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tanya

Overnight stay

4.0 of 5 bubblesReviewed Aug 11, 2024via mobile
Great location smack bang in the centre of town, we was allowed to park our car in the car park before our checking in time, check in was easy and the staff are very accommodating, had a double room with a sea view , room was charm and comfortable, paid for a breakfast a boy we wasn’t disappointed, cereal, fruit juice, full English and avocado muffin with poached egg, toast and tea and coffee
Date of stay: August 2024
Room Tip: Car park will cost you £ 6 and there is no lift in this hotel
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L J Leisure Ltd, General Manager at The Golden Lion Hotel, responded to this review
Responded Aug 12, 2024
Hello,
Thank you for sharing your experience with us! We're thrilled you enjoyed our central location, easy check-in, and accommodating staff. It’s great to hear that your sea view room was charming and comfortable. We're especially glad you loved the breakfast. We hope to welcome you back for another stay soon.
Kindest regards
The Golden Lion Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed August 8, 2024 via mobile

From the moment I arrived at this hotel I was welcomed by all the staff, they were all so lovely and friendly! The hotel is located right in the middle of everything, the beach is a 30 second walk away and shops literally across the road! The outside of the hotel looks clean and really lovely, there is places to sit and eat outside as well.

When you get inside there is a bar with an amazing view, a tv and quite a few tables to sit and enjoy. The place is so clean and kept tidy at all times I could not see one single thing that was dirty which is really amazing! The downstairs toilets were immaculate and kept clean all day and night. There is a restaurant which we did not try this time however the restaurant looked nice to sit in, we did not eat as we felt there was not much choice on what to eat and we did not think we would enjoy anything on there, as well as the price was a bit much in my opinion.

When we checked in it was super easy and we had a really lovely woman who helped us as we did not book parking but she sorted that out for us! (Remember to reserve parking as you will not find a space and will have to pay in another car park near beach) we got our keys and she offered to take our bags and help which was really lovely, I wish I got her name!

The rooms are amazing!! Me and my partner had a standard double room and it was spacious clean and the furniture and interior was really elegant. There was not one spec of dust anywhere not even on the top of tv and wardrobes. The carpet has been kept clean and everything was tidy! They have towels for you and a heated towel rack which is a lovely addition, as well as in the bathroom there is a light up mirror. There is a lot of space in wardrobes for you to keep clothes, a hairdryer and fan also kept inside them.

Overall, we were really happy staying here and I believe it was the nicest hotel I have ever been too! The location is brilliant and the staff are all amazing.

Room tip: Remember to book parking when you book your room as you will need somewhere to park.
Date of stay: August 2024
Trip type: Travelled with family
Thank Hollie H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L J Leisure Ltd, General Manager at The Golden Lion Hotel, responded to this reviewResponded August 12, 2024

Hello Hollie,
Thank you so much for taking the time to share such a detailed and glowing review of your recent stay at The Golden Lion Hotel. We are thrilled to hear that you had an absolutely wonderful experience with us!

Our team works hard to ensure that every guest feels welcomed and comfortable from the moment they arrive, so it's fantastic to know that you found our staff to be lovely and friendly. We’re glad you enjoyed our convenient location, just steps away from the beach and local shops—Hunstanton truly is a special place, and we’re delighted you had the chance to enjoy it.

It’s great to hear that you appreciated the cleanliness and upkeep of our facilities, from the outdoor seating areas to the immaculate bar and downstairs toilets. We take pride in maintaining a spotless environment for our guests, so your kind words mean a lot to us.

We’re sorry to hear that the restaurant menu didn’t quite meet your expectations this time, but we’re pleased that you found the dining area to be inviting. We appreciate your feedback on the variety and pricing of the menu, and we’ll be sure to share your comments with our team to see where we can make improvements.

We’re especially happy to know that your check-in experience was smooth and that our staff went the extra mile to assist with your parking needs. We’ll do our best to identify the lovely woman who helped you, as she will be delighted to hear how much her service was appreciated.

It’s wonderful that you found your room to be spacious, clean, and elegantly furnished. We’re glad you noticed the little touches like the heated towel rack and light-up mirror, as we aim to provide all the comforts of home during your stay.

Thank you again for your kind words and for choosing to stay with us. We’re honoured that you consider us the nicest hotel you’ve ever stayed in, and we hope to welcome you back to The Golden Lion Hotel on your next visit to Hunstanton!

