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Andy H
Tonbridge, United Kingdom

A lovely break at a lovey hotel.

Review of The Hoste
4.0 of 5 bubblesReviewed Apr 26, 2024via mobile
A lovely stay on a 2 day break. Nice room although the shower was very small. Very good breakfast. The resident lounge is a good idea but means to get a drink you have to pop down the stairs. We didn’t eat dinner as Burnham Market has other great restaurants. Socious and Number 29. We are dog owners but didn’t take our lab but the hotel is clearly dog friendly!!
Date of stay: April 2024
Trip type: Travelled as a couple
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General Manager, General Manager at The Hoste, responded to this review
Responded Apr 26, 2024
Dear 58AndyH

Thank you for leaving us some feedback regarding your recent two nights stay at The Hoste.

When relaxing in our upstairs residents lounge area, our guests are more than welcome to enjoy complimentary teas and coffees from the 'help yourself' machine upstairs. However, as you have mentioned, this area does not offer table service, and any further beverages required i.e from the bar area, does need to be ordered directly with the team at the bar.

Although we are pleased that your two nights stay was lovely - enjoying the room itself, and the very good breakfast we serve, we are sorry to hear that you found the shower to be rather small.

As each of our rooms offer different facilities, sizing and are uniquely designed, should you have any special requests or requirements when next booking, please do contact the team directly. We would be delighted to ensure your requirements are met and your stay as is a another lovely one.

We hope to have the opportunity to welcome you back to The Hoste very soon.

Kind regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (2,126)
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    All reviews the vine the main hotel new owners oysters dog friendly hotel lovely village north norfolk afternoon tea lovely room car park lamb wine list lounge area evening meal full english yogurt dogs
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    6 - 11 of 2,126 reviews
    Reviewed April 19, 2024 via mobile

    Stayed in the Vine House and thought it was great. Quiet room at the back, lovely furnishings, bathroom and bed. Only criticism was that the internet was flakey but not the end of the world. Trouble is we get used to having access to apps on the tv and phone nowadays 🤔
    Breakfast at the hotel was fantastic and the staff very friendly which in this day and age was an unexpected bonus. Well done the Hoste and yes we will return.

    Date of stay: April 2024
    Trip type: Travelled as a couple
    Thank Getaway57697300634
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at The Hoste, responded to this reviewResponded April 21, 2024

    Dear Getaway57697300634,

    It is amazing to read of your recent great three nights stay here at The Vine House!

    The entire team cannot thank you enough for taking the time to share your wonderful words regarding the quiet and lovely furnished room you stayed in, also the fantastic service and breakfast you received.

    Regrettably, although it can be great, the signal can also be poor at times due to our beautiful location. We do, however, hope that moving forward this can be developed providing a faster speed and quality for our guests to enjoy. We of course apologise for any inconvenience this caused, we do, however, appreciate your understanding.

    Please do get in touch if we can assist with your return visit.

    We look forward to welcoming you back to The Hoste / Vine House very soon.

    Kind regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed April 12, 2024

    We’ve stayed here for three nights this week and it’s been utterly perfect!
    Food was great and they do the BEST Bloody Mary drink in the world called the Proud Mary.
    All of the team couldn’t do enough for you, they were super.
    The lounge areas were lovely and comfortable and being able to play games and have access to free teas and coffees in the upper lounge was great.
    The cinema downstairs was a fab touch and comfortable as well. Lots of good films to choose from.
    The whole hotel was presented beautifully and it’s clearly well looked after.
    The room was wonderful with a very comfy bed and gorgeous bathroom. So nice to have a bath that is actually suitable for adults and not munchkins and a lovely spacious shower as well.
    The hotel is based in a really lovely village and is a great base for visiting many different areas of North Norfolk such as Sandringham, Billington, Holkolm, Wells-next-the-sea and Hunstanton.

    Date of stay: April 2024
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    1  Thank victoriacK6057PG
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at The Hoste, responded to this reviewResponded April 13, 2024

    Dear victoriaK6057PG,

    Thank you for sharing your detailed and overall fantastic review regarding the best hotel you have ever stayed in - The Hoste!

    It is great to receive your feedback and so valuable to us to ensure we continue to improve and meet our guests expectations moving forward.

    Your comments regarding the team themselves, the BEST Proud Mary you have tasted, our great lounge area offering complimentary teas and coffees, games, etc for our guests, the private cinema showing several and various films, and the wonderful rooms we offer, has all been shared across the entire team here at The Hoste. We would of course all love to hear from you soon to book your next stay with us.

