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Reviewed April 29, 2018 via mobile

I made a booking late last year for this hotel as a special birthday treat for my partner. All communication with the staff via email was superb. I made an off the cuff comment about it being a birthday treat and thought no more of it. On arrival we were treated to the most polite and efficient reception staff. Our room wasn’t quite ready so we were allowed to use the spa in the pavilion building. This is a separate building to the mansion house, a feature we quite liked as this is a modern place so not in the same character as the mansion house. The spa was lovely however the outside jacuzzi was not fully working. Overall a pleasant enough experience. Now to the mansion house. This is a lovely well maintained building with lots of character. It is luxurious and decadent in the right proportions. We had a lovely room overlooking the golf course (Landseer) at the front. Thank you for the lovely birthday card and gift on arrival, it was a lovely touch. Breakfast is in The main restaurant and was delicious and you could eat as much as you liked. My only negative would be that coffee was served by the cup and I would have preferred a pot. The spa treatment was a success as my partner loved the facial treatment. Overall this is a lovely hotel with lots of class and character. There is so much I could say about this hotel but you would be best to check out their website for full details. I would definitely recommend this hotel.

Stayed: April 2018, travelled as a couple
Thank Nigel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this reviewResponded May 21, 2018

Dear Guest,

Thank you so much for this wonderful review! I am absolutely delighted you had a fantastic stay with us and thank you so much for choosing us to celebrate your partner's birthday! It is always our aim to exceed our guests expectations and I am very grateful for your very kind words which I will pass on to the team,

We really hope to welcome you back again soon,

With Very Best Wishes,

Giammario

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 29, 2018

There is no denying that this is a very nice hotel. The grounds in particular are fantastic. The level of service is excellent. I attended a private dinner in the Repton room and the food was excellent. However, the rooms and furnishings in the Mansion building are dated. My room was small and although the view on the golf course was lovely, the window was too small and the room very dark even on a bright sunny day! The spa is nothing special and does not compare well with other places in the area (e.g. Pennyhill Park in Bagshot). It is in a separate building with no connection to the Mansion so totally inconvenient. Breakfast was a complete disappointment: a very limited choice of average quality products and it took more than twenty minutes to get a couple of fried eggs. In addition, the tables and chairs in the main dining room are what you would expect to see in a run-down Holiday Inn, not in a five-star hotel. So overall a very mixed experience and not a place I would recommend for a spa weekend.

Room Tip: The rooms in the Mansion are dated and best avoided.
Stayed: April 2018, travelled as a couple
1  Thank Pioggiola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this reviewResponded May 24, 2018

Dear Guest,

Thank you so much for your review and for your lovely words regarding our service, dinner, grounds and hotel. I am sorry to read that you felt disappointed with your experience in the Spa and with breakfast. Also I have noted your feedback regarding our décor. I greatly value all feedback and will look into this.

It is always our aim to exceed our guests expectations and I am sorry in this instance it was not the case,

Best Wishes,

Giammario

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Reviewed April 21, 2018 via mobile

Had a fabulous 4 days at Stoke Park. Mansion & pavillion it was suburb. 6☆ we think. Great hospitality, wonderful staff. Cleanliness, resturants, gardens. Golf amazing. Can't praise the place enough.Thank you to all staff. But especially, Mateo, Marta (italian), Manon, Andre. James,Roger (golf shop) Laura in reservations & not forgetting Tom (golf starter) (Sorry if we spelt your names wrong). Thank you much for helping us with all our needs & the swan. We will return & hope it won't be too long. My husbands 60th birthday was amazing. Xxx

Stayed: April 2018, travelled as a couple
Thank kevjulesl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this reviewResponded April 23, 2018

Thank you so very much for this absolutely wonderful review and for all your very kind comments. I am delighted you had an amazing stay and thank you so much for choosing us for your husband's very special birthday!

Thank you also so much for your lovely comments regarding our staff and I will make sure they are passed onto to all the team, and especially to all the team named above,

We really hope to welcome you back again soon and thank you so much once again for your lovely words,

With Very Best Wishes,

Giammario

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Reviewed April 18, 2018

We stayed here last weekend and all aspects of our stay were first class. From the assistance they provided pre-stay to the friendly welcome on arrival, everything was excellent.

Our room was very comfortable and well equipped. The spa area and all treatments we had booked were of a good quality. There's a lovely walk around the grounds too which I recommend you do. There are some great activities on offer.

We ate in Humphreys and also the Orangery. All meals were excellent and very good value, considering where we were. Excellent choice of wines by the glass with all meals was available. The Sunday lunch at the Orangery is highly recommended too and the breakfast was excellent.

We were sad to leave and I will definitely be returning.

  • Stayed: April 2018, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Miranda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this reviewResponded April 23, 2018

Dear Guest,

Thank you so much for your very kind words and for taking the time to write this lovely review. I am delighted you had a wonderful stay and experience with us from start to finish and am thrilled you were able to experience the Spa, our restaurants and also our Heritage walk!

It is always our aim to exceed our guests expectations and we really hope to welcome you back again very soon,

With Very Best Wishes,

Giammario

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Reviewed April 14, 2018 via mobile

I have visited Stoke Park several times - absolute amazing and a must see especially for those visiting the UK.

The restaurant is one of the best in region and the sheer presence of the venue upon arrival is awesome.

Excellent gym facilities and the best sauna I have ever been to.

The staff are the very highest standard and without doubt the most professional you will find in the UK - quintessential english!

Stayed: April 2018
Thank Sajjad H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giammario R, General Manager at Stoke Park Country Club, Spa and Hotel, responded to this reviewResponded April 23, 2018

Dear Guest,

Thank you so very much for your incredibly kind words and wonderful review- I am delighted that you are a regular guest with us, it is always a huge pleasure to have you to stay and thank you for your continued support. It is always our aim to exceed our guests expectations and I will make sure your lovely feedback is passed on to all the team,

We hope very much to welcome you back again soon,

With Very Best Wishes,

Giammario

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