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Best Western Inn
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Reviews (348)
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All reviewspancake machineroom was cleanhalf waywould stay here againhot breakfasthash brownsroad triprefrigerator and microwavecedar pointstaff was very friendlybreakfast barsueohiojacuzzimallturnpike
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Reviewed 14 April 2012

I think when people write reviews they hold everyone to the same standard. This isn't fair. Tis is not a luxury hotel but for $69 it was a good deal. The pool is so so but the free breakfast was good -gravy biscuits, eggs, donuts, cereal, bagels, yogurt... What I'm real happy with was the fact that my daughter forgot her coat there and realized it about an hour down the road. I called them and they were very helpful, pleasant and are sending me the coat!! If your just looking for a place to stay and want a quick breakfast to get in the road, you could do much worse.

Stayed: April 2012
Thank SWilson01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2012

Needed a place to stay fairly close to Oberlin and this is under 10 miles from there. I got an excellent rate through Orbitz and found the room clean, fresh, appealing, and very comfortable. Plenty of outlets for my computer work, fridge and micro in the room. I stayed in room 102 and perhaps from the negative reviews I've read about this hotel, maybe you should request this room! It was lovely and the price for it wonderful! The outside may make you nervous but the inside (my room) was delightful!

  • Stayed: March 2012, travelled solo
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Thank Sue L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 February 2012

There are so many other hotels in the area, choose one of them! The front door to our room was wide open when we walked down the hall. We were told housekeeping was airing out the room. It did in fact smell like smoke. Very outdated. I've stayed in motels/ hotels all over the country, and this Best Western just gave me a bad feeling.

  • Stayed: February 2012
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Thank KRFEVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesternelyria, Webmaster at Best Western Inn, responded to this reviewResponded 5 September 2012

Dear Guest,

Thank you for choosing the Best Western for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. We take our reviews very seriously.

Upon receipt of your review, the following steps were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• The maintenance staff have checked all rooms and confirmed that they are up-to-date in all respects.

I hope that the next time you visit our area, you will once again choose us for your stay and you can experience the change.

Sincerely,
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2011

Heading west on I-90 west of Cleveland on a Monday night, my wife and I had taken two exits and had been unable to find a room at three different high-end motels. We got off at a third exit (#145 onto Loraine Blvd.) and found this Best Western. Inexpensive, very nice room, pleasant desk help. Excellent stay. The problem was finding it. You can see the sign from afar, but can easily miss the ramp off of south-bound Lorain (it is comes very quickly after getting off I-90). Be sure you take the southbound exit from I-90 (it's called exit 145A, whether you are going east or west on I-90), and then be ready immediately to take the ramp to the right off of Lorain onto Griswold Rd. We missed this ramp and ended up driving in circles for quite a while (Lorain is multi-lane and divided, so it's hard to turn around and get back to Griswold). I mentioned to the desk clerk that they were hard to find, and another customer who'd just come in immediately agreed. But it was worth it once we found it!

  • Stayed: October 2011, travelled as a couple
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Thank marksleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2011

Around $110 for a single night's stay. The curtains won't close and there is a street lamp directly outside of the window. Tv remote is slightly confusing. The sink is outside of the bathroom.. Haven't had the breakfast yet but hoping that it will be better than the room!

  • Stayed: August 2011
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Thank morganemmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bestwesternelyria, Webmaster at Best Western Inn, responded to this reviewResponded 17 September 2011

Dear Guest,

Thank you for choosing BEST WESTERN Inn for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Maintenance was informed about the problem you experienced with the non-closing curtains in the room assigned to you and instructed to see to the repair of the problem.

I hope that the next time you visit our area, you will once again choose to stay at BEST WESTERN Inn. I think you will be greatly pleased.

Sincerely,
Hotel Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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