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“Not up to my expectations for a Marriott property”

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SpringHill Suites Columbus Airport Gahanna
Ranked #1 of 3 Hotels in Gahanna
Toledo
Level Contributor
70 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Not up to my expectations for a Marriott property”
2 of 5 bubbles Reviewed 26 October 2010

Stayed here following the Columbus Half Marathon because of my flight the next morning.

It is not located on the airport property by the Hampton Inn and the other hotels and McDonald's, but is just east of the Airport in Gahanna. The SpringHill Suites is accessible to the airport via a back service road, which is easier than it sounds.

The initial doors you walk through seem as though they would be the type of doors you'd walk through at a Super 8 or a Days Inn. Maybe install automatic sliding doors (think Hampton Inn)? The lobby has a spacious area for breakfast with a large flat screen television monitor and one computer free of use.

The carpet seemed worn - especially on our floor, the 3rd floor. The elevator is loud when it stops. The wallpaper was peeling off the walls and the layout of our room was not great. The desk area had enough room to roll around in the desk chair.

The room comes with two televisions - one for the "beds" and one for the sitting area - even though the television for the sitting area could easily be used while sitting in one of the beds. Both of these televisions are tube television (not flat panels, LCDs, plasmas or whatever other synonym you want to use to describe a flat screen television). And the television closest to the sitting area was on a piece of furniture (drawers below) that impeded walking from the sitting area to the bedroom area on your way to the bathroom.

By simply upgrading the televisions and hanging them on the walls, this would open up a lot more room in the room and get rid of unnecessary television furniture.

I slept extremely well (of course, I had just raced in a half marathon) and wore ear plugs so I cannot comment on noise related to the nearby airport.

The hotel did not provide a request wake up call, but the person working the front desk was nice in crediting my friend's Marriott Rewards account with 1,000 points due to this oversight.

  • Stayed October 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BuckeyeHoosier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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154 reviews from our community

Traveller rating
    36
    58
    39
    14
    7
See reviews for
54
24
4
61
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 10 April 2010

Compared to other Springhill Suites we have stayed in, this one was cramped, worn, and not as clean. When we arrived, there was a strong smell of chlorine in the room. The heating/cooling system was only fair. The sink area was smaller than most. There were hairs in one of the drawers and the coffeemaker was not cleaned well. The faucet nozzle in the tub was loose and had to be pushed back in to make it work. There were two TVs, but the second one was blurry with double images. Staff was very courteous although not always at the front desk. Overall, we were pretty disappointed as this hotel did not seem up to the usual Springhill standard. I've got to say it was NOT a horrible stay by any means, just less than we expected.

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hakeedude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Gahanna hotels

Akron, OH
1 review
5 of 5 bubbles Reviewed 8 October 2009

The staff was friendly both upon arrival and checkout. The room was clean and had both a refrigerator and microwave. The only complaint was that there was only a sheer curtain on the window. I am sure that if the lights were on, after dark, shadows could be seen through the window.

The breakfast buffet was outstanding and the woman in charge was very friendly and helpful.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FundladyAkron_OH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 3 September 2009

I stayed for one night on a recent business trip because it was close to the CMH airport. The room has a TV, microwave, fridge, kitchen wired internet ( not wireless ), desk, bed, couch ( sleeper ) and a chair. The bathroom sink was located outside the bathroom.

The room is big, but seems small due to the layout. The location of the TV was ackward, which was the biggest issue with the room. It was too close to the couch/chair, but hard to turn toward the bed. Room was clean, not new, but didn't seem worn by any means. It had a digital thermostat on the A/C which made getting the temperature easy.

The hotel included a free breakfast, which included oatmeal, eggs, sausage, and waffles, muffins, toast, cereal. They also had yogurt and milk, coffee, tea orange juice/apple juice.

  • Stayed September 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonbier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, OH
1 review
2 of 5 bubbles Reviewed 2 August 2009

We chose to stay here because the pictures and description on the Marriott website seemed promising. However, they use the term "newly renovated" quite loosely. I think the "renovations" consisted of reupholstering some furniture and laying new carpet. The appliances (refridgerator/microwave/TV) are out-dated (but functional). And, our room smelled old and musty, the walls were dirty, the air vents were caked in dust, the wallpaper was peeling, and our AC unit was very loud. The breakfast bar and front desk service were good, but we didn't linger in the morning. Even though checkout wasn't until noon, we left right after our 7 am breakfast because the room was so uncomfortable. It wasn't someplace that anyone would really want to linger.

  • Stayed August 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelsome23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelby Township, Michigan
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 March 2009

Perfect for the business traveler. Rooms are large w/sink and mini frig. A desk for your laptop or other work papers. Free internet is a plus too. Gym is subpar there was water all over the floor. Plenty of breakfast items to chose from including eggs and sausage.

  • Stayed February 2009, travelled on business
    • Location
    • Rooms
    • Cleanliness
Helpful?
Thank Cdub100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
little3dee
Level Contributor
5 reviews
5 hotel reviews
1 of 5 bubbles Reviewed 12 August 2008

I didn't sleep a wink. The air conditioner made a loud clunk every time it turned on or off (which was every 10 minutes to keep cool). The room is very poorly designed. You cannot watch tv from the bed because it is off to the side near the couch. There are no closet doors so when you are laying or sitting in bed your are staring straight at your ironing board and clothes hanging. I thought it seemed cheaply decorated and kept up for a Marriott. I will not be staying here again.

  • Liked — location and staff
  • Disliked — the design of room - cannot watch tv from bed
  • Stayed June 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank little3dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Columbus Airport Gahanna

Property: SpringHill Suites Columbus Airport Gahanna
Address: 665 Taylor Road, Gahanna, OH 43230
Region: United States > Ohio > Gahanna
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Gahanna
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Columbus Airport Gahanna 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Columbus Airport Gahanna Hotel Gahanna
Springhill Suites Gahanna
SpringHill Suites Columbus Airport Gahanna Ohio

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