand Sirenis Mayan Beach Resort & Spa Riviera Maya/Akumal, Mexico

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