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Crowne Plaza Columbus North-Worthington
Ranked #83 of 145 Hotels in Columbus
Reviewed 31 August 2017 via mobile

The wife and I stayed here the 18th and 19th. It was a great stay. Started off at the front desk. The attendance were Tobias and Brooke. They did a great job at helping us out also helped with the buffet arrangements. The breakfast buffet was great. The room was nice and clean. So was the bathroom. There were 2 weddings when we went so hotel was busy. The pool area was nice and has a nice size hot tub. Overall great stay. Will stay again.

Stayed: August 2017, travelled as a couple
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve P, General Manager at Crowne Plaza Columbus North-Worthington, responded to this reviewResponded 12 September 2017

Dear Valued Guest,
Thank you very much for your wonderful review of the Crowne Plaza Columbus North! I really appreciate you recognizing Brooke and Tobias for their excellent work and I will share your kind words with them. We hope to see you again very soon and thank you for being our guest!
Sincerely,
Steve P
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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32 - 38 of 358 reviews

Reviewed 23 August 2017 via mobile

I've read the many mixed reviews here, but stayed one night on our way back home because it's conveniently off the interstate and the price was great. It's a obviously an older hotel, newly redecorated. But it is clean, very comfortable bed, upscale bedding, towels and toiletries. Plenty of outlets for your devices, coffeemaker and small fridge. Yes there are areas still needing attention. The bathroom is small and the new wallpaper isn't done well (not a big deal!). Still you can see they must be in process of improving it. The tub and surrounding is old, but shower head is newer and good. Our room has a king bed and sofa and is very nice! It meets all of our needs. We will stay here again!

Stayed: August 2017, travelled as a couple
Thank GeezLouise29790
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve P, General Manager at Crowne Plaza Columbus North-Worthington, responded to this reviewResponded 24 August 2017

Dear Valued Guest,
Thank you very much for your very informative review of the Crowne Plaza Columbus North. We appreciate you recognizing the clean hotel and comfortable beds! We are in the beginning stages of a renovation as we are replacing all of the tub walls currently as well as the courtyard. We do hope you stay with us again the next time your travels take you back to Columbus!
Sincerely,
Steve P
General Manager

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Reviewed 23 August 2017

I booked this hotel through a third-party, (such as Priceline, Hotwire, Travelocity, trip advisor, or Expedia). Both Priceline and travelocity, state that the hotel has a free airport shuttle. However, I called this hotel the day before I was supposed to arrive, to ask about how to contact the airport shuttle, and they said that they do not honor the free airport shuttle if I booked through third-party! This was a dealbreaker for me, since I could get a free airport shuttle from another hotel, so I told them they needed to fix the problem for me. Their solution was to reimburse me the money and ask me to book a different hotel. So I did.

  • Stayed: August 2017, travelled solo
    • Service
Thank Rachel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve P, General Manager at Crowne Plaza Columbus North-Worthington, responded to this reviewResponded 24 August 2017

Dear Rachel V,
I am very sorry for the confusion and for the way this situation was handled. We are checking the 3rd party sites again to ensure they have to correct information. We do not currently have an airport shuttle however we do have a few groups that have it included in their contracts. Please except my apologies and I will be addressing your concerns with the rest of the team.
Sincerely,
Steve P
General Manager

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Reviewed 20 August 2017

The room was clean but the closet shelf was coming out of the wall so couldn't use it, the shower kept running constantly, sink and tub drained very slowly, and the toilet wouldn't flush properly. Too much traffic noise. Staff working the desk and restaurant were great. Looks like they are renovating the pool area. Hope they renovate the inside too.

Room Tip: Ask for higher floor rooms to help with traffic noise.
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  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank 1MilitaryMomof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve P, General Manager at Crowne Plaza Columbus North-Worthington, responded to this reviewResponded 24 August 2017

Dear Valued Guest,
Thank you very much for recognizing our great Front Office and Restaurant teams! I will make sure to pass along your kind words. I am very sorry for the issues you had with the drain and closet and I know the issues have been corrected.
We are beginning a renovation of the hotel now and are excited for the wonderful improvements that are coming.
Thank you for being our guest!
Sincerely,
Steve P
General Manager

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Reviewed 20 August 2017

To be fair, we purchased this room through Hotwire. There wouldn't be a natural chance in heck that I would stay here of my own free will. This is the second time at this hotel that truly needs to be scrapped and started from again.

