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“If you have 3 hours for lunch, maybe try this place...”
Review of Sans Souci

Sans Souci
Ranked #155 of 1,930 Restaurants in Cleveland
Price range: US$13 - US$38
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, Groups, Special Occasion Dining
Dining options: Dinner, Reservations
Dining style: Casual Elegant
Description: Sans Souci (san-susi), "without worry", is a Mediterranean specialties restaurant with an interior design concept reflecting the southeast region of France known as "Provence". Sans Souci offers a casual & relaxed atmosphere for dining.
Reviewed December 29, 2017

A group of us went here for lunch during work. After being told by an annoyed bar tender a few times that a server would be over to us shorty, we finally received a server 20 minutes after sitting down. We asked what the soup of the day was, and the server was not aware and said he would check. That took 5 minutes. We finally ordered and waited another 45 minutes for our average tasting food! The server then said he would come back and fill up our waters, he arrived with our water when we were already done eating and needed to leave asap. The food was expensive but ok. This is NOT a place to go if you are on any time restraints at all!

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Thank kehrbar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frank M, General Manager at Sans Souci, responded to this reviewResponded January 1, 2018

Dear Kehrbar,
Thank you for your feedback. We pride ourselves on the the service that we deliver and I apologize that you had issues during your visit as this is not typical in our Restaurant. I would love the opportunity to have you back to experience the great service we provide on a daily basis. Our Chef is currently rolling out a new lunch menu so we would love for you to stop by and try it.

Thanks again for your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (119)
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7 - 11 of 119 reviews

Reviewed December 6, 2017

I was impressed by this grand hotel which was at one time the center of downtown life with another name back in the 60's and 70's. The name has changed and the clientale but the food is excellent still. Located in the middle of downtown Cleveland near all major attractions. Try it.

Thank Kenneth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 8, 2017

The buffet was good, the omelet station was great. The selection was very limited but the quality was tops. What really put them over the top was the service. The service was outstanding. I would go back in a second just for the long forgotten expectation of how a restaurant should be run.

Thank xcapeohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 15, 2017

We had breakfast here twice because it is right in the hotel, on the 2nd floor near the lobby and check-in counter. It has an upscale feel and yet still comfortable to get a good breakfast and coffee to start the day. A couple of the windows have a nice view of Public Square like you are a live web cam for people watching. The food was very good and quite a bit better than your average hotel breakfast. Our first waitress was OK and maybe she was mildly annoyed by multiple people asking if they had fresh-squeezed orange juice, as they once did, but now they don't. The second server we had was great and she reminded us that we asked to order a meal to go for my mother who stayed up in the room. The service would have been 4 stars if it was only the first day and waitress but definitely a 5 star with her. I also ordered the buffet the first morning and had pancakes the second. Both were good and nothing to complain about. Couldn't have been any more convenient, except maybe room service, but they do that too so that is an option. Hope to visit again soon.

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Thank toddc177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 11, 2017

We ate breakfast here twice and thoroughly enjoyed it! The food was delicious, the restaurant is attractive, and the wait staff very helpful and pleasant. Alba was my personal favorite! I will definitely be back!

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Thank MSA719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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