We were told that this property needed to be deep cleaned which meant we couldn’t enter the property until 7 pm on our first day of our holiday. This property was very dirty. There was not a deep clean done at all. The skirting boards were dirty. The stairs had not been cleaned. No toilet rolls we put in the toilets. The dish washer had not been emptied. The conservatory was disgusting. So dirty. The mats and floors had not been cleaned.
This property cost £3,000 for a week and I will never use Suffolk secrets ever again. Such a con. Do not book this company.
They said they left a welcome pack. It was an old jam jar with a few tea bags and a few sugars.. no coffee, biscuits..
it is an appalling company..
Every floor was dirty. Never again