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Vonnie L
Leicester, United Kingdom

Vine House Boutique is across the road from The Hoste

4.0 of 5 bubblesReviewed Jun 3, 2019
We were upgraded to room 57 which was in the Vine House (across the road from the main hotel), the room is BEAUTIFUL. Apart from the TV not working (which I wouldn't have known about if it wasn't for the Champions League final and the Anthony Joshua fight)

We had dinner at the hotel restaurant the first night, room service the second. Both excellent.

Breakfast on the outside courtyard as the weather was superb was also excellent, personally, I would have liked to see more fruit choices.

It was a very relaxing and luxurious stay, the staff are all attentive and professional.
Date of stay: June 2019
Trip type: Travelled as a couple
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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    Reviews (13)
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    4 - 9 of 13 reviews
    Reviewed May 30, 2019

    This hotel is gorgeous. Quite pricey, but very worth it. The quality of everything in the room was outstanding. The room was also spotless. Maid service when you were out was great as not intrusive at all. Turn down service so cute ! curtains drawn when you get back in the evening. Lovely free samples of ESPA goods. Flannels and dressing gowns. Amazing roll top bath ! Massive comfy bed with the softest sheets and duvet, also immaculate.

    Mini bar/fridge was handy to keep our water/chocolate cold. Also had a safe, iron, and ironing board.

    You have to go across the road to check-in at reception, which I thought would be annoying. The Vine House is purely accommodation, which was nice to be completely left alone and great privacy, and it wasnt a problem to pop across the road to the main hotel for breakfast, etc.

    Great breakfast, lovely attentive staff.

    Great location. Burnham Market is a lovely little village. Great bar called "Number 29" just across the road, which is very trendy and lovely.

    The only down side I would say is the accommodation is quite noisy with other guests slamming their doors, and stamping around above us (we were ground floor). Doors need soft closers as they slam quite loudly in the early hours. Front door big and heavy so you can hear people coming and going. Other than that it was perfect.

    Date of stay: May 2019
    • Trip type: Travelled as a couple
      • Location
      • Cleanliness
      • Service
    Thank NJJHertfordshire
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed March 10, 2019 via mobile

    Our one night stay was overall very good but with administrative downsides that could easily be changed with training if all staff. We booked The Vine House via Hotels. Con and had confirmed details as per The Vine House website(linked to The. Hoste). First of all on the day if arrival we found out we had been booked by the Hoste into a Hoste room in error. Next we had no staff recognition as The Vine House guests , we were in charged for the two glasses of champagne with our dinner and we had no Petite fours on arrival. We had all ponts addressed, but felt that this overnight stay was blighted.

    Date of stay: March 2019
    Trip type: Travelled as a couple
    1  Thank peter4owen41
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed October 30, 2018

    Amazing. Home from home. Quiet. Fab room. Prefer it to claridges. Can also use gym, spa and cinema at main hotel. Perfect stay. Management and staff extremely helpful. Loved it.
    Beautiful roll top bath. Fab huge shower. Great location with all the shops and main hotel.
    Lovely to have the lounge areas to sit also.

    Room tip: Peaceful but got everything. Perfect
    Date of stay: October 2018
    • Trip type: Travelled as a couple
      • Value
      • Sleep Quality
      • Service
    Thank ellabellaperia123
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed September 14, 2018 via mobile

    We stayed in Vine House which is across the Burnham Market high street from the main hotel. You have to go across the road to Hoste to check in/out and for breakfast. Totally fine as the village is charming and the distance is short.

    The rooms have been decorated with fine antiques and no expense spared linens. My only complaint would be that the four poster bed was so high, it was a struggle (and source of laughter for my partner) for me get on/off the bed. I’m in my 40s and 5’7” so this isn’t a usual problem for me. So I’d say that if you are shorter or not overly mobile, you would struggle. Just make sure you don’t get the room w the four poster bed. The room (I believe it was no 53), also had a separate shower room which was newly refurbished and gorgeous. The wc was separate in the opposite wall and the flush is incredibly powerful and LOUD! And ran for ages before turning off. You could hear the flush in the next room as well. Perhaps an adjustment of water presser would help.

    Otherwise a lovely hotel and excellent breakfast. I totally recommend it.

    Date of stay: September 2018
    Trip type: Travelled as a couple
    1  Thank traceyandstuart
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    HosteManager, Deputy General Manager at Vine House Boutique Hotel, responded to this reviewResponded October 14, 2018

    Thank you so much for taking the time to review us, I am pleased to hear that you enjoyed your stay with us and we hope too welcome you back soon.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed July 15, 2018

    Annexed to The Hoste, rather than a 'Boutique Hotel'. Cramped, noisy and expensive. There were no bedside tables, just shelves to use if you craned your neck round far enough.
    We could hear the people above flush the loo and the next door occupants filling their bath and chatting! The upstairs occupants returned at midnight and ran the shower twice. We did not expect that in a room costing £217 per night!

    Date of stay: July 2018
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    4  Thank suzanne h
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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