The good. The room rate. Thank you Hotwire.
The bad. There is a great deal. First, one elevator was out and the service elevator was available. The last service elevator I took was at Disney's Hollywood Studios and meant to be a thrill ride! The room looks at first glance to be recently remodeled. The longer we were there, it was clear that is was in horrible shape. I will say the beds were made and tidy. That was about it.

The bathroom is a little bit larger than a closet and water pressure was spotty at best. As you can see, the ceiling in the shower area is in need of repair. My wife said, throwing a new comforter and a bolster pillow on a bed is by no means a remodel. I can agree.

I will also say the gentlemen that checked us in was very pleasant and had indicated the elevator situation. The lobby furniture was dirty. How can what Hotwire stats is a 3.5 star hotel have dirty furniture in a common area that you see as soon as you walk in the front door? Hideous. I have no desire to go back and to be honest, I will stay away from the Crowne Plaza name. Much better options all over Columbus. Please spend the extra money as it will be worth it.

  • Stayed: August 2017, travelled with family
    • Rooms
    • Service
Thank mash62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve P, General Manager at Crowne Plaza Columbus North-Worthington, responded to this reviewResponded 24 August 2017

Dear Valued Guest,
I am very sorry for not meeting your expectations and for the issues you experienced. I would love the opportunity to discuss your stay in greater detail and I can be reached at 614-431-6040.
Sincerely,
Steve P
General Manager

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Reviewed 10 August 2017 via mobile

I am here for a car show on business. Brooke was so helpful and accommodating. Brooke even switched my room by putting me in the King size room I requested after check-in. Last minute decision lol and Tobias was so friendly! Samantha (the bartender) went above and beyond, recommending all the best food selections, which I must say, the tilapia was AMAZING!!! This is the second time I have stayed here and every time gets better. Super clean rooms and an excellent location! Nothing is better than being out of town and feeling like family. I would highly recommend this hotel for any venue or getaway. Thank you again for another amazing stay!!!! I will be back soon

Stayed: August 2017, travelled on business
Thank daniellerriggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve P, General Manager at Crowne Plaza Columbus North-Worthington, responded to this reviewResponded 16 August 2017

Dear Valued Guest,
Thank you very much for your wonderful review. I am so glad that your stay was amazing and thank you for acknowledging Brooke for the excellent service she provides. I have shared your review with the rest of the team and we all thank you for being our guest!
Sincerely,
Steve P
General Manager

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Reviewed 8 August 2017

Ok area close to everything check in was great newspaper provided and the place is huge. A little rough around the edges but it is an older hotel. Clean. Getting some work done on it now in the pool area. Quiet

  • Stayed: August 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank thunderous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve P, General Manager at Crowne Plaza Columbus North-Worthington, responded to this reviewResponded 16 August 2017

Dear Valued Guest,
Thank you very much for your review of the Crowne Plaza Columbus North. We are currently making improvements to the guest room bathrooms and courtyard area and have much more planned for later this year. We do hope to see you again and thank you for being our guest!
Sincerely,
Steve P
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Columbus North-Worthington

Address: 6500 Doubletree Ave, Columbus, OH 43229-1111 (Formerly Marriott North)
Phone Number:
Region: United States > Ohio > Columbus
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 145 Hotels in Columbus
Price Range: $110 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus North-Worthington 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
The Crowne Plaza Columbus North provides all of the amenities needed to ensure that your stay is perfect including more than 60 HDTV channels, wired and wireless high-speed Internet, all new Precor fitness center as well as a 24-hour business center. We are located north of Columbus and complimentary shuttle service is available to any location within a 4 mile radius. We are within a few miles of Polaris Fashion Mall, Easton Town Center and Tuttle Mall. I-71 is easily accessible to visit the Ohio Expo Center & State Fairgrounds (Ohio State Fair) and Columbus Crew Stadium. We are close to The Ohio State University, home of the Buckeyes and the Horseshoe (OSU Football Stadium) as well as the Jerome Schottenstein Center. Additional nearby attractions include golf at Muirfield Village Golf Club, home of the PGA Memorial Golf Tournament, the Columbus Zoo, Franklin Park Conservatory and COSI. With over 20,000 square feet of meeting space, the Crowne Plaza Columbus North can accommodate large groups up to 1,000 people. We'll make your weddings, conference or banquet memorable! ... more   less 
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Also Known As:
Crowne Plaza Columbus North Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus North-Worthington Ohio

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