Fantastic place to stay. Stylish, homely, comfortable, the best amenities and touches, great staff and the food is just superb. The room has the most gorgeous toiletries, the extra touches just make such a difference, from the fridge in the room to the little glass bottles of milk in the room for your cuppa. Breakfast selection is lovely, takeaway available if your on a time schedule and the restaurant is such a treat.
Great value for money.
Dear Shirley134,
Thank you for leaving us your 5-star feedback regarding your recent stay here at The Hoste.
It is so great to read of your time with us, and we are of course grateful to you for sharing your kind words regarding the stylish, homely and comfortable atmosphere, as well as the best amenities and touches, our delicious breakfast selection, and the service we deliver here. Your comments are extremely valuable to us and have been shared with the team directly.
Please do get in touch if we can assist you with your next reservation!
Kind regards
We hadn't stayed or eaten at The Hostel for a while, I think the constant changes over the last decade had taken it's toll on the place.
The food was really good and portion sizes excellent. Staff very friendly and the room was ideal for our one night stay.
We will definitely be back again - nice not to see too many Hooray Henrys around either!
Dear ChrisFoster,
Thank you for sharing your recent improved experience here at The Hoste.
Firstly, your loyalty is valuable to us, and we appreciate sticking by us here over the years. We are of course, delighted that your experience was an excellent one - enjoying the service, food, and the rooms we offer, too.
Your review has been shared with the team, who are pleased to hear of a return visit and very much look forward to welcoming you back to The Hoste soon.
Kind regards
Stayed for a long weekend with the family to celebrate my wife's birthday and had a great experience. Room was spacious for the four of us and two dogs. Breakfast was tasty and the service was excellent. Staff always helpful. A great place to stay if you are exploring north Norfolk.
Dear philiphY7545EO,
Thank you for leaving us some fantastic feedback regarding your overall great stay here at The Hoste for your wife's birthday!
Your review is valuable to us, and we are of course delighted to read your comments regarding the spacious room, and the tasty breakfast you received with great service too.
Please be assured, your comments have been shared with the team here, who all look forward to welcoming you back to The Hoste very soon.
Kind regards
We spent the Bank Holiday weekend at the hotel.
The reception staff were great! A nice welcome.
We had our little dog and so booked a table ahead of our stay.
It was Bank Holiday and so it was busy, I understand, which was a great vibe.
The room was very nice. Dog treats and a water bowl for our dog.
We got to our table in the restaurant and the set out and atmosphere didn’t feel like a top rated restaurant, and in fact, more like a cafe. We were served with the attitude of a school dinner lady. Please, no disrespect to dinner ladies, but we’re talking a top price hotel and restaurant here! Very mater of fact, and no warmth or friendliness, and grumpy, and ‘just get on with it’!
I asked if the prawns were served with heads and tails. She abruptly and grumpily said, “Yes”.
I asked if it was please possible to remove the heads and tails, to which her grumpy and abrupt response was,
“No way. Too busy”.
I was surprised by this unfriendly manner and careless reaction from this waitress. I ordered something else.
The experience was awful!
We opted for breakfast in the room both mornings as we did not want this shoddy service again.
The second morning our breakfast arrived to our room 12 minutes late with no apology. Not the young man’s fault as he was probably just instructed to deliver it but he should have been informed that it was late. We needed to checkout to attend an appointment and so this put us back.
£680 for 2 night B&B ?! We have stayed a couple of times but never again!
Shame!
Dear TheWanderer68,
Thank you for taking the time to share your recent experience here at The Hoste.
Please be assured, your comments regarding the team member's attitude, and the late room service breakfast you received on your final morning with us, are not up to our usual standards. We are of course saddened that due to the unexpected service you received during dinner that you felt you would rather enjoy the breakfasts within your room itself. Although, we endeavour to deliver the room service breakfasts at the exact time our guests' have asked, this is often not possible due to demand.
Your review is currently undergoing investigation, and the concerns you have raised will of course be addressed with the team member in question. We pride ourselves on the service we deliver, and without each team member's input, the service we deliver will not be consistent throughout. Training is of course on going with the team, and your feedback will ensure we continue to improve.
Despite this, we are pleased that you enjoyed the very warm welcome from the reception team, the great vibe here at The Hoste, the very nice room, and the treats and items we provide for our furry friends!
We are sorry to hear that following staying with us a couple of times, you do not wish to stay again. Should you change your mind moving forward, please do get in touch directly. We welcome the opportunity to restore your faith in The Hoste.
Kind regards
Lovely hotel. V welcoming. Excellent breakfast and happy staff. Room clean with comfortable bed and clean bathroom. Managed to get one of the last parking spaces. A little noisy in the afternoon but at bedtime it had quietened down. Very welcoming to dogs which was good
Dear CatladyMaidstone,
Thank you for sharing your feedback regarding your lovely stay here at The Hoste.
As you have mentioned, the hotel and village itself can be rather popular during the daytime at this time of year, it does, however, return to relaxing quiet state during the evenings.
We are pleased that you enjoyed the excellent breakfast, the happy service we deliver, and the overall clean and comfortable rooms we offer too!
Your feedback has been shared with the entire team, who of course welcome the opportunity to assist you with any near future reservations. - please do not hesitate to get in touch!
We all hope to hear from you very soon and welcome you back to The Hoste.
Kind regards
