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“A little gem of a cinema”
Review of Luxe Cinema

Luxe Cinema
Ranked #1 of 7 Fun & Games in Wisbech
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 2-3 hours
Owner description: Here at Luxe we have a single auditorium that seats eighty (plus two wheelchair spaces which are designed for any sized chair), where you can watch the film of your choice in fully air conditioned luxurious surroundings. Seating has recently been fully refurbished and updated. With our Premier Seating you can sit in extra comfort and have drinks and snacks brought to you during the performance. We offer Autism and Sensory Friendly Screenings, where the entire building is set up to be as relaxing and calm as possible along with subtitled screenings and Live Event streams. We have an elegant, fully licensed Bar that has recently been upgraded to include even more products that have been requested over the last year as well as a popcorn warmer and improved coffee making facilities. Now under new management we have been working hard to build upon the great things that the Luxe is known for, starting with digital laser projection and a new screen as well as new seating and carpets.
Reviewed January 18, 2018

I love the Luxe and had been a member for a couple of years before the recent take-over. I'm very pleased to say that the changes so far all seem to have been to the good and the lovely, quirky cinema experience that was always the Luxe's forte has, by and large, been maintained. (I will always mourn the loss of the elicit interval, I'm afraid, as I really miss the chance for a comfort break...it's an old lady thing!)

The Luxe is so friendly and offers very good value - I was recently horrified by the cost of a trip to 'the other cinema' in town. (We specifically wanted to take our great niece and great nephew to see 'Paddington 2' and its run had finished at the Luxe.) The cost of the seats there compared to the Luxe seemed quite high, especially for a film that was not in its 'first flush' of screenings. However, it was the cost of refreshments that I really objected to - the mark-up on drinks and sweets was, to my mind, an absolute rip-off and left me feeling quite irritated. If customers smuggle in drinks or snacks at that venue then I think the company only have their own greed to blame.

No need to smuggle anything at the Luxe, though. The selection of refreshments available is good and the prices are fair. A lovely coffee and a muffin, especially if it's salted caramel, is all part and parcel of the Luxe experience and if you need a mid-screening top-up, choose the premium seats and you can have your refreshments brought to you by one of the friendly and knowledgeable staff.

I would urge anyone who's not been to the Luxe to give it a try. The seating is very spacious and comfortable, the sound and picture quality are excellent (far superior to 'the other place'), the welcome is friendly and a visit there is just a lovely, relaxed experience. Online booking is extremely easy and Nathan's regular newsletters keep customers up-to-date with the refurbishments and forthcoming events.

This little gem of a cinema, and the staff who work so hard to make it a continuing success, deserve our recognition and support. I sincerely hope the Luxe continues to go from strength to strength.

Thank Lynda Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded January 22, 2018

Thank you for such a wonderful review. One of the things we have been working very hard to achieve, is to capture the spirit of The Luxe, while also equipping it with some optional changes to iron out any quibbles people have had in the past, so to read something like this makes that seem a worthy endeavour.

I look forward to welcoming you back many times in the future.

Thank you.

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Write a ReviewReviews (395)
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"waitress service"
in 17 reviews
"leather sofas"
in 10 reviews
"at home"
in 15 reviews
"comfy seats"
in 22 reviews
"friendly staff"
in 24 reviews
"premium seats"
in 6 reviews
"half way"
in 8 reviews
"comfort break"
in 5 reviews
"great bar"
in 5 reviews
"two seater"
in 7 reviews
"well stocked bar"
in 7 reviews
"latest films"
in 12 reviews
"lovely experience"
in 4 reviews
"national theatre"
in 4 reviews
"bar area"
in 10 reviews
"licensed bar"
in 5 reviews
"up to date"
in 9 reviews
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21 - 25 of 395 reviews

Reviewed January 3, 2018 via mobile

Great little cinema. The staff have been fantastic through the recent change of ownership and deserve all our support. Get there early and enjoy a drink in the bar. Comfy seats/sofas and very good value for money. You must give it a try.

Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded January 6, 2018

Happy New Year David and thank you for your kind words.

The team have been exceptional through the period of change - as expected - and hearing that their efforts is appreciated is always a boost.

Hope to welcome you back very soon.

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Reviewed December 31, 2017 via mobile

We travelled for 45 mins to watch Star Wars here. The kids had gift vouchers to use. What a wonderful quirky place. Walk in and we standing in a bar area. Staff friendly and helpful. When entering the cinema we are greeted to little leather armchairs and mini sofas. We had already chosen our seats beforehand. We all sat in comfort! Kids couldn’t believe how small the place is BUT it offers so much. We are planning on a family visit again soon.

Thank Amanda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded January 2, 2018

Hello Amanda!

Thank you so much for taking the time to drop this review, it means so much to the team to know that people enjoy their time with us. Happy New Year!

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Reviewed December 29, 2017 via mobile

Went here to watch Star Wars Last Jedi on Boxing Day. Fantastic! Comfy seats, great screen, good sound, table service in the premier seats, amazingly well priced £3-5 for popcorn, £3 beers etc.) and the staff could not be friendlier (or more knowledgeable about cinema)! A must if you’re in the area and certainly the best cinematic experience the whole family has ever had!

Thank Filip v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded January 2, 2018

Thank you for this review, and I'm so pleased you enjoyed your visit with your family. We like to think that our bar and snack prices are fair and that our service is unrivaled, so to hear a review like this ticks all the boxes!

Happy New Year!

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Reviewed December 22, 2017

This has to be the best cinema I’ve ever had the delight to be in, its comfy wide chairs mean there is no argument over the arm rest in the middle and lots of foot room so passers by don’t tread on your toes. It has a great array of films and live screenings of opera and theatre beamed in. A thoroughly enjoyable experience.

Thank Steph S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathan S, General Manager at Luxe Cinema, responded to this reviewResponded January 2, 2018

Happy New Year Steph, thank you for your review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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