Warm regards,
Golden Lion Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 3, 2024

Dinner: very good food, great to have a decent restaurant in Hunstanton. Newly renovated with nice style. We ate in bar area, very lively, the formal restaurant area is much quieter. Would recommend for holiday makers, locals and those looking for some new places to try. Can’t speak for the hotel. Look forward to the new extension I can assume will be sea view dining.

To hotel owners: get some background music and some large plants in the formal dining space to create more atmosphere.

Date of stay: August 2024
Trip type: Travelled with family
Thank Luke R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L J Leisure Ltd, General Manager at The Golden Lion Hotel, responded to this reviewResponded August 5, 2024

Hello,
Thank you for your wonderful review and recommendation! We're thrilled to hear that you enjoyed your dinner and appreciated our newly renovated style. It's great to know that our bar area provided a lively atmosphere while the formal dining area offered a quieter experience.

We value your suggestions regarding background music and adding large plants to enhance the ambiance in our formal dining space. Your feedback is very helpful as we continue to improve.

We look forward to welcoming you back and hope you enjoy our upcoming sea view dining extension!

Best regards,
Golden Lion Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2024 via mobile

Been in several times this holiday. The hotel has had a make over and looks lovely. Staff are friendly and chatty.
Easy to find a table outside and glasses always get cleared away promptly.
Always has people in either eating a meal, bar food or just chilling having a drink..

Room tip: Parking is not great but there are plenty of car parks, roads to park in close by. It’s a beautiful walk across the green anyway with the s
Date of stay: August 2024
Trip type: Travelled with family
Thank Rachael H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L J Leisure Ltd, General Manager at The Golden Lion Hotel, responded to this reviewResponded August 5, 2024

Hello rachael,
Thank you for your lovely review. We're delighted to hear that you enjoyed your visits and appreciated our recent makeover. It's wonderful to know that our friendly staff and prompt service made a positive impression.

We're glad you found our outdoor seating convenient and that our atmosphere was inviting, whether for a meal, bar food, or just a drink.

We look forward to welcoming you back again soon!

Best regards,
Golden Lion Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 2, 2024

Booked this for my disabled daughter and her husbands anniversary. Sadly he ended up not being able to go. So my daughter stayed on her own. We stayed nearby. Although when booking I explained my daughter was disabled and uses a wheelchair for mobility, the room was accessible but not a disabled room. There was a fabulous wet room, which was very accessible but no grab rails for the shower or toilet. Parking was available in a gravel yard at the rear of the property, again not suitable for a wheelchair and you have to pay £6 a night.
Room was lovely, clean and comfortable.
Staff were kind and accommodating.
Breakfast was a bit disappointing, I joined my daughter and had an egg and bacon muffin. The egg was rubbery and the bacon so crisp you could hardly chew it. My daughters scrambled egg and salmon was nice.
All in all a lovely hotel. Just don't book if you need grab rails in your bathroom.

Date of stay: July 2024
Trip type: Travelled solo
Thank sharone355
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L J Leisure Ltd, General Manager at The Golden Lion Hotel, responded to this reviewResponded August 5, 2024

Hello,
Thank you for your detailed review. We're glad to hear that your daughter's room was lovely, clean, and comfortable, and that our staff were kind and accommodating.

We apologise for the accessibility issues you encountered and appreciate your feedback about the lack of grab rails and the gravel parking area. We will certainly look into these concerns to improve our facilities for all guests.

We regret that breakfast did not meet your expectations and will work on enhancing the quality of our offerings.

We hope to welcome you back under better circumstances.

Best regards,
Golden Lion hotel

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Reviewed July 27, 2024 via mobile

This hotel was lovely and I cannot rate it highly enough. The staff were so helpful and I felt really looked after. The room was clean and had a wonderful sea view. The food was great including the full English breakfast. I had private parking in the courtyard which is secured with a pin entry barrier, although parking was tight in there. The hotel is situated in the heart of Hunstanton so it’s only a short walk to get to places. I would definitely stay here again and I recommend this to anyone looking for a nice place to stay with great food and lovely views.

Room tip: Make sure you ask about private parking as the area outside the hotel gets very busy with cars.
Date of stay: July 2024
Trip type: Travelled solo
Thank adamwright1989
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
L J Leisure Ltd, General Manager at The Golden Lion Hotel, responded to this reviewResponded July 29, 2024

Hello Adam,
Thank you so much for your wonderful review! We’re thrilled to hear you had a lovely stay and felt well looked after by our staff. It’s great to know you enjoyed the sea view, delicious food, and convenient location. We appreciate your feedback on the parking and are glad that it didn’t impact your overall experience. We look forward to welcoming you back and appreciate your recommendation!

Best regards,
The Golden Lion Hotel

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