    As you have also mentioned, we are certainly grateful to be based in such a beautiful location, surrounded by the most picturesque beaches and walks, and we're delighted you were able to visit so many and recommend them too.

    We look forward to welcoming you back very soon!

    Kind regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed April 8, 2024

    Took the family for Sunday lunch at the Hoste. Absolutely amazing the portion size was brilliant even the kids Sunday lunch was brilliant. My 7yr old struggled to eat it and he has a hearty appetite. The place was very busy but it didn't take long before our food came out. It was hot and like I said plenty of it. Thank u Tara service was great. I don't get some of the reviews I've read I had no problems no issues no nothing well done Hoste 👏👏👏👏👏

    Date of stay: April 2024
    Trip type: Travelled with family
    Thank Deene T
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at The Hoste, responded to this reviewResponded April 9, 2024

    Dear deenet2024

    We are delighted that you have taken the time to share your recent excellent Sunday lunch here at The Hoste.

    Your extremely positive feedback regarding our excellent portion sizes, and the efficient service you received (particularly from Tara, who will of course be rewarded for her continuous great service) has been shared amongst the team.

    We are so thankful for your comments, and we would love to hear from you when you wish to return.

    We very much look forward to welcoming you back for another enjoyable visit soon!

    Kind regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed April 2, 2024 via mobile

    We stayed in room 37 and it ticked all the boxes. Excellent use made of the space with no unnecessary clutter. Designed by a person who actually has the guest and their requirements in mind. For example, a double room with comfortable seating for 2 people (in fact we had armchair and sofa) We have stayed in more expensive hotels which only provide the one chair! Plenty of accessible sockets, bedside tables each side of bed. Hooks to hang coats. Wastepaper bin near tea/coffee making equipment. Should be obvious but too many hotels get it wrong.
    We could not fault a thing.
    Staff were friendly and helpful, breakfast delicious and we loved the private cinema.
    I am allergic to and dislike dogs and was worried this might be a problem in the restaurant at breakfast. Staff were very understanding and assured me that I would be seated away from dogs
    Would definitely stay again

    Date of stay: April 2024
    Trip type: Travelled as a couple
    1  Thank Cauli2
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at The Hoste, responded to this reviewResponded April 3, 2024

    Dear Cauli2,

    Receiving your comments during departure, and subsequently, receiving your 5-star feedback review regarding your very recent stay in room 37 here at The Hoste is extremely valuable to us.

    We are so thankful to read of your overall great experience, including the room design and layout, the friendly and helpful service you received, and the delicious breakfast you enjoyed, too.

    Here at The Hoste, although we are dog friendly, we appreciate that some guests may prefer to stay or dine without pets, and the team will ensure each of our guests feel comfortable with this policy.

    Our private cinema (complimentary for ours guests to enjoy) is certainly a bonus, and with several films on show, there is something for everyone to enjoy!

    We are delighted to read of a return visit from yourselves, and please of course, do get in touch if we can assist with your booking in any way.

    We very much look forward to welcoming you back to The Hoste very soon.

    Kind regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed March 31, 2024

    After reading some very average reviews for this hotel, I was pleasantly surprised at how nice it was. With a warm welcome together with some smart and contemporary accomodation, they are obviously trying very hard to reverse the decline in popularity over the past few years and appear to be slowly succeeding. It isnt as good as the revered Paul Whittome days, but after an excellent dinner with engaging and knowledgeable staff, a comfortable sleep and a wonderful breakfast, it made for a very satisfying weekend break.

    Date of stay: March 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Sleep Quality
      • Rooms
      • Cleanliness
      • Service
    Thank Dream690442
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    General Manager, General Manager at The Hoste, responded to this reviewResponded March 31, 2024

    Dear Dream690442

    We are extremely delighted to receive your kind words regarding your recent enjoyable weekend break here at The Hoste.

    It is so valuable to read that despite some rather average reviews you had read, you chose to stay with us and try The Hoste experience for yourself. Subsequently, enjoying a very pleasant and satisfying stay.

    Of course, your comments regarding the warm welcome, excellent dinner, and engaging and knowledgeable team members has been shared amongst the team directly. This will ensure that we continue to deliver the perfect food and service we pride ourselves on.

    It would be great to hear from you again, and we would love to assist with any near-future reservations.

    We hope to welcome you back to The Hoste very soon.

    Kind regards

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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