We stayed here for 2 nights for a family wedding last week. The wedding day was excellent, in a charming setting and the staff were very helpful. Our room was in the main hotel and spacious, comfortable and clean although some of our relatives/friends were less impressed with theirs.
HOWEVER - we didn't appreciate the 2 page letter of do's and don'ts receieved with confirmation of our booking. I am sure it was trying to be helpful but its overall tone read as very aggressive and hotel rather than customer centric, quoting legal requirements (which I am sure aren't actually law). I would respectfully suggest that the Manager revisits this, so that others aren't put off. We also didn't realsie that we were on the flight path - would have brought earplugs if we had known.
- Official Description (provided by the hotel):
- A family run farmhouse hotel, set in 20 acres of beautiful land. Nineteen character, en-suite guest rooms. Free-to-use wireless internet. Log Fires in Winter, farmhouse suppers and bar meals. Licensed wedding venue and meeting rooms. Local produce used where possible, including Venison from own herd of deer. Park and Fly Packages available for East Midlands Airport. ... more less
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