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“Great quiz night out ”
Review of Hotel Crown

Hotel Crown
Cuisines: Pub
Restaurant details
Reviewed April 5, 2018 via mobile

We chanced upon the hotel via our ‘entertainment book’, it offered a good range of choice and portions were hearty and tasty. We lucked out as we joined in the free quiz night and won a $25 voucher. So how can I not like this place. Polite service, clean and good family atmosphere. It is a large establishment that caters for large quantities of patrons. A cut above the average pub meal. (I would normally give a 3)

Date of visit: April 2018
Thank Slartibartfast101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 32 of 209 reviews

Reviewed April 2, 2018 via mobile

When is the Hotel Crown going to do something about its long wait time for sub-standard food? The last four times I have been there, with different groups of friends, usually for some sort of celebration, the meal had been disappointing and the wait time inexcusable. The last time there were very few people dining and the meals ordered were pretty straightforward and definitely did not warrant a 45 minute wait. When the meals finally came, several were disappointing to say the least. Today a friend ordered a seafood dish for two at a cost of $69 - another 45 minute wait and when the meal finally arrived it was, wait for it, pretty poor and apart from anything else there was only one piece of fish for two people! Locals can choose not to go again, but they have been let down, at a cost, and what a negative experience for tourists to our beautiful region? Come on Hotel Crown, lift your game! It is unforgivable that you appear to be so unresponsive to continuing negative feedback.

Date of visit: March 2018
Thank Joy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 31, 2018 via mobile

Very bad service. We were warned that there would be a 40 min wait, not surprising for a public holiday, going back for drinks 2 min later and it was out to an hour. Veggie salad bar a bit of a joke, under cooked potato bake and packaged mixed letttuce and chopped tomatoes for garden salad. Veggies clearly heated from frozen packet I could have got at the supermarket. Hot bread rolls were good since we were hungry, if mass produced and again something you’d find at a store. No one came by to clear empty glasses or used side plates. Checked on meals and were assured “five more minutes”. Fifteen more and they finally arrived. My roast of the day was over cooked chicken and 4 cold roast potatoes no other veggies, the ceaser salads were soggy and my 90yr old grandfather kept finding bones in his fish.
Very underwhelming and not worth the hour and 20 min wait.

Date of visit: April 2018
Thank Mystie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 31, 2018

A family get-to-gether over Easter at the Crown who are supposed to have a new Chef.
Very difficult to find a park and once seated and ordered we were told it could be 1/2 hour wait. Well after nearly an hour the food came out. One had very dry fish supposed to be with warm potato salad but instead got frizzled dry small baked potatoes and the hollandaise sauce was awful. The chip that came with the schnitzel were cold, The potatoes with the Chicken Maryland were dry and frizzled. The only decent meal was the lamb shank. The prices were very inflated and although the company was good, the food was not. One of the people in our group has had bad meals there for the last three visits and will not go back

Date of visit: March 2018
    • Value
    • Service
    • Food
Thank Pollyanna315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 29, 2018

Great morning walking granite island and thought we would have a quick bite before moving on to Goolwa. Ordered a plate of Panko prawns to share and told a half hour wait as they were busy...are you seeing a theme here? After waiting an hour we complained and were told 15 more minutes. After waiting this time out and seeing meals being serviced to customers who arrived well after us, we complained again to be offered two free drinks and a promise of ten minutes. Very embarrassed staff served our meal which had prawns threaded on to skewers with the tail on at the top of skewer. Not the fault if staff who were burnt our trying to cope with not sufficient kitchen staff. Apparently a corporate owner who obviously does not care about customer service so avoid this place like the plague.

Date of visit: March 2018
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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